Bernardi Honda of Natick

These guys Steve and Bob tell you they'll get back to you but never do. Looks like I'll have to buy else where, hate disrespect. you but never do. Looks like I'll have to buy else where, hate disrespect. More

The staff was amazing. Bob explained all our options and was patient with our decisions. Scott helped us with our vehicle trade in and made sure we received the best pos Bob explained all our options and was patient with our decisions. Scott helped us with our vehicle trade in and made sure we received the best possible price. Kamraan in finance helped us get the best rate possible with our new vehicle and he explained everything and he answered all our questions . Everyone made the transition.to a new vehicle easy and not stressful. More

A great experience again with Fred my sales on leasing the new 2022 Honda Pilot today ! No worries at Bernardi just be happy as they make it so easy ! Big thanks to Fred Sales , Harry Finance and Charlie the new 2022 Honda Pilot today ! No worries at Bernardi just be happy as they make it so easy ! Big thanks to Fred Sales , Harry Finance and Charlie General Manager ! More

Bob was a great salesman, and made my experience very easy and quick! Thank you! easy and quick! Thank you! More

They answered all our questions, including looking up extras, went out of the way to meet our schedule, listened well to what we were looking for, and gave honest advice. extras, went out of the way to meet our schedule, listened well to what we were looking for, and gave honest advice. More

I bought my Honda from Fred exactly one year ago today! Not only has Fred touched base with me to ensure that I am enjoying my vehicle, but he has gone above and beyond in answering any silly questions I m Not only has Fred touched base with me to ensure that I am enjoying my vehicle, but he has gone above and beyond in answering any silly questions I may have, even one year later! Fred truly cares about his customers and really goes the extra mile! If you are hesitant about your typical "car salesman" than Fred is your go to guy! He is knowledgeable, friendly, and comforting! If you need a new car, go see Fred! More

Me and my son went to test drive a car on the natickstore and they took a $1.500.00 deposit and after declining my son’s credit, they kept the funds for over week, despite several calls and promises of refun and they took a $1.500.00 deposit and after declining my son’s credit, they kept the funds for over week, despite several calls and promises of refunds and 7 days later and no resolution of our problem, and we miss a good opportunity to purchase another car, because the lack of service from your dealership! More

Will never again use the Bernardi service department. They take 2x the time estimated so it can be a long wait. Then said I needed a timing belt replacement when they supposedly did that expensive servic They take 2x the time estimated so it can be a long wait. Then said I needed a timing belt replacement when they supposedly did that expensive service a couple of months ago, which we paid. Now they "have no record." Will get it checked at another Honda service and if it wasn't done but we were billed for it, Bernardi will hear from some lawyers ready to sue, sue, sue. After 3 oil changes at Bernardi, when I took the car somewhere else I discovered that Bernardi had NEVER looked at the engine air filter. It was VERY dirty. Downright lazy, careless service!! More

Have now leased two CRVs through Bernardi. Sales consultant David Medrano was helpful, informative, and instantly understood my expectations and needs in a new lease and worked hard to meet t Sales consultant David Medrano was helpful, informative, and instantly understood my expectations and needs in a new lease and worked hard to meet them. More

David Medrano came up with the exact car I wanted at the exact time I needed it. I was returning from Europe and in need of a car on a specific date. I contacted several Honda dealerships in the area, but i exact time I needed it. I was returning from Europe and in need of a car on a specific date. I contacted several Honda dealerships in the area, but it was David who came through. The car was ready about a week before I came in to sign the paperwork. We essentially put the whole deal together via internet and telephone. My wife and I love our new CR-V. We've been running all over New England and as far west as Pennsylvania. More extended road trips are planned for the summer. Thanks! More