Bernardi Honda of Natick

Jayson Navarro was great! Jayson was exceptional. This was the third dealership that we visited after having bad experiences with the first two due to lack of customer service. Jayson was exceptional. This was the third dealership that we visited after having bad experiences with the first two due to lack of customer service. He was friendly, thorough, and made us feel very welcome. We will definitely refer friends and family to him. More

Great price for a CRV and no pressure. Went there on Memorial Day to look into purchasing a CRV. I had set up an appointment via email and Neel met us at the door. He answered all our que Went there on Memorial Day to look into purchasing a CRV. I had set up an appointment via email and Neel met us at the door. He answered all our questions and took us for a test drive. Their price was below the Consumer Report's (TrueCar) best price and below the few other nearby dealers I checked. There was zero pressure. What more could you ask for? More

Fantastic, Personable, Attentive Personal SCOTT WELLS is superior not only as a MANAGER but as an outstanding,caring human being. He is HONEST, TRUSTWORTHY and extremely KNOWLEDGEABLE about SCOTT WELLS is superior not only as a MANAGER but as an outstanding,caring human being. He is HONEST, TRUSTWORTHY and extremely KNOWLEDGEABLE about all Honda vehicles. He is attentive to your needs and makes you feel extremely important as a customer. My association with Bernardi's has been for over TWENTY-FIVE years; Scott Wells is an awesome asset!! In addition, Jayson Navarro rates an A+ as a salesman. He was outstanding and I appreciated his kind consideration for all my needs! Great Great People including Bobby Gazza in service! The BEST Dealership because of people like these!!! my thanks to all gail merloni More

Phenomenal top of line treatment From the moment I walked in the door I was not only greeted exceptionally but treated like royalty. Jayson Navarro and Scott Wells, along with several From the moment I walked in the door I was not only greeted exceptionally but treated like royalty. Jayson Navarro and Scott Wells, along with several other staff members went above and beyond finding a car that would suit my family needs but also my budget. They made car shopping fun and easy. I know all future purchases will be only at Bernardi Honda from here on out. More

Outstanding Customer service and professionalism If you are in the market for a new or used car, I highly recommend Bob McGrath and Bernardi Honda. Without putting any pressure on me, he made the ent If you are in the market for a new or used car, I highly recommend Bob McGrath and Bernardi Honda. Without putting any pressure on me, he made the entire process easy. He went over the features that I wanted to know about on the Accord. He made sure that I was comfortable and was never condescending as some salespeople can be towards women. He treated me with respect and answered my questions patiently and completely. I highly recommend Bob McGrath and the entire team at Bernardi Honda. Do yourself a favor and go see Bob at Bernardi Honda in Natick. You will not be disappointed!! thank you Bob!! More

Amazing Service I went to Bernardi Honda in Natick not planning on getting a vehicle right that day, just to check out the prices and models. The service and treatme I went to Bernardi Honda in Natick not planning on getting a vehicle right that day, just to check out the prices and models. The service and treatment was so amazing that I ended up leasing a car that same day. Jayson Navarro was incredible answering all of my questions and finding out what was exactly what I needed in a car. Best experience I've had getting a car. Thank you so much for all of your help. More

BERNARDI SERVICE CANT GET BETTER! I am very impressed by the initiative to provide excellent customer satisfaction at Bernardi Honda Natick. I am so happy with the outcome of my servi I am very impressed by the initiative to provide excellent customer satisfaction at Bernardi Honda Natick. I am so happy with the outcome of my service work. I had my rims repaired and they look amazing. The rental that Bernardi provided was beautiful. They were so accommodating with my busy schedule. The service representative that I worked with John Angelo set everything up for me, he was great!! More

Very Helpful Sales Employees and Finance Manger Beranadi Honda in Natick is probably the best dealership experience that I have ever had and I want to thank Jayson Navarro for the help of making sur Beranadi Honda in Natick is probably the best dealership experience that I have ever had and I want to thank Jayson Navarro for the help of making sure the car that I wanted was available as well as Peter McCormick for the help. The only thing that I didn't like about my experience here was when I was filling out the paperwork, one of the management employees were trying to make me buy a Package and I kept telling him that I didnt want it and that I'm all set. He rudely left the office while I was still in there without saying anything and went to talk with someone about how I didn't want to buy the premium package. He came back inside with a much rude attitude with no care for me at all and finished the paper work leaving uncomfortable about how he treated me. But when I went to pick up the car Jayson was there to Congratulate me to my new car and I felt comfortable about my decision. They need more people like Jayson at Dealerships! More

Bait and Switch-Worst dealership Classic bait and switch. Worst dealership I've encountered. Dishonest and fraudulent. Internet representative Victoria Jolliemore assured me that an a Classic bait and switch. Worst dealership I've encountered. Dishonest and fraudulent. Internet representative Victoria Jolliemore assured me that an advertised car was available, knowing I was about to drive 1.5 hours to see the car. I had asked her to call me if the car became unavailable during my drive, and received no call. When I arrived (on time), sales representative Jayson Navarro informed me that the vehicle had been purchased 15 min. before I came in, but that he wanted to show me cars costing $2K more. Sales Manager John McCarthy was abrupt, unapologetic and clearly running a scam. Don't waste your time at this dealership, which gives the great Honda brand a bad name. More

Great Service Jayson Navarro was an awesome sales person and he is always there to help even after all sales have been made! He is just plain and awesome guy! So pe Jayson Navarro was an awesome sales person and he is always there to help even after all sales have been made! He is just plain and awesome guy! So person friendly & always ready to give every customer his all. Also, Kevin Spezzano is always ready to listen to each customer's story and be there to help each and every ones different situations large or small! My husband Ted Stamuli & myself his wife, Karen give our Honda representatives and A++++++! More