
Bernardi Honda of Natick
Natick, MA
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My wife and I recently leased a new Honda Insight from Bernardi Honda and from the beginning to the end we were wowed by the knowledge, expertise, kindness and easy and approachable manner of Denis Swift Bernardi Honda and from the beginning to the end we were wowed by the knowledge, expertise, kindness and easy and approachable manner of Denis Swift our Sales Associate. Not to mention being a man of great integrity, he certainly knows how to make the experience of buying a car as painless as possible and a very enjoyable and educational one to boot! We felt as though we were not "being sold" a car but rather carefully fitted into one based on our needs and the criteria that was important to us. Lindsey, who managed to set up our appointment with Denis was extremely cordial and professional as well. We also wanted to thank the gentleman (we think his name is Kumar?) who gave us a very fair price on our car which we traded in before drivng away in our new car. More
This is the fourth car we have bought or leased at Bernardi Honda. Muhamad and his team are just terrific and the reason we keep coming back! Their deals beat anyone else in the area. Muhamad worke Bernardi Honda. Muhamad and his team are just terrific and the reason we keep coming back! Their deals beat anyone else in the area. Muhamad worked hard to get us into a new car at the best deal possible and JC and Sasha followed up with great service, too!!! We just love our new Honda CR-V! More
Mo worked very hard to ensure that we had a great car shopping experience! He was very thorough and polite at all times. He also worked in his day off to get the car ready.Will work with him again for shopping experience! He was very thorough and polite at all times. He also worked in his day off to get the car ready.Will work with him again for our next car. Will buy again from this dealership. Over all experience is very good. More
i have been driving a prius for the last 3 1/2 years and have really liked the car. i got bored and have always been interested in the honda fit. walked into bernardi and met with muhammad. he was friendly, have really liked the car. i got bored and have always been interested in the honda fit. walked into bernardi and met with muhammad. he was friendly, courteous, and very professional. i decided to go with the lease option. sasha and jc were great also. More
Mo worked very hard to ensure that we had a great car shopping experience! He was very thorough and polite at all times. Sasha also was very polite and honest! she did not push things that we didn't need shopping experience! He was very thorough and polite at all times. Sasha also was very polite and honest! she did not push things that we didn't need and was helpful in combining products to be in our best interest. Overall, we are very pleased with Bernardi sales, and will return for future purchases. More
Working with Eric Sussman was fantastic. He was polite, friendly and has a sense of humor. He knows the used car lot and showed us whatever we asked for. With his help, we finally bought an '08 Pilot SE. W friendly and has a sense of humor. He knows the used car lot and showed us whatever we asked for. With his help, we finally bought an '08 Pilot SE. We are very pleased with it. However,the ok rating on the Customer service rating is due to our experience with the financial employee J.C. He did not set up the paper work for us to receive the car on the date it was promised to us. When we arrived to get the car, there was no record of the RV1 form which we filled out the previous day with him. It was finally found in a folder for 5 days later. Added to this was the fact that the one half hour wait (which was told to us) turned into a two and a quarter hour wait. It is because of the good work of Eric Sussman that I would recommend Bernardi Honda to others. More
Michael Moushon was very helpful and friendly to work with. He walked me through all my options and was patient with me while I was making my decision. Great follow up too. He emailed me direclty a fe with. He walked me through all my options and was patient with me while I was making my decision. Great follow up too. He emailed me direclty a few days after my purchase to make sure I was happy. Highly recommend Bernardi and especially Michael. Love my new car! More
Seth and the staff were phenomenal. After a disappointing experience at another dealership, we met Seth at Bernardi Honda in Natick and helped us find exactly what we were looking for at an ama disappointing experience at another dealership, we met Seth at Bernardi Honda in Natick and helped us find exactly what we were looking for at an amazing price we could afford. They were patient, not pushy; they listened, we did not feel pressured or rushed in any way; and they did everything they could to accommodate our needs and make us feel comfortable. This is the fourth vehicle we have bought from Bernardi. Each time we check out other dealers first, but always end up returning to visit Seth. We could not be happier with our car and service from Bernardi Honda in Natick. We will be recommending them to our friends without hesitation. More
this is the 2nd time I have purchased a new car from this salesman, Josh, and I really appreciate his and the dealer's effort to make their customer service excellent. And it is. There is no pressure put on salesman, Josh, and I really appreciate his and the dealer's effort to make their customer service excellent. And it is. There is no pressure put on me to buy a car. And they really seem to appreciate the business. The people are all very nice, and the selection of cars on site is huge. I plan to come to this dealership again, and this salesman, to purchase my next car. More
Amanda ensures that all issues can be corrected in one visit. I recently had an oil change, inspection, and rear brakes replaced quickly in one morning for a very reasonable price, all while I was at work visit. I recently had an oil change, inspection, and rear brakes replaced quickly in one morning for a very reasonable price, all while I was at work. The shuttle to and from work is excellent and minimizes time spent out of work dealing with time consuming car issues. Chad Binette More