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Bernardi Honda of Natick

Natick, MA

4.5
1,655 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,655 reviews

December 02, 2010

Sadly I had to get rid of my jeep wrangler...but fortunately I found a used Audi A3 at Bernardi Honda and was helped by the best salesperson I have ever delt with. Michael Moushon was no pressure an More

by Dwar9739
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moushon
Dec 03, 2010 -

Bernardi Honda of Natick responded

Dwar9739 - Sorry to hear about your Jeep, it's always hard to get rid of a car. But I'm glad that Michael was able to help you into a replacement, and that you had such a great experience here. Thank you for taking the time to write this review and also for recommending both Bernardi and Michael to all your friends. I really appreciate that. Congratulations on your purchase and hopefully I'll see you next time! --Joel Richards, General Manager

December 02, 2010

They have all the necessry services needed for sale, lease, maintenace, parts, repair and education at one site. The salesman we dealt with, Mark A., was very thorough in covering all these services and More

by jjr317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark A
Dec 03, 2010 -

Bernardi Honda of Natick responded

jjr317 - Thanks for the great review. I'll pass along your sentiment to Mark. I'm glad you got the car you wanted, that's always a plus! Congratulations, and I'll see you next time. --Joel Richards, General Manager

November 30, 2010

Also worked with Sasha Durante the accessory consultant. Both were wonderful, made the process easy, were very friendly and helpful to getting us the deal we were hoping for. We would return to Bernardi an More

by garciabunches
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ali
Nov 30, 2010 -

Bernardi Honda of Natick responded

garciabunches - Thanks for giving Mo, Sasha and us such a great review, and don't worry about the time frame. Even if it had been a whole year since your purchase, we would still value your opinion. Congratulations on your purchase and thank you for your business. I hope to see you in the future! --Joel Richards, General Manager

November 29, 2010

This was my best experience in purchasing a new vehicle. Jonathan McGilvray and Eric Sussman were very professional in their dealings. Eric was particularly helpful in giving me an overview of the new vehic More

by wright14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sussman / Jonathan McGilvary
Nov 29, 2010 -

Bernardi Honda of Natick responded

wright14 - I will certainly pass on to Eric and Jonathan that this was your best purchasing experience so far, they will be happy to hear that! We appreciate your business, and also the time you took to review us here. Congratulations on your new vehicle. I look forward to seeing you next time. --Joel Richards, General Manager

November 26, 2010

I was impressed with the candor of everyone I dealt with during the process of buying a new car. The sales representative, Mr. Ali, was especially attentive, patient, and informative. Based on prior negat More

by floydmcmanus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark AuBuchon (Sales Rep.), Muhammad Ali ( Senior Sales Rep.), Seth Marshall ( Senior Sales Manager), Sasha Dunante (Accessory Consultant)
Nov 29, 2010 -

Bernardi Honda of Natick responded

floydmcmanus - I'm sorry to hear about your previous negative experiences with other dealers, but on the other hand, I'm glad to hear that we surpassed your expectations and that Muhummed was able to show you a good time and get you into the vehicle you wanted. Thank you for taking the time to give us this very positive review. I look forward to seeing you in the future! --Joel Richards, General Manager

November 18, 2010

It was a great experience buying a car from this dealership. The salesman Michael Moushon was very knowledgeable and helpful. He really made the whole buying process painless. He worked hard to get More

by agupta_25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moushon
Nov 22, 2010 -

Bernardi Honda of Natick responded

agupta_25 - It's great to hear that your experience was so positive and that the whole buying process was made painless with Michael's help. I'll certainly pass that along. Thank you for taking the time to give Bernardi this perfect review, and for recommending us to your friends. Congratulations on your purchase - see you next time! --Joel Richards, General Manager

November 16, 2010

Doing research first on the Internet With Bernardi seemes pleasant and helpful UNTIL I actually went to the showroom where none of what I was told and promised happened. The car I wanted was not on the lot More

by railroad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
STAFF @ MAIN DESK
Dec 02, 2010 -

Bernardi Honda of Natick responded

Railroad - Our on-line internet sales quotes do not include destination charges. There is a statement on every quote sent out that this fee is additional as well as sales tax, license fees, etc. All Honda dealers pay the same price for vehicles. I don’t believe your statement that you saved “thousands of dollars” for the same year, make and model. Bernardi Honda doesn’t miss out on very many deals because of money. I’m sorry that we were not able to help you with your purchase. – Joel Richards, General Manager.

November 15, 2010

This is the second car I have leased from Mohammad. I would definitely recommend this dealership to others. It came down between a Pilot and CRV. I made them give me financing and leasing information ove More

by jaredperrine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Ali
Nov 15, 2010 -

Bernardi Honda of Natick responded

jaredperrine - Thank you for returning to us for your second lease, I'm sure Muhammad appreciates your loyalty. Also, thank you for reviewing us and giving us such a great score. I really appreciate that. Congratulations on your new lease. I'm happy that you got the best price here. See you next time! --Joel Richards, General Manager

November 10, 2010

I have been a long-time Bernardi Honda customer, and have always had a positive experience with my new car buying as well as with the service department. My salesman, Denis Swift, was very knowledgeable and More

by jancrv2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Swift
Nov 15, 2010 -

Bernardi Honda of Natick responded

jancrv2011 - Thanks for being such a loyal customer! I'm glad your experiences are always so positive, and also that Denis was able to work with you to make this experience a positive one as well. Thank you for taking the time to give him a great review. See you next time and congratulations on your new CR-V! --Joel Richards, General Manager

November 06, 2010

My overall experience was Excellent. Jamal and Scott made the difference. I would definately buy another vehicle from this dealership. I would also refer this dealership to anyone. The facility was clean, or More

by lmpanetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal and Scott
Nov 15, 2010 -

Bernardi Honda of Natick responded

lmpanetta@msn.com - It's good to hear that your experience was excellent. Thank you for recommending us to all your friends, I really appreciate that and I'm sure that Jamal, Scott and Sasha do as well. Also, thank you for taking the time to review us here - every good review really makes a difference. Congratulations on your new car! Hopefully we'll see you next time! --Joel Richards, General Manager

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