Bernardi Honda of Natick

This is my 3rd leases vehicle from Bernardi Honda and as they say, 3rd times a charm. I've always had a positive experience, but this time it just felt over the top exceptional. It all started when I test d they say, 3rd times a charm. I've always had a positive experience, but this time it just felt over the top exceptional. It all started when I test drove the exact color I had wanted, but didn't even know they had. (Sonic Gray CRV) No one asked me a color preference for a test drive, so this was entirely serendipitous but nonetheless it really started things off right. Matt was really great to work with. He was really "normal" which is a weird thing to say about someone, but what I mean is that he wasn't pushy, wasn't trying to up-sell me and he didn't talk like a sales person. Conversation felt genuine and easy. Like he just loved his job and these cars and he was cool with whatever I wanted. Attention car salespeople - this is exactly what we want! I'm always hesitant to want to add anything on because I feel like I'm being pressured and I don't like that. In fact, I refuse to cave and give in, even if what they're selling is worth it because I want to feel like the winner! Because of Matt's approach, I just went for it and it felt great. Marc in finance was exactly the same way!! I have felt pressured to get maintenance plans or extra coverage before. Not this time! I've always wanted a decent maintenance package but on principle I've passed them down. Again, I want it to be my choice and not a pressure. This time I literally just said "let's do it!" If you are in need of a new car and want to enjoy your shopping experience without all the stress, ask for Matt - and then have Marc wrap up the deal. You won't regret it! More

Had an awesome experience with David! He was so friendly, personable and helpful. I was a little nervous about the process given that I was leasing my very first car, and I truly believe every piece of advic personable and helpful. I was a little nervous about the process given that I was leasing my very first car, and I truly believe every piece of advice he gave me would have been something he would have said to his own kids! More

Great customer service especially David Gordenstein he helped me so much with my suv I appreciate all he did and everyone else there will definitely recommend them to anyone who is looking for a car helped me so much with my suv I appreciate all he did and everyone else there will definitely recommend them to anyone who is looking for a car More

We had a great experience purchasing from Bernardi. Matthew was super helpful, informative, and professional. There was a system issue with the DMV in getting new plates (completely out of Bernardi con Matthew was super helpful, informative, and professional. There was a system issue with the DMV in getting new plates (completely out of Bernardi control) and Matthew kept me in the loop the whole time and even drove the car to my house once it was all set. He truly cares about his job and clients. Highly recommend. Thank you again!! More

Levan- great customer service, a real willingness to work with what I needed and super knowledgable about the vehicles. So happy! Highly recommend this dealership! with what I needed and super knowledgable about the vehicles. So happy! Highly recommend this dealership! More

Everything about Bernardi is top notch. Facility is nice and felt comfortable even in these times of Covid. The people were pleasant and knowledgeable. Got us in and out relatively quickly with a fair deal. and felt comfortable even in these times of Covid. The people were pleasant and knowledgeable. Got us in and out relatively quickly with a fair deal. More

Matthew Strong went above and beyond for me and my daughter. I’d explained that my time is valuable as I have a daughter at home with epilepsy and choose to spend my time away from her wisely. Matthew daughter. I’d explained that my time is valuable as I have a daughter at home with epilepsy and choose to spend my time away from her wisely. Matthew was kind, compassionate to my request, attentive to my needs and made my experience beyond pleasurable. He was to the point and professional gaining my trust by being transparent and not beating around the bush. My daughter and I both left feeling well taken care of and heard. Collecting my car was equally as good of an experience. I drove off the lot happy and 100% certain that I’d be back to do business with Matthew. More

I am a new driver and the thought of getting a new car can be very nerve wracking. It is even harder with the pandemic going on. I have to say Bernadi was so helpful and making my choice in a good car ve can be very nerve wracking. It is even harder with the pandemic going on. I have to say Bernadi was so helpful and making my choice in a good car very easy. Matt was very professional, easy to chat with and made the sale go so smoothly. He was very attentive to my questions and helped me understand everything very essily. I now know whymy dear friend referred me to this dealership after she just recently bought a new car as well, for all the friendly and helpful atmosphere . More

Matt Strong is a fantastic salesperson I was on the market for a new car and randomly decided to check out Bernardi, despite the fact that it was quite a distance from my home. Luckily for I was on the market for a new car and randomly decided to check out Bernardi, despite the fact that it was quite a distance from my home. Luckily for me I did! I had the pleasure of working with Matt Strong who is what I think a salesperson should be. He is a no pressure type of seller that tries to get the right fit for the right person at the best price for the customer. Would definitely buy from again! More

AC repair service I have Honda CRV 2017 and its AC suddenly did not work. On 6/20/2020 I send my car to Bernadi Honda Natick. Karen, a Service Coordinator, provide me d I have Honda CRV 2017 and its AC suddenly did not work. On 6/20/2020 I send my car to Bernadi Honda Natick. Karen, a Service Coordinator, provide me details of what problem and estimates of a fix. Bernadi Honda did an inspection and excellent repair work at a very reasonable price. All charged items are clearly listed. My Honda AC works very well now. It is a great experience. I would recommend anyone with Honda cars to get service at Bernadi Honda Natick. Jimmy More