Bernardi Volvo Cars Natick

Bernardo Volvo Natick is an excellent dealership. Staff is highly professional and efficient. The young man who was in charge of my service (sorry, cannot recall name) was personable and profess Staff is highly professional and efficient. The young man who was in charge of my service (sorry, cannot recall name) was personable and professional and gave me a clear explanations of repairs done and repairs needed in future. Clean and attractive waiting area. Job finished in the timeframe that had been projected. Highly recommend this dealership. More

Needed to have my car serviced due to an airbag recall. From making the appt to completion of the service, everyone I communicated with by phone, and then met in person, was very professional. From making the appt to completion of the service, everyone I communicated with by phone, and then met in person, was very professional. More

Very efficient, helpful and informative on the services needed during my visit. Very accommodating in scheduling a loaner car too. needed during my visit. Very accommodating in scheduling a loaner car too. More

Sean was great - perfect service experience. The Service Dept was efficient and professional. Drop-off and pick-up were a breeze The Service Dept was efficient and professional. Drop-off and pick-up were a breeze More

John Rappold was terrific from the time I dropped off my car up until the time I picked it up. He was clear and concise as to the solutions to my problem. Both problems solved! car up until the time I picked it up. He was clear and concise as to the solutions to my problem. Both problems solved! More

Very attentive service and quick repair. Good methods of contact using text and email options Good methods of contact using text and email options More

Was led to belive I was able to buy the car then told they weren't selling it and it was going to auction instead. False advertising as it was still listed for sale and advertised to test drive Bad Busin they weren't selling it and it was going to auction instead. False advertising as it was still listed for sale and advertised to test drive Bad Business. Dident even offer a comparable vehicle to sell me. Totally unprofessional More

Able to get an appointment in a timely fashion and completed in an excellent time frame. completed in an excellent time frame. More

Had another positive experience. I hit a pothole on my car (7k miles total) at 6:45pm a half-mile from the dealership. I first went to a dedicated tire place, not knowing how bad the damage was. That plac car (7k miles total) at 6:45pm a half-mile from the dealership. I first went to a dedicated tire place, not knowing how bad the damage was. That place said come back the next day without even looking at the car. I then drove into the dealership around service's closing time. The person went to look at the car, found two flats. I agreed to have them fix it and left the car with them. He asked and sought out my service plans to see what coverage I would have. The next day the car was ready with a light cleaning inside and out. Pricing on the tires was the same as tirerack which was a pleasant surprise. They also recommended and did an alignment on the car. My pickup was done in under 5 minutes. They have a computerized program so that they had a text message and email chain I could respond to in addition to them calling. More

As always, Chris Casey managed my handicapped car through the service and answered all my questions. I had 12 things that needed to be done and he answered every single question I had. Excellend experince AG the service and answered all my questions. I had 12 things that needed to be done and he answered every single question I had. Excellend experince AGAIN!! Cheyonne helped me to get ready for the visit by taking down all my requests and concerns. She is amazingly patient, caring and a conusmate professional. More