Bert Ogden INFINITI
Edinburg, TX
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The worst experience ever. I would never recommend a friend to shop there. The most unprofessional people who just pass the bucket and never resolve issues. friend to shop there. The most unprofessional people who just pass the bucket and never resolve issues. More
Great dealership! Thalia was my salesperson. She was very accommodating by having all my questions answered in a timely manner and a real go-getter! When it was time to purchase, Thalia and her directo very accommodating by having all my questions answered in a timely manner and a real go-getter! When it was time to purchase, Thalia and her director, Rene, really went out of their way to make things happen and to create win-win options. In the end, I purchased the car, and my lasting impression of the Bert Ogden Infiniti dealership team is nothing short of exceptional and very professional!! Thank you very much Thalia and Rene! I highly recommend this dealership to allow them the opportunity to earn anyone’s business. More
Did not respect our appointment and did not resolve our vehicle issues after having the vehicle for a couple of days. Very disappointed with the service. vehicle issues after having the vehicle for a couple of days. Very disappointed with the service. More
Very happy with experience. Was slightly disappointed with the scratches on the left side door. Would appreciate inspection of the car more diligently. Thank you with the scratches on the left side door. Would appreciate inspection of the car more diligently. Thank you More
I've bought many cars long distance. This dealership is the worst accountability ever. Screwed up title and are completely unresponsive, don't return calls. the worst accountability ever. Screwed up title and are completely unresponsive, don't return calls. More
Did not expect such an easy transition Jessie was Amazing & super knowledgeable, enjoyed the test drive as he explained every little detail was not pushy wore his mask at all times. When the time came to go & super knowledgeable, enjoyed the test drive as he explained every little detail was not pushy wore his mask at all times. When the time came to go over & sign contracts he was very helpful !! Thank you again for a smooth transition into our 2020 QX50 😀 More
great buying experience but Had a great buying experience . Bert Ogden had the best prices within a 500 mi radius of Corpus Christi (did my shopping online) . Dealership also gav Had a great buying experience . Bert Ogden had the best prices within a 500 mi radius of Corpus Christi (did my shopping online) . Dealership also gave me the most for my trade in . Staff was very supportive when called upon: Mrs Cerda , Jorge and Jessie Goris. Salesperson Vanessa Ochoa did a great job, she answered all my question and addressed all my concerns . She is truly an asset to your dealership . My only problem was with finance person Gabriel Alvarado . He gave me a lot of false information. I would double check everything he says or better yet deal with different finance person .I will definitely consider Bert Ogden when buying my next Infiniti More
Prompt and friendly service. I am always pleased with Bert Ogden Infiniti because they always make a great effort to give me a loaner when my vehicle is getting serviced! I am always pleased with Bert Ogden Infiniti because they always make a great effort to give me a loaner when my vehicle is getting serviced! More
I recently leased an Infiniti ex 35 after several flyers mailed to my address offering me a much lower payment I decided to contact the dealership trying to upgrade. On the first attempt the salesman never mailed to my address offering me a much lower payment I decided to contact the dealership trying to upgrade. On the first attempt the salesman never got back to me and on the second attempt when I asked if I should talk to another salesman he texted me back with some outrageous deal. After contacting another dealership they assured me I was taken advantage of at Bert Ogden Infiniti. I cannot stand dishonest people, More