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Bert Ogden INFINITI

Edinburg, TX

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49 Reviews

4901 S Expy 281

Edinburg, TX

78539

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Showing 49 reviews

December 02, 2020

The worst experience ever. I would never recommend a friend to shop there. The most unprofessional people who just pass the bucket and never resolve issues. More

by Jessamjen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Humberto Muniz
September 20, 2020

Great dealership! Thalia was my salesperson. She was very accommodating by having all my questions answered in a timely manner and a real go-getter! When it was time to purchase, Thalia and her directo More

by allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thalia and Rene
September 09, 2020

Did not respect our appointment and did not resolve our vehicle issues after having the vehicle for a couple of days. Very disappointed with the service. More

by Infinitymh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Montemayor, Gidion Lee, Robert Cantu
August 30, 2020

Very happy with experience. Was slightly disappointed with the scratches on the left side door. Would appreciate inspection of the car more diligently. Thank you More

by Paworeo
Recommend Dealer
Yes
Employees Worked With
Dillan, Thalia
June 19, 2020

I've bought many cars long distance. This dealership is the worst accountability ever. Screwed up title and are completely unresponsive, don't return calls. More

by Ken
Recommend Dealer
No
Employees Worked With
Gabriel
May 13, 2020

Did not expect such an easy transition Jessie was Amazing & super knowledgeable, enjoyed the test drive as he explained every little detail was not pushy wore his mask at all times. When the time came to go More

by sonjia de la Fuente
Recommend Dealer
Yes
Employees Worked With
Daniel Montemayor, Naomi Munoz, Garry Moreno, Lucia Arevalo
February 25, 2020

great buying experience but Had a great buying experience . Bert Ogden had the best prices within a 500 mi radius of Corpus Christi (did my shopping online) . Dealership also gav More

by ai1701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Ochoa,Christina Cerda,Jorge,Jessie Goris,Gabriel Alvarado
December 13, 2017

Prompt and friendly service. I am always pleased with Bert Ogden Infiniti because they always make a great effort to give me a loaner when my vehicle is getting serviced! More

by Meliser77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marylou
May 31, 2012

I recently leased an Infiniti ex 35 after several flyers mailed to my address offering me a much lower payment I decided to contact the dealership trying to upgrade. On the first attempt the salesman never More

by Michcabg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Reyes
May 31, 2012 -

Bert Ogden INFINITI responded

Thank you for your review Michcabg. Your opinion is important to us. I apologize for any inconvenience you endured. We would like to offer our assistance with any other concerns you may have. Our dealership is 100% dedicated to insuring high quality customer satisfaction for everyone that walks in the building. Our concern is not to upset our customers or have them feel cheated but to provide them with an enjoyable buying experience that will build loyalty for future years. If you have any other concerns please feel free to contact our Program Director Christian Garza to assist.

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