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Bernardi Honda of Natick
Natick, MA
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Totally unsatisfactory. My problems have not been resolved. The attitude was dismissive. The only person who seemed to give a xxxx was William, who drove me home when Lyf My problems have not been resolved. The attitude was dismissive. The only person who seemed to give a xxxx was William, who drove me home when Lyft lied and said they’d taken me home while I was sitting there waiting for them. The attitude was just as bad when I bought the car. Horrible experience, all the way around. And you people can’t manage to distinguish between my phone number and my husband’s. Repeatedly. Horrible dealership. More
Tech forgot twice to make state inspection as i requested. Was not done as a result. Repair person reinstalled brakes improperly and caused loud scraping sound as i drove out of dealership. Obvious requested. Was not done as a result. Repair person reinstalled brakes improperly and caused loud scraping sound as i drove out of dealership. Obviously not test driven. If i had not purchased the vehicle there, would find another repair setvice. More
Ryan was extremely professional and courteous- a great addition to the service staff! He explained the recommended services clearly and kept me updated through the visit. addition to the service staff! He explained the recommended services clearly and kept me updated through the visit. More