Bernardi Honda of Natick

Jayson Navarro was great! He was very knowledgable about the car, which was excellent as we are new Honda owners. He responded quickly to my e mails on the status of the deliv He was very knowledgable about the car, which was excellent as we are new Honda owners. He responded quickly to my e mails on the status of the delivery, which was very helpful. When we got the car, Jayson spent a lot of time helping to explain the details of the new features of our new car. We are very pleased with his friendly and easy customer service, and will recommend him to our friends! Thank you! More

Second Bernardi Purchase! My last car shopping experience in 2010 was very positive and service has been without exception easy to schedule, on time and curteous. I just traded My last car shopping experience in 2010 was very positive and service has been without exception easy to schedule, on time and curteous. I just traded in my car for a 2015 CRV EX. From greeting to test drive and final handshake, Jayson was a pleasure to work with, even through negotiations. I am thrilled with my new purchase and look forward to future visits. Thanks Jayson and Bernardi team. More

Extremely unprofessional These guys are a joke. They probably got my number from a web research I had done the previous day and they called me offering "extended black friday These guys are a joke. They probably got my number from a web research I had done the previous day and they called me offering "extended black friday specials". I go in and they quote me MSRP on a new vehicle and half price of what autotrader gives cash for my trade-in. And some minor discounts afterwards, but nothing close to real-world numbers. And all this after long delays for everything. Very unprofessional overall, but now that I've read other yelp reviews it is not very surprising. More

Buying experience for 2014 CRV My expererince was very positive. Jayson Navarro was an excellent Sales Rep. I felt no pressure at all. He listened to what I was looking for and s My expererince was very positive. Jayson Navarro was an excellent Sales Rep. I felt no pressure at all. He listened to what I was looking for and showed my the CRV which is an excellent vehicle. The Finance Director, Michelle, was excellent, she was very helpful and worked really hard on my financing so I could get the car I wanted. More

Jayson Navarro was a big help I left Bernardi today feeling I was provided with a fair lease agreement. Jayson Navarro made the process simple, and was willing to work with me to f I left Bernardi today feeling I was provided with a fair lease agreement. Jayson Navarro made the process simple, and was willing to work with me to find a $ that made sense. More

Extremely unprofessional The internet team was great went out of their way to help me and answered all my questions promptly, I drove over an hour to look at a used Accord, lo The internet team was great went out of their way to help me and answered all my questions promptly, I drove over an hour to look at a used Accord, loved the car I would be lying if I told you I wanted it. Test drove the car, go back to the showroom, where it was extremely noisy not from customers from the staff playing around having inappropriate conversations. The sales man came back with an offer that was insulting on my trade-in, sales manager arguing with another customer and three sales staff throwing paper balls around behind me. All in all this was the worst experience ever at a car dealership although it was not a total waste of my time, as I was sitting there in horror I was looking for other Accords in the area. Unless you want to deal with children and play games while buying a car, do yourself a favor sip this horrible dealership. More

I'm the customer that was left behind Chatted and was E-mailed about a certain vehicle, VIN#5J6RE4H31BL058810 that I wanted to purchase this morning and set up a time to go to Bernardi Hon Chatted and was E-mailed about a certain vehicle, VIN#5J6RE4H31BL058810 that I wanted to purchase this morning and set up a time to go to Bernardi Honda, Natick, it had taken me over an hour drive to get there and I couldn't find the place. I wound up at Bernardi Toyota and they told me to go back in the other direction, they should have brought the car to me there. I drove up and down that stretch of road two or three times and then I got lost in water town, wound up in downtown Boston before finding my way back to 128 north. I got a message on my phone at 4:08pm that they had sold the car out from under me. I cant believe you guys knew I was interested in that vehicle this morning and you sold it out from under me, (If you even had it!). You will never get any business from me and if anybody asks me about Bernadi I will tell them what I think . You should send me a 20 dollar bill to pay for my gas. You wasted my time and money. I'll take my business elsewhere. Thanks for nothing! More