Bernardi Honda of Natick

Mike Moushon was my salesperson and was extremely accomodating. Even when I thought I had lost some items he scoured the dealership for me. He was very knowledgable and helpful accomodating. Even when I thought I had lost some items he scoured the dealership for me. He was very knowledgable and helpful More

I have narrowed my list to three manufacturers and four models. I drove a Crosstour and a Venza at another dealer and was not impressed with the dealer. I Googled Toyota and found Bernardi Honda close by. models. I drove a Crosstour and a Venza at another dealer and was not impressed with the dealer. I Googled Toyota and found Bernardi Honda close by. Do not be concerned if you look at the satellite image or street view, the dealership does not show up! I was greeted by the sales manager who introduced me to Derrell. He asked me what I wanted to see to day and I told him I had driven a Crosstour and had hoped to make sure it was not the dealership and but the car I was eliminating from my list. He said he thought he could put it up the top of my list and we agreed to find out. From the opining bell I realized that Derrell is not your average car salesman, but you be the judge! We went for a test ride, even though I had admitted driving the previously driving the car. He then went over the car top to bottom, and end to end. We then looked over my "trade" and sat down to review numbers. The reason for the 'OK" price rating above is that I did not haggle much just yet. If I decide on this car we will sit down and and work it out. He DID NOT ask over and over and over "what do I have to do to get you....."! instead Derrell asked ware I was going next and I told him I was going around the corner to the Toyota dealership to check out the Venza. He said "I'm not worried about that can you wait for a minute or two?" and then magically produced a used Venza and asked if I wanted to take it for a ride. Upon our return we parked it next to the Crosstour and did a side by side! He did not bat an eye when I told him I was going on vacation next week and will not make a decision until I get back, instead, Derrell wished me a happy vacation and offered to research other color / model combinations than were on the lot! I have tried to exercise restrain with exclamation marks here but it is beyond me. I cannot speak to the rest of the dealership for I have not dealt with them but all I saw was smiles on customers and sales people. If I by a Crosstour I will by it here and hopefully I will remember to append this review. j.r. More

After an initial bad experience with an unprepared salesperson, the dealership recommended I deal with the New Car Sales Manager and a Senior Salesperson. Both Manager and Salesperson answered all my salesperson, the dealership recommended I deal with the New Car Sales Manager and a Senior Salesperson. Both Manager and Salesperson answered all my questions, explained all incentives and options, and were very flexible on terms. Every person I meet was friendly and helpful. It was an enjoyable experience. More

I could not have been happier with the service I received! The people were friendly, the service was done promptly and was very inexpensive! I will not use any other dealer in my area. received! The people were friendly, the service was done promptly and was very inexpensive! I will not use any other dealer in my area. More

I came in to test drive a used Jeep and from the second I walked in the door Muhammad made me and my fiance feel like we were his only priority. He was very friendly and outgoing and I trusted him from the b walked in the door Muhammad made me and my fiance feel like we were his only priority. He was very friendly and outgoing and I trusted him from the beginning. He was very honest and up front with me so I knew he wasn't just trying to make the sale. He did what it took to get the deal done and get me in the car I wanted. Even though I purchased a Jeep at a Honda dealership he treated me like I was buying a brand new Honda. Needless to say I purchased the Jeep and can not wait to pick it up next week! I also worked with Manny Rodrigues who helped me find a payment plan that works for my budget. He was able to get me to the payments I was comfortable at which is very important to me. Both Muhammad and Manny made purchasing a car with Bernardi Honda the best possible experience. I have been to other dealerships and no of them were as attentive as the entire staff at Bernardi Honda. I would definitely reccommend this dealership to my friends and family. More

My experience here was so great! Mohammed Ali was so good to me and really made sure that I was happy! You can tell he really cares about his customers. Mo was friendly, knowledgeable, and very customer serv to me and really made sure that I was happy! You can tell he really cares about his customers. Mo was friendly, knowledgeable, and very customer service minded. I would recommend anyone looking for a car go to Bernardi Honda! Mohammed walked me through the whole process and made sure that business manager Manny was just as helpful as he was! The entire process was phenomenal! I would definitely recommend Bernardi Natick! I am enjoying my Pilot thanks to Mo and Manny!! More

Since the minute I walked into the Dealership, I was greeted by Muhammad. He was extremely friendly to myself, and family. Muhammad was helpful, outgoing throughout the extent of my purchase. He reporte greeted by Muhammad. He was extremely friendly to myself, and family. Muhammad was helpful, outgoing throughout the extent of my purchase. He reported working for the company for 21 years, and it was so visible, his knowledge along with enjoying what he does. He was able to answer all the questions I had in regards to the purchase, and made me feel a lot more comfortable. He is no typical sales man, and goes above and beyond for his customers. In the past, I had not had good experiences at other dealerships such as Toyota and Nissan. They did not offer the customer service I recieved at Honda, therefore my chances of returning are slim to none. Thanks to Muhammad, my experience at the Dealership was exceptional. Business Manager Manny was also very pleasant. I would not hesitate to return or refer customers to this Bernandi Honda. They have amazing service. And will ensure that they ask for Muhammad Ali :) More

The staff at Bernardi made purchasing my vehicle such an easy experience. Everyone was so helpful from Harvey in Internet sales to mike the salesman.They answered all of my questions and I even received a c easy experience. Everyone was so helpful from Harvey in Internet sales to mike the salesman.They answered all of my questions and I even received a call from Mike a week after driving my car home, just asking if I had any questions about the vehicle.I left knowing that I got a great deal and even though I just purchased my car I already know my next purchase will be with Bernardi More

I had a terrible time at Honda Village in Newton, MA. I was considering not buying a Honda anymore, when a friend recommended Bernardi Honda in Natick, specifically the salesman she worked with before, Muh was considering not buying a Honda anymore, when a friend recommended Bernardi Honda in Natick, specifically the salesman she worked with before, Muhammed. My time at Bernardi Honda was perfect, they helped me work through my credit issues and gave me a great price on a great car, and were extremely helpful throughout the process. I could not recommend them enough, my Bernardi experience was amazing. More

Great experience! Usually dread buying a vehicle, however this time was great. No hassels, very easy going. Everything that I was told was true and evrything was right on time. This is my second purchase fro this time was great. No hassels, very easy going. Everything that I was told was true and evrything was right on time. This is my second purchase from here within three years. Would recommend highly. Great people to work with including the finance dept. More