Bernardi Honda of Natick

Having had previous experiences at a couple of other dealerships in the area, we have no words to describe what a difference Mike, David and Sasha can make. Mike, the sales representative, is very kno dealerships in the area, we have no words to describe what a difference Mike, David and Sasha can make. Mike, the sales representative, is very knowledgeable, reliable, enthusiastic, hard working and willing to go above and beyond his duties in order to make a client happy. He delivers on his promises and will make sure you are entirely pleased and comfortable with the purchase. You will not feel pressured but rather engaged in the process of deciding what car would best work for you, taking into account your needs as well as your budget. Mike is not your typical car salesman but more like an advisor and we very much appreciated him for that. I ended up with an amazing car, better then I hoped for. David, the business manager, surely knows his numbers. He is helpful, efficient, knowledgeable and ready to work within your financial comfort zone. His first priority is making sure you leave the dealership with peace of mind that you got the best possible financial arrangement. He is truly patient and funny yet incredibly competent. Sasha will help you accessorize your car. She is also the one that makes sure you got what you need in your car without pushing anything you obviously have no use of. I was pleased with what I ended up adding to my car; from the remote starter to the cargo mat, I could not be happier with my choices. I loved that Sasha explained all options and helped me choose the essentials without going over my budget. This is by far one of the best experiences we have ever had in terms of car purchasing. I am glad our car search ended at Bernardi a year ago when we bought the first CRV. Today, for a second time Mike, Dave and Sasha reconfirmed our belief that there is only one dealership for us. Bernardi team, thank you for your integrity, dedication and hard work! More

Best experience I've had at a dealership in my life. Friendly, accomodating, patient and fun. I didn't feel like I was being hustled or pressured. Muhammed is one of the nicest people I've ever met. Friendly, accomodating, patient and fun. I didn't feel like I was being hustled or pressured. Muhammed is one of the nicest people I've ever met. I would highly recommend Bernardi Honda to friends and family. More

Harvey is one of the friendliest, most responsive internet dealer consultants I've met. And I've met many over the course of visiting about 15 dealerships during my car search. John is by far the b internet dealer consultants I've met. And I've met many over the course of visiting about 15 dealerships during my car search. John is by far the best sales consultants I've worked with. At no time did he pressure me or make me feel rushed. He listened to my concerns and was very patient as I weighed my decision and tried out different vehicles. He is also just a very affable personality and very fun to talk with about fun stuff, other than buying a car. He does not fit the mold of a typical car salesman. He's the kind of guy you could have a beer with. He puts you at ease and politely asks for your business, but wants you to be completely satisfied with the deal. I bought my car somewhere else, but I should have bought it at Bernardi because it was John who should have truly earned my business. Don't listen to the negative reviews on here. The sales team at Bernardi are very friendly and respectful. I would recommend all my friends to go to Bernardi and specifically, to work with John. Even though I did not buy the car at Bernardi, I plan to take my car there for all my service and maintenance needs. I've heard they are tops in that department as well, and they have certainly earned that from me. More

My experience at Bernardi Honda in Natick was EXCELLENT!!!! John Dwyer was great to work with. He was attentive to my requests, and patient explaining everything to me. I would recommend Bernardi EXCELLENT!!!! John Dwyer was great to work with. He was attentive to my requests, and patient explaining everything to me. I would recommend Bernardi Honda to all my friends. If you're going to purchase/lease a car make sure you find John and you will see exactly what I mean. More

I was extremely impressed with the quality of service at Bernardi Honda this week when I went in to lease a new Honda Civic! I enjoyed my experience much more than I expected I would, and that is all beca Bernardi Honda this week when I went in to lease a new Honda Civic! I enjoyed my experience much more than I expected I would, and that is all because of the fantastic service of John Dwyer and David Rosendahl. They were friendly, efficient, and experienced, and most importantly - they listened to what I wanted in a car and did not give me the typical "run around" that I've experienced at their competitors' showrooms. I've been to other dealers this year and walked out after not being treated well, so when I came to Bernardi, I was apprehensive. But both employees were terrific, and they earned my business on a new car this week! More

The service that I received at Bernardi was beyond incredible. Buying a new car is extremely stressful but they made it a pleasant experience from start to finish. I was unsure of the car that I was o incredible. Buying a new car is extremely stressful but they made it a pleasant experience from start to finish. I was unsure of the car that I was originally going to buy and Jason found something much better and I couldn't be happier with my purchase. I will definitely go back for future purchases. More

I gave this dealer all 5 point score-because the customer service was excellent, my co-signer and I felt very welcomed. The staff was friendly. Mike and Dave were awesome, I recommend this dealer to everyone service was excellent, my co-signer and I felt very welcomed. The staff was friendly. Mike and Dave were awesome, I recommend this dealer to everyone. Keep up the good work guys. Gemelee DePas More

Upon entering this Honda dealership, I perceived an immediate sense of rapport with Muhammed Ali, my initial contact person. He quickly convinced me a) that he was not going to waste my time, b) that immediate sense of rapport with Muhammed Ali, my initial contact person. He quickly convinced me a) that he was not going to waste my time, b) that he was going to get me a good deal, and c) that he was a friendly, but competent salesperson. He then answered all of my questions, and we agreed on a sale, even though I was fully prepared to leave and come back another time or go to a different dealer. I was also impressed with David Rosendahl, the Business manager. Even though it was after closing time, he carefully explained the various service and financing options in an efficient, businesslike, yet friendly manner. Overall it was a very positive experience. I likely will go there first when I need another new vehicle. Also, I appreciated having an advance e-mail with introductory pricing information. The reasonable price quote convinced me that a trip to the dealership would be worthwhile. More

My experience at Bernardi was great! I enjoyed working with Mo, who was professional, courteous, patient, and thorough and never me feel pressured. Sasha in accessories was also very knowledgeable and with Mo, who was professional, courteous, patient, and thorough and never me feel pressured. Sasha in accessories was also very knowledgeable and nice to work with. Both were kind to my toddler son and everyone at the dealership was really friendly. They have a nice toy area for young children, which was a plus as we were there for a while. More

Went out of their way to answer questions and make it as easy as possible for me to lease a new Pilot. Even threw in the wiring harness for the trailer hitch at no cost to me. Excellent people to deal wit easy as possible for me to lease a new Pilot. Even threw in the wiring harness for the trailer hitch at no cost to me. Excellent people to deal with. Seth worked with me via email prior to my visit to plann the details of the lease. Mike was excellent in hadling the details of the paperwork and delivery. More