Bernardi Honda of Natick

Peter Nannery was fantastic to work with and really tried to fix-up the vehicle for me even after we had agreed on the deal. I got a great car at a decent price and although the touch-up job could have been to fix-up the vehicle for me even after we had agreed on the deal. I got a great car at a decent price and although the touch-up job could have been better,but at the price I got the car I have no complaints. Great, friendly guy and you should ask for him if you are planning on visiting this dealership. More

As we walked in the door, we were met with friendly smiles and yet were not tackled by a salesman. After explaining what we were looking for, we were shown what they had available while not pushing us smiles and yet were not tackled by a salesman. After explaining what we were looking for, we were shown what they had available while not pushing us to something we didnt want. Finding the perfect car quickly, the process from test drive to driving the car home was a very pleasant experience. Our salesman, Peter, was tuned in to what we needed and George in finance made things extremly easy. The GSM, Seth, was involved as well making us feel as though we were the only people in the showroom on a busy Saturday afternoon. More

My husband and I ended up meeting with Amir at Bernardi twice over the course of five days or so, which included a few phone calls as well. At every step, he was helpful, open, and honest. We never felt twice over the course of five days or so, which included a few phone calls as well. At every step, he was helpful, open, and honest. We never felt pressured or manipulated, even in the hairier moments of negotiating a price for our trade-in. We are not really "car" people, so the fact that the process ended up feeling simple and straightforward was a great relief. Bernardi claims to take customer service service and it is manifestly evident to us that they do! More

I was very impressed with the staff at Bernardi Natick , the Honda dealer.I have dealt with Bernardi Audi for 9 years and traded in this car for a Honda CRV.The staff was friendly and accommodated in all th the Honda dealer.I have dealt with Bernardi Audi for 9 years and traded in this car for a Honda CRV.The staff was friendly and accommodated in all the departments and especially the salesperson and accounting officer were very help full .They were efficient to process the sales and they followed up with assistence showing the features again by pickup. Mr Ali Muhammed the salesperson was well informed and was reassuring to be of future help to me again. Trudy Hackett(buyer) More

I ended up at Bernardi Honda based on its reputation. It had been awhile since I had purchased a new car. I was extremely pleased with the understanding exhibited by Denis Swift in helping me sort out what had been awhile since I had purchased a new car. I was extremely pleased with the understanding exhibited by Denis Swift in helping me sort out what I thought I wanted in a new car. He carefully explained the ins and outs of various features of the Honda CRV. It did not take me very long to make a decision. Thanks to Eric Yngve who also made the financing process a very good experience. At this time, I look forward to a long association with Bernardi. More

I went through terrible experiance when i bought the car at this dealership. When i first visited the showroom, Salesman was forcing me to book the vehicle on the same day and quoted me one price which i ca at this dealership. When i first visited the showroom, Salesman was forcing me to book the vehicle on the same day and quoted me one price which i can understand and will be the case in most of the dealership " make the deal today". But what happned after this was not acceptable. Next day i called up the Sales guy to confirm if the price i was quoted yesterday is still valid. He says yes. You can come over to the showroom. So i went with my co-signee there to make the deal. I had to take a co-signee because i am new in US have no credit history. After i went there , sales guy tells me that the price he told me over the phone just 1 hr back is not valid and was quoting $500 more than the original price he quoted and said that there was some mis communication over phone.We walked off the table. After couple days , he calls up reducing the price , we went there again and finalized on the price , gave the deposit amount.Submitted the credit application. Now the worst part comes here , now that they had the deposit. I had a cosignee with 720+ score. Finance guy Manny at thsi dealership for Honda Finance told me that his credit history is not good enough and i have to go on my own which will cost me 15-18% of interest . I could not believe this , but he told me some stories as to how just having a good score is not enough to get good interest, one would need better trade lines, more no of years with good history and so on. At that point i said fine,i will get another cosignee and this time my other co signee was really good, 13 years of good credit history , multiple trade lines , owns multiple cars and houses in US. Even after taking him and submitting new credit application. He just sits over it does nothing. I called him atleast 5-6 times a day for 2 days , evrytime he says it will take another hour for him to know the status of credit application. I realized that it was a total lie, when me and my co-signee decided to visit the dealership. When we went there , he first said that even with new co-signee i would get interest in teens so its better that i take up this on my own at 15-18%. We told him to get lost and said we will take back our finance application and get it financed from somewhere else at better rate. He said then car price would change blah blah, We said how can car price change if we do not finance it from you. I could have bought it all cash . After lot of argument He then told us to come to his office and started entering information on system , within couple of min , he came up with interest rate of 5%. i said fine for it. But i realized that he didnt even bother to enter the co-signee info before we came in and was just lying. After the finance contract got signed at 5% , rest of the things were k till vehicle delivery. It was teriible experiance and would suggest be cautious when dealing with these liars. More

Bought the car Tuesday night, they had it ready for me on Thursday and took care of inspection and registration. They were extremely fast and tried their best to make sure I got on the road asap. Very polite Thursday and took care of inspection and registration. They were extremely fast and tried their best to make sure I got on the road asap. Very polite and competent staff. As a woman, I always felt that I was taken for serious. Recommended! More

Michelle made this car buying experience the best one I have ever had. Every time I went to the dealership she was ready for me and anyone I had to meet with was ready to do so. I was very specific about have ever had. Every time I went to the dealership she was ready for me and anyone I had to meet with was ready to do so. I was very specific about what I wanted, and Michelle located the car and had it in my possession within 5 days. It truly was a great experience at Bernardi Honda because of Michelle. I will definitely recommend Bernardi to friends/family and if I decide to stay with Honda for my next car...then I will be back :) More

Best experience I have ever had buying a new car. The entire dealership should be commended, from the receptionist to the finance rep, and last but definitely not least my salesman Mark. Mark is extreme entire dealership should be commended, from the receptionist to the finance rep, and last but definitely not least my salesman Mark. Mark is extremely professional and thorough. All the details were attended to by Mark from the time I walked in the door "just looking" until the very end of the process. I would definitely refer anyone to Mark and Bernardi Honda if they are in the market for a car, I couldn't be happier. More

I just traded in my old Honda Accord and leased a new Honda Insight sedan (great car). "Mo" was terrific to work with - even being so friendly and entertaining for my 9 year-old that my son managed to en Honda Insight sedan (great car). "Mo" was terrific to work with - even being so friendly and entertaining for my 9 year-old that my son managed to enjoy hanging out with me at the dealership for several hours (a remarkable feat). Mo was friendly, knowledgeable, and very customer service minded. Moreover, he got me a very fair price for my trade-in, making the deal possible for me. I've had my old Honda serviced at Bernardi for several years, but this is the first car I've gotten from them. I'd recommend them for service, as well. More