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Bernardi Honda of Natick
Natick, MA
1,654 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 05, 2015
Bernardi dishonored Bernardi's quote! Looking to buy a 2015 CR-V, I contacted the internet sales at Bernardi Honda of Natick, and receiving a very competitive quote from Diego, my wife and Looking to buy a 2015 CR-V, I contacted the internet sales at Bernardi Honda of Natick, and receiving a very competitive quote from Diego, my wife and I went down for the test drive. We intended to give them priority over other dealers also because we had purchased our accord from Bernardi in 2012. Jayson received us at the show room and helped us with test drive. He was very laid-back and polite and did not pressure us at all and was quite patient and informative. We liked a silver EX-L trim and went back to cut a deal on the price and finalize the quote. Everything changed from this point on. We were played the waiting game for more than an HOUR only to be told at the end that the best offer their sales manager, SCOTT, was able to give us was $900 HIGHER than the quote their internet sales manager had given me just a day before!!! Scott insisted that it was a simple mistake by Diego! A simple honest mistake to waste our time you read! This came out as a shock and also a deep disappointment at how demeaning and disrespectful was the treatment we received at Bernardi as returning customers. For that matter, Bernardi lost my business, me as a customer, and beyond all, they failed the lowest levels of ethics in the conduct of business. More
by Amir60
Employees Worked With
Diego, Jayson Navarro, Scott Wells
August 03, 2015
Good. Needed new lease, short on time. Process was quick and easy! I was able to talk them to the price I wanted and have it done quickly. Needed new lease, short on time. Process was quick and easy! I was able to talk them to the price I wanted and have it done quickly. More
by Hannie4487
Employees Worked With
Jayson Navarro
July 29, 2015
Smooth and friendly service Great experience buying a car with Jayson. Very friendly, funny and earnest dealer. Would highly recommend to anyone looking to buy a Honda at Bernard Great experience buying a car with Jayson. Very friendly, funny and earnest dealer. Would highly recommend to anyone looking to buy a Honda at Bernardi. More
by Lharder
Employees Worked With
Jayson Navarro
July 23, 2015
Jayson Navarro I had a wonderful car purchasing experience with Jayson Navarro at Bernardi Honda in Natick. He was friendly, informative, and helpful. He helped me b I had a wonderful car purchasing experience with Jayson Navarro at Bernardi Honda in Natick. He was friendly, informative, and helpful. He helped me buy and lock a great price on my Honda Crosstour, which I love driving. More
by Marina123
Employees Worked With
Jayson Navarro
July 23, 2015
Excellent experience at Bernardi Jayson took good care of us at Bernardi, from the moment we walked on the lot. Buying our gently used Honda Fin was an efficient, painless process. Sa Jayson took good care of us at Bernardi, from the moment we walked on the lot. Buying our gently used Honda Fin was an efficient, painless process. Sami, in the finance office, was also super helpful. He made sure that we got everything we were supposed to with a Certified Pre-owned Honda, and was knowledgable in walking us through the warrantee and service plans. More
by jgg+ccm
Employees Worked With
Jayson Navarro and Sami in the Finance office.
June 20, 2015
Great service Was able to buy the perfect car in no time with help from Jayson. He was so friendly and helped me find exactly what I was looking for. Highly recomme Was able to buy the perfect car in no time with help from Jayson. He was so friendly and helped me find exactly what I was looking for. Highly recommended. More
by kumi1
Employees Worked With
Charles Sectish
June 10, 2015
Great Service Sure you have to do the usual negotiation bullcrap, but at least they're friendly about it. Jayson was a sterotypical car dealer, did all the things y Sure you have to do the usual negotiation bullcrap, but at least they're friendly about it. Jayson was a sterotypical car dealer, did all the things you'd expect, but we still really liked him underneath it all. Great service, great price for a used 2012 Honda Civic. More
by ace492
Employees Worked With
Jayson Navarro
June 08, 2015
The great Jayson Nayarro Traded in our beloved old Pilot and Jayson worked with us to decide if we should buy used or new. He was nice, knowledgable, and a straight shooter. A Traded in our beloved old Pilot and Jayson worked with us to decide if we should buy used or new. He was nice, knowledgable, and a straight shooter. A great experience. More
by Gilbert
Employees Worked With
Jayson Nayarro
May 30, 2015
Excellent sales service My sales rep, Jayson Navarro was key in making sure my new CRV Touring model arrived in time before my lease on old car expired. He called me with up My sales rep, Jayson Navarro was key in making sure my new CRV Touring model arrived in time before my lease on old car expired. He called me with updates since the car had to be sent from the West Coast to Ma. Once it arrived, he made plenty of time to go over the paper work and then a separate time to explain all the features. Everyone I spoke with including Greg Dietz and Amanda were very concerned and helpful. More
by Evergreen
Employees Worked With
Seth Marshall
May 26, 2015
My dealer since 2007 Ever since I graduated college I have been using this dealership. They never fail to supply me with great service. By now, I have my entire family bu Ever since I graduated college I have been using this dealership. They never fail to supply me with great service. By now, I have my entire family buying and servicing their cars there. My mom just got herself a used Accord and I, my third consecutive Honda Accord lease. I had a great experience with Jayson Navarro and my mom with Fred Stoudemire. Not to mention the amazing Financing team. A special thanks from us for working long hours to fit our schedule for two days in a row (one for each Accord). More
by bellecm06
Employees Worked With
Jayson Navarro , Fred Stoudemire
