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Bernardi Volvo Cars Natick

Natick, MA

4.7
688 Reviews

910 Worcester St

Natick, MA

01760

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Showing 688 reviews

February 17, 2024

Service staff are very attentive and pleasant to work with. Videos from service were an unexpected improvement in transparency and a real innovation. Overall a great experience as always. Thanks Bernar More

by Bernardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Petillo
January 10, 2024

The service department was very accommodating and thorough. The agent was very knowledgable and good with explanations. More

by Jo Ann
Recommend Dealer
Yes
Employees Worked With
Chris Casey
January 09, 2024

Very helpful and knowledgeable agent. Innovative new video service asking approval for repair. Timing was as predicted. More

by gustavc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Petillo
January 08, 2024

Excellent communication! The video of the check with explanation was amazing . Really helpful to see how they determined what to recommend ! More

by kathy.gardner10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Casey
January 04, 2024

Always a good experience in the service department. One complaint is that I asked 3x if I could wait since I live far away. They wouldn’t let me because it was a recall. I had to rent a car pay for gas More

by KH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Casey
December 28, 2023

Great experience leasing a new Volvo with Paul Tallino. The dealership is easy to work with, communicates well and makes the process easy. More

by Josh Ostroff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonja Francisco ??????????, Paul Tallino
December 18, 2023

Efficient and courteous service. Let me drop off early, pick up late and cleaned the car. More

by Volvo Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service.
December 17, 2023

Great service. I was given great care by Andrew of your service department who got me out quicker than I expected. More

by arthurwilner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Casey
December 14, 2023

The service was performed very well, on time. The car returned in excellent condition. Very happy with the service More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Petillo
December 13, 2023

Friendly, very helpful, easy to deal with, extremely accommodating and easy to schedule service appointments. It’s a great dealership overall. More

by cmadore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rappold, David Petillo
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