Bernardi Honda of Natick

This is my first new car and the people at Bernardi just made it EASY and friendly. They gave me a price they honored the price and there were no games what so ever they never tried to take advantage of my made it EASY and friendly. They gave me a price they honored the price and there were no games what so ever they never tried to take advantage of my gender and treated me with the same respect as anyone else. I explained my time constraints because I was finishing up school exams etc and they had my car ready and got me out the door with time to spare. Everything was PERFECT from start to finish Bernardi for life is starting to make a lot of sense and it was worth driving a few extra miles in order to get the Bernardi treatment. I would suggest to anyone interested in saving time money and aggravation go to Bernardi first. One last thing on our way to play the NCAA's Womens Lacrosse Tournament I rec'd a text message from you guessed it my "new friends" at Bernardi wishing us good luck in the game. Thanks again Bernardi and Tim. More

I really wasn't looking forward to the process of buying a used car, but Jay and everyone at Bernardi Honda made it as stress-free as possible, with a minimum of sales-talk B.S. Jay even picked me up from a used car, but Jay and everyone at Bernardi Honda made it as stress-free as possible, with a minimum of sales-talk B.S. Jay even picked me up from the T station when I needed a ride to the dealership. More

Peter Nannery is the most professional salesman I have ever worked with. He's honest about what he can do for you in terms of price, and he does everything in his power to meet your financial goal. He's i ever worked with. He's honest about what he can do for you in terms of price, and he does everything in his power to meet your financial goal. He's incredibly friendly but not in an overbearing, typical salesman way, and he truly seems to care about his customers. The financer, David, is equally professional. He must have made ten phone calls on our behalf to assure us that we had proper insurance coverage before we drove off with our new car (something we should have checked for ourselves). A delight to work with. I would definitely shop again at Bernardi Honda. What a bright, comfortable, accommodating atmosphere. I almost wish I could go back tomorrow just to hang out with the awesome salespeople! More

It began with the website, I asked for ballpark lease figures over email several times, but the internet rep dodged the question everytime trying to lure me into the dealership (which wastes my time and figures over email several times, but the internet rep dodged the question everytime trying to lure me into the dealership (which wastes my time and their time if they can't get me a reasonable deal). At the dealership, everything was pretty standard, till we started talking about pricing, all numbers were hand-wavy and nothing was concrete, and some of the numbers were lies, blatant lies. Money factors that were magnitudes smaller than they actually were if you do out the calculation. So with an equivalent APR of 11% they tried to tell me it was 2.5% and I walked away. And even the last offer was terrible. In comparison I called another Honda dealer and asked for the exact same information and they gave it to me in 5 minutes over the phone and the deal was even better than the last one that Bernardi gave me. More

I went with the expectation of a painful purchasing process. I was happy to be surprised that the process was actually enjoyable. I was shown exactly what I asked for and Mike Moushon was very helpful process. I was happy to be surprised that the process was actually enjoyable. I was shown exactly what I asked for and Mike Moushon was very helpful explaining to me the differences between purchasing a leasing. Mike explained every step of the process clearly and made sure I understood it as well. They picked me up at work and brought me back to the dealership to complete the sale. My new Honda Accord was delivered to me in perfect condition and I actually look forward to having the car serviced at Bernardi Honda because the process looks to be very different than what I’ve experienced previously from other dealers or service shops. I highly recommend anyone looking to purchase a Honda in the Metro West area to use Bernardi Honda, you won't be disappointed. More

Very honest and straight forward with you. If it is Very honest and straight forward with you. If it is covered under warrany or some other program they will be sure and give it to you. I like the wa Very honest and straight forward with you. If it is covered under warrany or some other program they will be sure and give it to you. I like the way you get your car into the garage and then they make sure a rep os there for you to get the quote ready. Also love the free coffee, snacks, inspection and car wash. Bernardi for now...... Bernardi for life!!! More

I had the most wonderful experience at Bernardi Honda. Jay Grey was very helpful assisting me in selecting my new car. You should ask for him! Jeff Keast the sales manager was very helpful and worked w Jay Grey was very helpful assisting me in selecting my new car. You should ask for him! Jeff Keast the sales manager was very helpful and worked with us to get a great price. After I finished my paperwork, I met with Sasha, the accessory consultant, who was lovely and pleasant. Overall, a great experience, and I recommend this dealer to everyone! More

My entire experience at Bernardi from start to finish was ideal. I contacted many dealerships in search of my new Accord coupe and everyone at Bernardi was fantastic to work with. I was not able to make it t ideal. I contacted many dealerships in search of my new Accord coupe and everyone at Bernardi was fantastic to work with. I was not able to make it to the dealership for a week but they were willing to work with me over the phone in a very pleasant manner. Not only this, but something that is very important to me is that they did not make you feel simply like a customer, but a friend of the dealership. John was an excellent person to deal with and I will do all of my Honda business at Bernardi for life. More

I had full service on my vehicle twice since purchasing. Each time I had to return the vehicle because the item was not checked according to the check list provided. The first time was the head light and t Each time I had to return the vehicle because the item was not checked according to the check list provided. The first time was the head light and the second time was the brake light. I am wondering if any other of the other work was completed according to the service agreement I paid for. I returned to have my vehicle serviced when the service was due and to have repairs done because I like the customer service, but that was not enough the second time I had to return the vehicle. More

Many years ago we had our daughter's Jetta serviced at Bernardi Honda. We were always pleased with the service and Bobby Gazza was terrific!! We now have a Pilot and there is no other dealer I'd go to f Bernardi Honda. We were always pleased with the service and Bobby Gazza was terrific!! We now have a Pilot and there is no other dealer I'd go to for service. Bobby Gazza is still working there and is the only service employee I ask for to arrange for work needed. He is attentive, efficient and friendly!! More