Bert Ogden INFINITI

I appreciate the respect and efficiency of Gilbert Salinas the service manager. His attention to detail and willingness to go above and beyond to ensure that my issues were tackled immediately. He als Salinas the service manager. His attention to detail and willingness to go above and beyond to ensure that my issues were tackled immediately. He also went out of his way to explain in detail why these issues occurred and what he did to pacify to problems. In addition he followed up with me after the fact to ensure that the job was done correctly the first time. He exemplified exactly how you treat a customer at all times. Thank you Mr. Salinas for your professionalism. More

Took our vehicle in for services. Great customer service. Very friendly and responsive to our questions. Great customer service. Very friendly and responsive to our questions. More

Very clean, organized, and approachable facility. Gerry was great and definitely did his best to get me into the car that I was looking for. Gerry was great and definitely did his best to get me into the car that I was looking for. More

Juan at Infinity was very helpful with his staff. Very knowledgeable and helpful with the finance and the car I was purchasing. Thank you for training your staff well. Very knowledgeable and helpful with the finance and the car I was purchasing. Thank you for training your staff well. More

We purchased a car back in mid July 2022 and as of today November 1, 2022 we still DO NOT have our Plates. They have given us the run around with so many excuses as to why it has not been taken care of. W November 1, 2022 we still DO NOT have our Plates. They have given us the run around with so many excuses as to why it has not been taken care of. We have never been treated this way by any other dealership. We have been lied to so many times that we are thinking of getting legal advice. More

Great service center, they have changed their whole crew and it has completely changed the quality of service. and it has completely changed the quality of service. More

We are very pleased with the attention given to us during our purchase of our new QX80. our purchase of our new QX80. More

Excellent service before and after mains Evet kept me in the loop through the process thanks the loop through the process thanks More

Work took a whole day. I asked for a specific to be taken care off twice (state inspection), it was not done, i was not told it was not done, and when I took the car to a s I asked for a specific to be taken care off twice (state inspection), it was not done, i was not told it was not done, and when I took the car to a state inspection shop to get it done and over it was discovered that a simple part was missing so the car didnt passed it. Have Ogden done the Inspection as I asked that item would have been taken care of. By far the worst expeirence I have had on an Infiniti dealer since I bought my first car. More