Bernardi Honda of Natick

Bernardi Staff Earned Our Business/Well Above and Beyond!! We purchased a couple of used vehicles from Bernardi in the last two years and the service that they provided was exceptional. We had some issues with We purchased a couple of used vehicles from Bernardi in the last two years and the service that they provided was exceptional. We had some issues with the first vehicle and we worked with the Bernardi Team for well over a year to address our concerns. Ultimately we decided to trade in the first vehicle and purchase another used vehicle from Bernardi. Based on past experience 99% of dealerships would have said "sorry but not our problem" and move on--The Bernardi Team proved to us that they are that exceptional 1% that understands what it takes to earn the business and earn customers for life......The team went above and beyond the call of duty from sales, sales management, finance to service until they satisfied our every need, ultimately sending us off in a car that completely met our needs and expectations. Having spent the last 30 years in an industry where customer service is the difference maker--I know we will be coming back to Bernardi for all the right reasons and because they have earned our business... Steve and Tracey, Hopkinton More

Pretty Good Overall, the experience was good, ran into a few difficulties with one of the members of the staff when discussing the bank part of the process of buy Overall, the experience was good, ran into a few difficulties with one of the members of the staff when discussing the bank part of the process of buying my new car. More

Competitive pricing and Vadim was great After getting some quotes on Civic Hatchbacks from Honda dealers in the area, we went with Bernardi because they gave us the best price along with the After getting some quotes on Civic Hatchbacks from Honda dealers in the area, we went with Bernardi because they gave us the best price along with the extra warranty. Vadim was extremely friendly and helpful, even staying a few minutes late the first time I test drove the car because I wasn't aware they had changed their hours. He was responsive throughout the process and made everything go smoothly and quickly - really a pleasure to deal with! More

Good used Honda CR-V buying experience Site was clean and professional. Sales team was friendly and great. Finance team a little to be desired. Paperwork for money order was outdated and in Site was clean and professional. Sales team was friendly and great. Finance team a little to be desired. Paperwork for money order was outdated and incorrect. More

Thanks to Denis Swift and colleagues Thank you, Denis and colleagues, for a great car-buying experience! We have bought 6 Hondas from Bernardi, the last 3 with Denis. The process was sm Thank you, Denis and colleagues, for a great car-buying experience! We have bought 6 Hondas from Bernardi, the last 3 with Denis. The process was smooth and efficient. Denis was kind and helpful as always-we appreciate his loyalty to us as well. We will enjoy our new car!! More

Easy to work with, no hassle buying experience. Tonya Dryden was very helpful and efficient. We backed out of a deal with another dealership because we didn't like their lack of professionalism. Ton Tonya Dryden was very helpful and efficient. We backed out of a deal with another dealership because we didn't like their lack of professionalism. Tonya, Mike, Dan and everyone we encountered at Bernardi were helpful and respected our time. I highly recommend working with them. More

Used Car Buying I was very happy with the service and support I received during my car buying process. Tonya was super friendly, professional and helpful. She defin I was very happy with the service and support I received during my car buying process. Tonya was super friendly, professional and helpful. She definitely made a big effort to communicate with me throughout the process. She answered all my questions, and if she didn't have an answer, was more than happy to seek the answer for me. I was very happy with my experience at Bernardi. More

Excellent Customer Service and No Presure I had a great experience at Bernardi Honda shopping for a new Accord. Jayson Navarro was friendly, attentive, informative, and highly professional at I had a great experience at Bernardi Honda shopping for a new Accord. Jayson Navarro was friendly, attentive, informative, and highly professional at all times. He followed up in a courteous manner, and he was never pushy. There was never a hard sell and never any pressure. Jayson was focused on helping me find the right car at a fair price, and making the process easy and enjoyable. I highly recommend Jayson and Bernardi Honda. More

Car buying made easy The whole process was made very easy, Car came in right on time. No high pressure. Vadim Pleska was a pleasure to work with. Would highly recommend The whole process was made very easy, Car came in right on time. No high pressure. Vadim Pleska was a pleasure to work with. Would highly recommend this dealership and Vadim. More

Customer Service It's all about customer service and Bernardi's takes it very seriously and it shows. My salesman was always there to answer any questions that I had a It's all about customer service and Bernardi's takes it very seriously and it shows. My salesman was always there to answer any questions that I had and made himself available when I needed his help. All in all it was a very pleasant rewarding experience. More