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Bernardi Honda of Natick

Natick, MA

4.5
1,653 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,653 reviews

October 07, 2019

I stopped by Bernadi Honda while looking at other dealerships. They had crv but wouldn't budge on price stating its computer generated.they wont negotiate on used cars, even with a $400 dollar differ More

by Jessika820
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Johnson , Jim Kemos
Oct 07, 2019 -

Bernardi Honda of Natick responded

Hi Jessica, Thanks for the feedback, and I apologize that we didn't do a great job explaining our pricing philosophy. At all of the Bernardi Auto Group dealerships- we post our best price upfront on all pre-owned vehicles, and do not deviate. We do this for a few reasons, the first of which was the result of customer feedback. Our customers asked for a transparent purchase experience and transparent pricing. The only fair way we found to accomplish this was to advertise our best price to every potential customer. This philosophy helps us ensure that everyone gets a great deal, regardless of negotiating ability. The second reason we post our best price up-front is because it helps us sell cars faster. Rather than posting an inflated price online, we post the best price, which maximizes the vehicle's exposure to potential customers, ultimately helping us find the vehicle a home faster. The particular CR-V you requested information on was actually the #1 combination of price and miles among 2018 Honda CR-V Touring AWD models in a 250 mile radius. I just sent an email your way with this market report attached. I can assure you that it is not a matter of willingness to discount the car Jessica. We are simply committed to our pricing philosophy and ensuring that everyone is treated fairly when purchasing a vehicle. Regardless of outcome, I appreciate the opportunity to help Jessica. I you have any questions, or would like to discuss further- I can be reached at 508.651.3033. Sincerely, Charles Charles Sectish General Manager Bernardi Honda 960 Worcester Road Natick, MA 01760 508.651.3033 Charles.Sectish@BernardiAutoGroup.com

October 03, 2019

Positive experience buying new car. Our family tends to drive a car for many miles before purchasing a new one, so we do a lot of careful consideration of options when we buy. Matthew w More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
October 03, 2019

Matthew Strong was by far the best sales consultant I’ve felt with. From beginning to end he was attentive and helpful the whole process. Easy to work with and great with explaining everything. After meetin More

by Danny Soloperto
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
September 29, 2019

Excellent Service I had a excellent experience when buying my new car, the process was super straight forward and easy for me seeing that it was my first time buying on More

by Kelsey Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
September 24, 2019

Most easy car buy experience I ever had. It is not easy to buy used car but at Bernardi Honda everything went very good. I got exactly the car I wanted. The color , make and the price. Matt w More

by Monika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
September 20, 2019

Wonderful Car Buying Experience! Matt Strong is a pleasant and personable salesman. He actually gives car salesmen a good name! He does not push but helps you every step of the way. H More

by elliehelene1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strong, Mark McAloon
September 19, 2019

Clean, fast, to the point. Clean, fast, to the point had a great experience. As busy as the dealership was, I never felt like I waited, each step from pulling car around, to More

by MikeD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gordenstein
September 18, 2019

Good experience Mathew Strong went out of his way to accommodate me and make it a positive experience. I was under time pressure but also looking for a fair deal of c More

by GGHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
September 17, 2019

Good car shopping experience! Came in to purchase our 4th Honda. Matt zeroed in on our needs and helped us find the right CRV for us. He walked us through the whole process, taki More

by JimJust
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wells, Tonya Dryden, Matthew Strong
September 16, 2019

Very easy and swift car buying experience I purchased a used Honda CR-V and traded in my Subaru in under 4 hours. I was immediately greeted by Matt and he quickly took down my wish list and f More

by Lisamstan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
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