Bert Ogden BMW
McAllen, TX
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bought a car off of internet on 5-19-10, told deal done, arranging transport found out backhandedly check wasn't cashed{3 wks later} and i needed to get a new loan at a worse rate. manager jim returned f arranging transport found out backhandedly check wasn't cashed{3 wks later} and i needed to get a new loan at a worse rate. manager jim returned from vacation 6-14-10 and renigged on steve's promise ,from al, to cover my extra costs{loan} for starters. ceasar was great, would have like to bought the car from him on initial contact 1 month ago.I understand why they didn't cash check, apologize, and cover my cost and time. They don't care about customer service. they'd rather seel car to someone else w/o discount than resolve this matter ethically and practically. i'm in chicago, so i'm glad i'm not stuck with further problems. who knows what they would of sent or pulled ultimately. watch out, waste of time classic rip-off dealer. probably not malicious as just clueless. but it doesn't matter. much wasted $ and time. More
