Bernardi Honda of Natick

Listens to customer Jayson was great from the beginning. He is easy to talk to, listens to what I want in a car and ultimately super professional. He knew everything abou Jayson was great from the beginning. He is easy to talk to, listens to what I want in a car and ultimately super professional. He knew everything about the car that I wanted to buy. I went a few times for different reasons, and every time I went, he greeted me with a smile and did his best to quickly answer my questions. I'm very happy with the purchase! More

Good Deal BLK on BLK I researched the style and model of the car I wanted - they had (2) used cars in stock to choose from - I went home with one the next day. Positive e I researched the style and model of the car I wanted - they had (2) used cars in stock to choose from - I went home with one the next day. Positive experience would recommend to friends and family More

Maintenance by Fleet Program I have a company car that uses Enterprise Fleet Maintenance for all repair and maintenance services. I went to Bernardi Honda to get an oil change for I have a company car that uses Enterprise Fleet Maintenance for all repair and maintenance services. I went to Bernardi Honda to get an oil change for my Honda CRV because this was one of the locations listed under the plan. The first time I tried using the Enterprise Maintenance card, I was told that Bernardi Honda did not recognize the card. After explaining to the service personnel at length, they finally accepted the card. The second time I went, was told again by Michael Hayes, the service advisor, that Bernardi Honda did not recognize nor accept the Enterprise Fleet Maintenance program card. I was also told by him and Bobby that I would not be allowed to use the maintenance card again and would have to pay up front or leave. They argued that they did not know how to charge Enterprise and made it seem like it was an issue I would have to resolve for them. It seems unreasonable to join a program for your customer's convenience, then argue with your customers about using the program. Their lack of professionalism and courtesy was unbelievable. If I could give Bernardi Honda zero stars, I would. More

Exactly what I wanted! A smooth experience in purchasing a pre-owned Honda Accord EX-L V6 2014. The perfect color car with leather interior, not to mention all of its speci A smooth experience in purchasing a pre-owned Honda Accord EX-L V6 2014. The perfect color car with leather interior, not to mention all of its special features. I had the pleasure of working with Vadim Plesca, a super sales rep, who is knowledgeable about the merchandise he is selling by explaining the details of each car I test drove, and answering any and all questions. He made the sales process seem effortless, from sales to buying a car. If you get the chance to work with him and his team, you will be very pleased. Very important: Vadim and his group are all patient, polite, and professional. More

Purchase of a new 2017 Honda Pilot-happy customer with Vadim The whole process, negotiating price, working relationship with Vadim, ordering the specific options and car color, explanation of the capabilities an The whole process, negotiating price, working relationship with Vadim, ordering the specific options and car color, explanation of the capabilities and different functions of the car was complete and clear by both Vadim and financial service rep. More

Love new CRV Our sales rep Vadim was very helpful and answered all of our questions and also demonstrated all the features that this great car has. After about a m Our sales rep Vadim was very helpful and answered all of our questions and also demonstrated all the features that this great car has. After about a month of owning this new CRV we are happy that we chose Touring version. All the bells and whistles are great to play with. Really nice car! More

Happy Customer Vadim Piesca was my sales rep and he did a great job being patient, listening to me and explaining things to me. He understood quickly that I needed Vadim Piesca was my sales rep and he did a great job being patient, listening to me and explaining things to me. He understood quickly that I needed to trust him and he did everything he could to make me feel comfortable. He was also very knowledgeable about the cars, features, pricing, etc. I will recommend Bernardi Honda and him specifically to any friends looking for a new or used car. More

From Terrible to Great! After having an unpleasant experience at a different dealership, Vadim made my car buying experience as smooth as possible! It was a pleasure working After having an unpleasant experience at a different dealership, Vadim made my car buying experience as smooth as possible! It was a pleasure working with him. If ever at Bernardi Honda in Natick, make sure you work with him! More

Great customer service! Jason is the go to guy when going to bernardi Honda. I had great time buying my car there and with the awesome help of Jason and the team there, they Jason is the go to guy when going to bernardi Honda. I had great time buying my car there and with the awesome help of Jason and the team there, they made it all happen. I highly recommend my friends and family to go there. Definitely will be back for a future purchase. More