Bernardi Volvo Cars Natick
Natick, MA
Filter Reviews by Keyword
By Type
689 Reviews of Bernardi Volvo Cars Natick
Drew and the team at Bernardi and friendly, knowledgeable and quick! I was really happy with my service appointment today. and quick! I was really happy with my service appointment today. More
Drew was clear about the work being done to my car and how long it would take. I received text updates which made knowing when to come back to the dealership much simpler. When I picked up my car there wa how long it would take. I received text updates which made knowing when to come back to the dealership much simpler. When I picked up my car there was an issue with the AC but Drew sat with me in 100 degree heat in my car and got it working again. Really impressive customer service! More
Everyone is very friendly. The dealership is very clean and modern. Drew was very thorough and their time estimate for the work being done was accurate The dealership is very clean and modern. Drew was very thorough and their time estimate for the work being done was accurate More
Drew is great, went over everything, - the video, texting, etc. make it so much easier. I also spoke with 2 others while there, both friendly and professional. I am very happy with my experience with texting, etc. make it so much easier. I also spoke with 2 others while there, both friendly and professional. I am very happy with my experience with the Service Dept.; to me it is more important than Sales over the life of the car. More
Friendly. Professional and competent experience. The overall team worked well together to provide the service needed. Professional and competent experience. The overall team worked well together to provide the service needed. More
As I have come to expect, I got excellent service at Bernardi Volvo. I usually deal with Chris Casey. He is attentive and helpful when I have questions or issues. We have a history of what I consid Bernardi Volvo. I usually deal with Chris Casey. He is attentive and helpful when I have questions or issues. We have a history of what I consider a good working relationship. On my last visit, I dealt with other members of your staff who were also prompt and helpful. However, I am not crazy about having multiple requests for reviews of the service like this one. More
Drew’s service was exceptional. However, the dealership has next to nothing for their customers who are waiting, didn’t expect that from a Volvo dealership. However, the dealership has next to nothing for their customers who are waiting, didn’t expect that from a Volvo dealership. More
The communication at Bernardi is always clear and friendly; expectations are appropriately managed and service is excellent. friendly; expectations are appropriately managed and service is excellent. More