
Bernardi Honda of Natick
Natick, MA
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Outstanding customer service, attention to detail. I recently had the pleasure of purchasing a pre-owned Audi from Bernardi Honda, and I can't articulate enough how satisfied I am with the experience. I recently had the pleasure of purchasing a pre-owned Audi from Bernardi Honda, and I can't articulate enough how satisfied I am with the experience. Initially, I left a test drive b/c they stated that the cars are priced to sell and they don't negotiate on price. I haven't purchased a pre-owned vehicle for many years, and once I started comparing Bernardi with other competitive dealerships, I realized that this is a common practice these days. More importantly, when I really started to research the specific vehicle, I realized that Bernardi's price was very competitive nationally and actually the price reflected a great deal. As my sales person, Bob McGrath stated, they put a lot of thinking and evaluating into each car when it comes in and they assign a competitive price. I'd also like to highlight Bob's attention to detail and his dedication to helping with every aspect of the purchase, prep and delivery. His efforts went above and beyond. He pre-ordered a replacement part with the Bernadi-owned Audi Natick, made my appointment, and followed up repeatedly to make sure I was satisfied. Most impressive, was him letting me know that he filled the car with a full tank of gas before the car went into detailing. Why? Because he said the pump at a nearby gas station sometimes leaks onto the side of cars....this really made an impression on me. With so many negative impressions these days with various dealerships and dealer groups, I can we why they have the slogan "Bernardi for now; Bernardi for life." More
Easiest Car purchase I have ever made Freddy,(Fredrick Stoudemire) was amazing in helping me pick a car that was just right for me. He was laid back and easy to talk to, but super attentiv Freddy,(Fredrick Stoudemire) was amazing in helping me pick a car that was just right for me. He was laid back and easy to talk to, but super attentive. He made the entire process was so quick and painless. I can't remember the last time I was so happy with a car purchase. All the staff I met and spoke with were friendly and helpful. Mike Ftenstream was also helpful, getting me in and out with my car deal. Thank you to all involved with getting you car! More
Took care of my needs Working with Neel was a fun and pleasant experience. I wasn't sure what I wanted at the time but after he was finished, I knew exactly what I needed. Working with Neel was a fun and pleasant experience. I wasn't sure what I wanted at the time but after he was finished, I knew exactly what I needed. More
Easy breezy Going car shopping is not always a pleasant experience, but with Jayson Navaro as my salesman, it couldn't have been easier. The sale was completed q Going car shopping is not always a pleasant experience, but with Jayson Navaro as my salesman, it couldn't have been easier. The sale was completed quickly and easily. More
Jayson Navarro, the sales guy, was the best The whole experience was great.The sales guy (Jayson Navarro) was outstanding, financing, registration, etc. was quick and totally hassle free. I woul The whole experience was great.The sales guy (Jayson Navarro) was outstanding, financing, registration, etc. was quick and totally hassle free. I would certainly recommend Benardi and would highly recommend Jason. More
Great car buying experience at Bernardi Honda Natick I worked with Jayson Navarro - very professional and knowledgable sales associate. Jayson asked the right questions and LISTENED to what I was looking I worked with Jayson Navarro - very professional and knowledgable sales associate. Jayson asked the right questions and LISTENED to what I was looking for, to help me find the right vehicle. If you go to this dealership ask for Jayson, as he does a great job. He also took time out of his day off, to meet me at the dealership when pciking up the vehicle. More
Great service! Jayson was very professional and helpful! We were extremely satisfied with the customer service we received from Jayson. We were not sure whether we should buy or lease a car and he was very p We were extremely satisfied with the customer service we received from Jayson. We were not sure whether we should buy or lease a car and he was very patient and helpful and worked with us to make it happen! He was very knowledgeable, pleasant and spent a lot of time with us explaining everything we need to know about the car and helped us set up the Bluetooth etc. We would definitely recommend him and the dealership to friends and family. More
Great! Nick Barron was a great sales rep. My experience was as good as could be. Nick was very patient answering my many questions. He went out of his way to find me just the car I wanted. Th My experience was as good as could be. Nick was very patient answering my many questions. He went out of his way to find me just the car I wanted. The financial stuff was good too. Very straight forward and my deal was very good with no hassles and done as quickly as possible. The people were very friendly and welcoming. Everyone including the overall manager Joel made me feel like they actually wanted my business! More
Highly Recommend Excellent Sales Service ! We recently purchased a used Honda Accord from Nick Barron at Bernardi Honda of Natick. Nick was super friendly and from the moment we arrived on the We recently purchased a used Honda Accord from Nick Barron at Bernardi Honda of Natick. Nick was super friendly and from the moment we arrived on the lot, he made us feel very welcome. Nick went above and beyond expectations to ensure that we were happy with our purchase and he was very attentive and accommodating from beginning to end. We cannot say enough good things about him!!! Phenomenal service, Nick! The next time we are on the lookout for a vehicle, we will be sure to use Nick Barron! Not only was Nick great, but the entire Bernardi staff. Greg, the business manager, and Pete, the manager, were very friendly and attentive, as well. Everyone at Bernardi does their best to ensure that your experience their is highly satisfactory. More
Sales and Service Excellence The sales agents are knowledgeable based on the needs of a customer. They have a good follow up program to resolve any issues to the best satisfaction The sales agents are knowledgeable based on the needs of a customer. They have a good follow up program to resolve any issues to the best satisfaction for both customer and the dealer. Recommend to stop by for your auto needs. More