Bernardi Honda of Natick

CRV taken in for recall repair. Getting an appointment was easy, service was quick. Will be able to drive my car for a while longer. Getting an appointment was easy, service was quick. Will be able to drive my car for a while longer. More

Bernardi :Honda of Natick is a wonderful dealer. I strongly recommend it for buying a car. I strongly recommend it for buying a car. More

Excellent service! From checking in to checking out, I was made to feel as though getting my car fixed quickly was just as important to the service department as it wa From checking in to checking out, I was made to feel as though getting my car fixed quickly was just as important to the service department as it was to me and my family. More

I needed to bring back my car since all the work was not completed (as I understood it). My understanding and what was on the paperwork was not the same, but I neglected to read the contract, so I take res completed (as I understood it). My understanding and what was on the paperwork was not the same, but I neglected to read the contract, so I take responsibility for part of the confusion. Ariel and Mike Forget went the extra mile to make things right, and both were congenial people to work with. All's well that ends well, so we will continue to bring both our cars to this dealership. More

Car needed serious work. Done professionally and quickly. Great job by everyone involved. Thank you. Done professionally and quickly. Great job by everyone involved. Thank you. More

I scheduled an appointment that met the needs of my schedule and had clear communication on the service and costs throughout. Thanks schedule and had clear communication on the service and costs throughout. Thanks More

Mike N was very attentive and thorough in explaining the diagnosis, services needed and costs. diagnosis, services needed and costs. More

Great staff. Very helpful through the entire process. Recommend to any friend or family. Thank you Very helpful through the entire process. Recommend to any friend or family. Thank you More

Friendly, helpful and knowledgeable, easy to make an appointment, reliable service, clean and quiet waiting area. appointment, reliable service, clean and quiet waiting area. More

I have been a customer at Bernardi Honda since 2005 when I purchased a new Honda Element. In 2011 when I heard they were dropping the model I traded my old one for a brand new one, (same color). Over these I purchased a new Honda Element. In 2011 when I heard they were dropping the model I traded my old one for a brand new one, (same color). Over these past 18 years, I have been very pleased with the quality of service and professionalism of the staff from service advisors, mechanics, and parts department. While my recent service engagement was very costly, Ariel walked me through the numbers (cost of repair to book value plus overall condition and utility of the vehicle) and handled the necessary coordination of parts to have the vehicle ready when promised and for the quoted amount. I have to say, while initially driving the newly repaired car out of the dealership, it felt, and handled like it was new. More