
Bernardi Honda of Natick
Natick, MA
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Excellent Experience I purchased a 2009 Honda Civic with Vadim Plesca as my salesman. He did a very good job of letting me be the guide in terms of what I was looking for, I purchased a 2009 Honda Civic with Vadim Plesca as my salesman. He did a very good job of letting me be the guide in terms of what I was looking for, what I was willing to spend, and so forth. My old Nissan Maxima had conked out on me, so I was definitely a motived buyer, but I wasn't going to jump in to a purchase without doing my homework, asking questions, and making sure I knew what I was getting into. Vadim was excellent at answering my questions. Matt Morganelli was the person who conducted the inspection, and when I discovered a week after picking up the car that the battery was iffy, Lori Gagnon was there to replace it free of charge. Excellent experience, overall. More
Purchased Used 2012 Honda Civic Great deal and simple process. Best dealer experience I've ever had (even though this was the least expensive car I've purchased). Jayson was the Great deal and simple process. Best dealer experience I've ever had (even though this was the least expensive car I've purchased). Jayson was the key to the excellent experience. Knowledgeable, direct and honest. More
Exceptional customer service and a great experience Jayson Navarro was a pleasure to work with and a great representative of Honda. He is very friendly, accommodating and listens to your needs. He is al Jayson Navarro was a pleasure to work with and a great representative of Honda. He is very friendly, accommodating and listens to your needs. He is always available when needed and 2 years later still greets me with a smile every time I'm in the dealership. I would buy another car from Jayson and Bernardi Honda in Natick a hundred times over without hesitation. Thank you for making a stressful situation as easy as possible. More
"Bernardi goes the extra mile" Jayson Navarro and Scott Wells put a great deal together for my new Ridgeline and gave me a fair price for my trade. Jayson went above and beyond to f Jayson Navarro and Scott Wells put a great deal together for my new Ridgeline and gave me a fair price for my trade. Jayson went above and beyond to finalize the deal and deliver and register my new ride Great experience!! More
Went the extra mile I brought my car in for an estimate. Bobby was extremely friendly and honest about the cost of repairs. He brought me to the showroom when I decided t I brought my car in for an estimate. Bobby was extremely friendly and honest about the cost of repairs. He brought me to the showroom when I decided to purchase a used car instead of pouring money into my old car. Vadim was the employee working with me. Everyone was very friendly and went out of their way to get me within the price range I needed. They even got everything done so that I could leave my old car there and drive right off with the new one. More
Vadim was excellent Vadim was a pleasure to work with from the moment he greeted me at the door. I came with a price and a product in mind. He was patient and allowed m Vadim was a pleasure to work with from the moment he greeted me at the door. I came with a price and a product in mind. He was patient and allowed me to take a test drive that gave me ample time to get to know the vehicle. When I returned with my spouse he was just as welcoming and respectful to her. He helped us narrow down our choices and we ended up with more "bells and whistles" than we expected but at the price we had planned. However, when we picked up the car the inside was not as clean as we would have like. There were some spots of food and coffee on the upholstery and dashboard. More
Bernardi Never Disappoints Just leased my 5th Honda Accord from Bernardi in Natick. (My husband is on his 3rd purchase/lease. )Walter Garrote, Mike Perry and Scott Wells always Just leased my 5th Honda Accord from Bernardi in Natick. (My husband is on his 3rd purchase/lease. )Walter Garrote, Mike Perry and Scott Wells always make the new (or pre-owned) car experience so easy and stress-free. After 17 years of doing business here, I can't say enough about this staff. Bobby Gazza in service is amazing as well. You can tell these are professionals at the top of their game... I'd never go elsewhere. Thanks again, Bernardi! More
Listened and Responded I found a Nissan Sentra at Bernardi Honda via the Edmunds app. Jayson and Scott made my visit productive, with little wasted time. They listened to my I found a Nissan Sentra at Bernardi Honda via the Edmunds app. Jayson and Scott made my visit productive, with little wasted time. They listened to my needs and expectations and responded well. The entire purchase decision and execution was unpressured and easy. I will certainly start my next auto purchase with Bernardi Honda in the future. More
Outstanding, professional and smooth! I had an outstanding experience at Bernardi purchasing my pre-owned 2014 Pilot! Walter Garrote was absolutely amazing! He was knowledgeable and not p I had an outstanding experience at Bernardi purchasing my pre-owned 2014 Pilot! Walter Garrote was absolutely amazing! He was knowledgeable and not pushy. He answered my questions and dealt with a couple of hiccups in a professional and personal manner. He recognized my need to take the car for a drive on my own and made that happen. In addition, the whole team from Bob to the finance guys were great! The customer service is outstanding and I absolutely love my Pilot! More
Straightforward purchas of 2017 CRV I did some online homework before going to Bernardi to look at 2017 CRV. Salesperson Walter Garrote showed me the car I was interested in, demonstrate I did some online homework before going to Bernardi to look at 2017 CRV. Salesperson Walter Garrote showed me the car I was interested in, demonstrated its features, and I test drove it. We agreed on great price with very little haggling and I signed papers before leaving. Walter had the car ready for pickup with new plates on the agreed-upon delivery date a few days later. Straightforward purchase, and I'm happy with the new car! More