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Bernardi Honda of Natick
Natick, MA
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best car buying experience ever After having connected with Lori and gotten a great price on the internet, Matt Strong handled the deal with style and grace from start to finish! The After having connected with Lori and gotten a great price on the internet, Matt Strong handled the deal with style and grace from start to finish! There was no back and forth haggling or other games just a straight forward transaction from start to finish with no surprises. Thanks to the Bernardi team especially Matt, Lori and Walter for their professionalism! A truely pleasurable car buying experience! More
Traded just after one month car from them Got a car with 6k on it. Brand new but not really. Constant noise made me bring it back during first week and few more times after that. What a waste Got a car with 6k on it. Brand new but not really. Constant noise made me bring it back during first week and few more times after that. What a waste of time that was. Best of the best mechanics miraculously cannot find noise and do nothing about it, because in the case of fixing it car falls under lemon law rules. Nobody gets back offering solution. And so I traded it in in other dealership that is professional and genuinely wants to help you. This dealership is a Walmart of cars. If you got no time to waste- go straight to Whole Foods. Save your nerves. Last but not least - customers and their conversation being videotaped from the back seat with cellphone during test drive without their consent. This dealership Ok with privacy violations... More
Great experience Great experience. Great people. Make you feel comfortable regarding the car buying experience. Very knowledgeable and easy to deal with. French Great experience. Great people. Make you feel comfortable regarding the car buying experience. Very knowledgeable and easy to deal with. French vanilla coffee is delicious! More
Very friendly and helpfil Everyone here in natick are always so helpful and friendly . They are always helping out and willing to go the extra mile for me. They always get me o Everyone here in natick are always so helpful and friendly . They are always helping out and willing to go the extra mile for me. They always get me out fast More
First car deal Went above and beyond to even go get a specific car I wanted in a specific color, at another location for me! Very appreciated! Felt very comfortable Went above and beyond to even go get a specific car I wanted in a specific color, at another location for me! Very appreciated! Felt very comfortable and not pressured, definitely knew his stuff! Thank you again Matt!!! More
Purchased SUV for growing family David was awesome! He was fun to work with and incredibly patient. He answered all of my questions, no matter how trivial, and got me into a certified David was awesome! He was fun to work with and incredibly patient. He answered all of my questions, no matter how trivial, and got me into a certified used vehicle within my budget -not to mention it was so much nicer than anything I thought I would be able to own! I’ve been a customer of Honda’s for over a decade and David just reiterated the reason why I will continue to go back and trust them. Highly recommend giving him a visit! More
It was and is just simply awesome!! wish price was lower I love this dealership. I bought cars there and I havecall 8 of my cars serviced there! I won’t go anywhere else, unless I move. Maybe I should get a I love this dealership. I bought cars there and I havecall 8 of my cars serviced there! I won’t go anywhere else, unless I move. Maybe I should get a greater discount for my loyalty there. More
Service declined No snacks for the loyal customer while waiting, no complimentary car wash while spending over 200 dollars for service. Major issue with front bushing No snacks for the loyal customer while waiting, no complimentary car wash while spending over 200 dollars for service. Major issue with front bushing leaking and no parts in stock. Front brake replacement cost 400 dollars, pads and resurfacing, ridiculous. I went to Monro for a quote with new rotors and good ceramic pad a lot cheaper. Acura Herb Connnolly sent me coupons for better services, thinking to switch to them from now on. They will wash and vacuum every sevice work. More
Best trip to the dealer ever! I the visit was for a recall and it is an inconvenience to get a ride and drop the car for 2 hours for nothing, but the service person noticed I neede I the visit was for a recall and it is an inconvenience to get a ride and drop the car for 2 hours for nothing, but the service person noticed I needed a sticker so it wasn’t a waste of time afterall. The car was ready when promised More
Experience I was treated fairly with good explanation of my options. Matt was effective and efficient in his delivery. My experience was positive and I would I was treated fairly with good explanation of my options. Matt was effective and efficient in his delivery. My experience was positive and I would recommend Matt to my friends. Overall he did a great job More