
Bernardi Honda of Natick
Natick, MA
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I have been a customer at Bernardi Honda since 2005 when I purchased a new Honda Element. In 2011 when I heard they were dropping the model I traded my old one for a brand new one, (same color). Over these I purchased a new Honda Element. In 2011 when I heard they were dropping the model I traded my old one for a brand new one, (same color). Over these past 18 years, I have been very pleased with the quality of service and professionalism of the staff from service advisors, mechanics, and parts department. While my recent service engagement was very costly, Ariel walked me through the numbers (cost of repair to book value plus overall condition and utility of the vehicle) and handled the necessary coordination of parts to have the vehicle ready when promised and for the quoted amount. I have to say, while initially driving the newly repaired car out of the dealership, it felt, and handled like it was new. More
The service department is excellent! I've been a longtime customer because of the care and concern they demostrate to make sure my car is safe and running effectively. They kept me inf I've been a longtime customer because of the care and concern they demostrate to make sure my car is safe and running effectively. They kept me informed! More
I have been coming to Bernardi for service for 6 years. Mike Najdi is the best Service Dept. person I've ever dealt with He is very professional and personable. His communication with me was always on t Mike Najdi is the best Service Dept. person I've ever dealt with He is very professional and personable. His communication with me was always on target to what I wanted to know. You have an outstanding employee in Mike Najdi More
Loved our sales agent Sean. He was nice and not pushy at all. We were there past closing and never felt rushed. Price was better than 3 other Honda dealers we went to. Car was r He was nice and not pushy at all. We were there past closing and never felt rushed. Price was better than 3 other Honda dealers we went to. Car was ready as promised and accessories were back ordered but are being mailed to our house so we don’t have to drive the 60 miles to pick them up. Easiest car buying experience I have had. Definitely worth the trip to Bernardi Honda of Natick! More