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Bernardi Honda of Natick

Natick, MA

4.5
1,653 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,653 reviews

March 26, 2019

best car buying experience ever After having connected with Lori and gotten a great price on the internet, Matt Strong handled the deal with style and grace from start to finish! The More

by Sngdanten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori and Walter, Matthew Strong
Mar 28, 2019 -

Bernardi Honda of Natick responded

Thank you Sngdanten!

March 26, 2019

Traded just after one month car from them Got a car with 6k on it. Brand new but not really. Constant noise made me bring it back during first week and few more times after that. What a waste More

by Anna80
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Charles Sectish, Scott Wells, Matthew Strong
March 21, 2019

Great experience Great experience. Great people. Make you feel comfortable regarding the car buying experience. Very knowledgeable and easy to deal with. French More

by Franklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Dryden, Matthew Strong, Mark Vincent, Mark McAloon
Mar 22, 2019 -

Bernardi Honda of Natick responded

Thank you for your 5-star review Franklin!

March 17, 2019

Very friendly and helpfil Everyone here in natick are always so helpful and friendly . They are always helping out and willing to go the extra mile for me. They always get me o More

by Mimi124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gazza, Aaron Hutchinson, Phil DeRoche, Todd Downes
Mar 22, 2019 -

Bernardi Honda of Natick responded

Thank you for your review Mimi!

March 15, 2019

First car deal Went above and beyond to even go get a specific car I wanted in a specific color, at another location for me! Very appreciated! Felt very comfortable More

by Bgalvezc00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
Mar 22, 2019 -

Bernardi Honda of Natick responded

Thank you for your review Bgalvezc00!

March 14, 2019

Purchased SUV for growing family David was awesome! He was fun to work with and incredibly patient. He answered all of my questions, no matter how trivial, and got me into a certified More

by JKAllen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gordenstein
Mar 22, 2019 -

Bernardi Honda of Natick responded

Thank you for your 5-star review!

March 13, 2019

It was and is just simply awesome!! wish price was lower I love this dealership. I bought cars there and I havecall 8 of my cars serviced there! I won’t go anywhere else, unless I move. Maybe I should get a More

by Tom is diamond123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike G. Mike Hagopian and Sheriffe
Mar 22, 2019 -

Bernardi Honda of Natick responded

Thank you Tom!

March 08, 2019

Service declined No snacks for the loyal customer while waiting, no complimentary car wash while spending over 200 dollars for service. Major issue with front bushing More

by Kingkuang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Downes
Mar 20, 2019 -

Bernardi Honda of Natick responded

Your experience at Bernardi Honda is very important to us as we strive ourselves on 100% customer satisfaction. At Bernardi Honda we are committed to offering fair, competitive pricing on our auto services and parts. We are equally committed to high levels of customer service, and I apologize that our team was unable to provide this experience to you. If you have the time, please contact me directly to dicuss this issue. Respectfully, Charles Sectish General Manager Bernardi Honda Charles.Sectish@BernardiAutoGroup.com 508.651.3033

March 06, 2019

Best trip to the dealer ever! I the visit was for a recall and it is an inconvenience to get a ride and drop the car for 2 hours for nothing, but the service person noticed I neede More

by PeggyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Gagnon
Mar 06, 2019 -

Bernardi Honda of Natick responded

Thank you Peggy!

March 05, 2019

Experience I was treated fairly with good explanation of my options. Matt was effective and efficient in his delivery. My experience was positive and I would More

by Roz1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
Mar 06, 2019 -

Bernardi Honda of Natick responded

Thank you for your 5-Star review Roz!

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