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Bernardi Honda of Natick

Natick, MA

4.5
1,653 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,653 reviews

August 23, 2010

A great dealership with wonderful staff. Mohammed Ali was our saleperson and he worked with us to give us a great deal on a great car. The dealership has a terrific inventory of high quality used cars a More

by csross017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ali
Aug 24, 2010 -

Bernardi Honda of Natick responded

csross017 - It's good to hear that you and Mohamed worked together so well and were able to get such a great deal on a car. Thank you for the good review, and also for recommending Bernardi to your friends. --Joel Richards, General Manager

August 23, 2010

Professional and fair during the new car purchasing experience. Muhammad definitely knows his Honda vehicles and was very pleasant during the car purchasing process. Shasha the accessories sales More

by moyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Ali
Aug 24, 2010 -

Bernardi Honda of Natick responded

moyp - I'm glad to hear that you had a pleasant experience here at Bernardi with Muhammad and Sasha. Also, thank you for the review. See you next time! --Joel Richards, General Manager

August 22, 2010

I bought my 2010 Civic from Bernardi back in March. I went in knowing exactly what I wanted and exactly what I wanted to pay. I got what I wanted after a couple of hours of negotiating and it was a prett More

by CassandraM87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy, Manny Rodrigues
Aug 24, 2010 -

Bernardi Honda of Natick responded

CassandraM87 – Congratulations and thank your for your business. I’m glad we were able to help you with your purchase of a new Honda Civic. We strive to make the sales experience stress free. This is why we’ll allow an experience salesperson to keep the sales manager’s role limited. I’m sorry that in your case there was a little to much back and forth. I do take your comments serious and will keep an eye on that. Again thank you. – Joel Richards, General Manager.

August 21, 2010

Our overall experience was great. The only real issues we had was with the license plates. We were never given the option to transfer our old plates to the new car until it was too late, they just assume More

by MKK222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dwyer
Aug 24, 2010 -

Bernardi Honda of Natick responded

MKK222 – Thank you for you feedback and all of us at Bernardi Honda appreciate your business. I want to apologize about the license plate problem you encountered. Since I don’t know your name I’m not sure what the problem was. If you want to call me I can speak with you to explain what happened. Here are a few reasons why the license plate change. You may have been required to get new plates because of a different name on the title. This happens when customer’s lease a vehicle and then lease a new vehicle and the name of the lease company changes. Or it could have been because of adding a name or dropping a name if you co-owned the previous vehicle or are adding a co-owner. Another reason may have been because you had “green” lettering on the plates. On some early issued “green” plates if they have faded or are not in perfect condition can not be transferred. At any rate, this should have been communicated to you way before it came time to pick up your new vehicle. Thank you. – Joel Richards, General Manager.

August 20, 2010

Bernardi gave the best price and made the whole experience relaxed and enjoyable. I felt they were professional and true to their word. I had no issues and only good things to say about purchasin More

by whitemtns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dwyer
Aug 24, 2010 -

Bernardi Honda of Natick responded

whitemtns - Isn't it nice to have a relaxed and enjoyable car dealership experience? I'm so glad that we could make that happen for you! Thank you for the great review and also for recommending Bernardi to any perspective Honda buyers. I really appreciate that. --Joel Richards, General Manager

August 19, 2010

I leased Honda Pilot from Bernardi Honda in 2006 and was looking to trade that in for a new lease. I also needed either a new or used car for my daughter. My lease was about to expire and Derrick had calle More

by tbonee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ali, Derrick Lucas, Jamon Caswell
Aug 24, 2010 -

Bernardi Honda of Natick responded

tbonee - I'm glad that you and Derrick were able to work something out which worked so well for you and your daughter. I always love a perfect solution for our customers! Also, thank you for the wonderful review. I really appreciate your continued business and look forward to seeing you in the future. Enjoy the cars! --Joel Richards, General Manager

August 19, 2010

I recently decided to buy a new car. I returned to Bernardi Honda based on past experience - I'd purchased new cars from Bernardi twice before. I was very pleased with the service I received from Mich More

by mmhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moushan
Aug 23, 2010 -

Bernardi Honda of Natick responded

mmhonda - I'm glad that your previous experience with us was so great that you chose to come back. And, of course, I'm also very glad that your return experience was even better than before! Thank you so much for recommending us to your friends. --Joel Richards, General Manager

August 16, 2010

Overall a great experience! John was very friendly and knowledgeable. Every part of the sale was smooth, I never felt pressured but was informed every step of the way. I had been to three dealers before More

by jburke09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dwyer
Aug 16, 2010 -

Bernardi Honda of Natick responded

jburke09 - I'm glad to hear you had such a great experience with us! Thank you for being willing to recommend us to all your friends - I really appreciate that kind of positive advertising. And, last but not least, thank you for the great rating. I hope you really enjoy your new car! --Joel Richards, General Manager

August 16, 2010

I liked Mike Moshaun's professionalism and tone in his overall dealings with me on the purchase of my pre-owned Honda CRV. He knew his facts and figures and was not overly pushy which I appreciated. I wou More

by sheenadc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moshaun
Aug 18, 2010 -

Bernardi Honda of Natick responded

sheenadc - I'm pleased to hear you had a good experience with Mike. And thank you in advance for recommending him to your friends, I really appreciate that. --Joel Richards, General Manager

August 13, 2010

I was called by Derrick regarding Bernardi Honda offering an early buy out of my current lease, and he asked if I would like to come in and discuss options. After two test drives and several hours, we agree More

by Dyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick
Aug 16, 2010 -

Bernardi Honda of Natick responded

Dyan - Thank you for the excellent review, and also for your willingness to recommend us to your friends. I really appreciate that. I am so happy to hear of your great experience with Darrick. Congratulations on a successful first time solo experience! Enjoy the new car. --Joel Richards, General Manager

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