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Bernardi Honda of Natick

Natick, MA

4.5
1,654 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,654 reviews

July 30, 2011

After an initial bad experience with an unprepared salesperson, the dealership recommended I deal with the New Car Sales Manager and a Senior Salesperson. Both Manager and Salesperson answered all my More

by adndorr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4
Aug 02, 2011 -

Bernardi Honda of Natick responded

adndorr - I'm sorry that your sales experience started out on a bad note, but I'm glad to hear we were able to rectify the situation and end on a good one. We appreciate your business, your willingness to recommend us to others, and that you took the time to write this review. Congratulations on your purchase! See you next time. --Elizabeth Kalmansson, Customer Relations Manager

July 27, 2011

I could not have been happier with the service I received! The people were friendly, the service was done promptly and was very inexpensive! I will not use any other dealer in my area. More

by JillEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Aug 02, 2011 -

Bernardi Honda of Natick responded

JillEB - I'm glad to hear it! Thank you for letting us know about your experience. We'll see you next time. --Elizabeth Kalmansson, Customer Relations Manager

July 24, 2011

I came in to test drive a used Jeep and from the second I walked in the door Muhammad made me and my fiance feel like we were his only priority. He was very friendly and outgoing and I trusted him from the b More

by Jackie722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Ali and Manny Rodrigues
Aug 02, 2011 -

Bernardi Honda of Natick responded

Jackie722 - First of all, thank you for taking some time out of your day to write this excellent review. We all very much appreciate that. Second, congratulations on your new Jeep! I'm glad you, Muhammed and Manny were able to reach a deal that met all your specifications and was still a nice smooth experience. Thank you for recommending us to your friends. Thank you for your business, we hope to see you in the future. --Elizabeth Kalmansson, Customer Relations Manager

July 23, 2011

My experience here was so great! Mohammed Ali was so good to me and really made sure that I was happy! You can tell he really cares about his customers. Mo was friendly, knowledgeable, and very customer serv More

by TamSilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ali and Manny R.
Jul 28, 2011 -

Bernardi Honda of Natick responded

TamSilva - I'm happy to hear that you had such a great experience here with both Mohammed and Manny. Thank you for taking a few minutes out of your day to let us know. We appreciate your feedback and of course, your business. Congratulations your new Pilot! We'll see you next time. --Elizabeth Kalmansson, Customer Relations Manager

July 19, 2011

Since the minute I walked into the Dealership, I was greeted by Muhammad. He was extremely friendly to myself, and family. Muhammad was helpful, outgoing throughout the extent of my purchase. He reporte More

by MariMunoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Ali
Jul 20, 2011 -

Bernardi Honda of Natick responded

MariMunoz - As always, I'm sorry to hear of bad experiences at other dealerships, but glad that we could turn that around for you here at Bernardi Honda. You are correct about Muhommed - he has been here for a very long time and he is one of our best salespeople. I'm glad you had a good experience with him. Thank you for recommending us and also for this review. I hope to see you in the future. Congratulations on your purchase! --Elizabeth Kalmansson, Customer Relations Manager

July 18, 2011

The staff at Bernardi made purchasing my vehicle such an easy experience. Everyone was so helpful from Harvey in Internet sales to mike the salesman.They answered all of my questions and I even received a c More

by rina41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike moushon
Jul 20, 2011 -

Bernardi Honda of Natick responded

rina41 - I am pleased to hear that you had an easy purchase experience with both Harvey and Mike. It's also great to hear that you will be returning! Thank you for taking a few minutes out of your day to review us here. All of us here at Bernardi sincerely appreciate that. Congratulations on your purchase. We look forward to seeing you next time! --Elizabeth Kalmansson, Customer Relations Manager

July 18, 2011

I had a terrible time at Honda Village in Newton, MA. I was considering not buying a Honda anymore, when a friend recommended Bernardi Honda in Natick, specifically the salesman she worked with before, Muh More

by goldielax25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammed Ali (Salesman), Manny (Business Manager)
Jul 20, 2011 -

Bernardi Honda of Natick responded

goldielax25 - I am sorry to hear that you did not have a good experience at another Honda store, but I'm glad that you didn't give up on the brand entirely and that we were able to an amazing experience! Thank you for recommending us, and also for reviewing us here. Congratulations on your purchase. I hope to see you in the future. --Elizabeth Kalmansson, Customer Relations Manager

July 13, 2011

Great experience! Usually dread buying a vehicle, however this time was great. No hassels, very easy going. Everything that I was told was true and evrything was right on time. This is my second purchase fro More

by kmsully27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Matt
Jul 20, 2011 -

Bernardi Honda of Natick responded

kmsully27 - I'm sorry that you usually dread buying a vehicle, but I am happy to see that your experience here has changed that! Thank you for returning to do business with us, and also for this review. I appreciate that, and hope to see you next time you're in the market. Congratulations on your purchase! --Elizabeth Kalmansson, Customer Relations Manager

July 10, 2011

Amir demonstrated knowledge, patience and professionalism in his interactions with me, my son & husband. All questions were answered in a clear, informative and friendly manner. More

by cakritz13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir
Jul 20, 2011 -

Bernardi Honda of Natick responded

cakritz13 - I'm glad to hear that you and your family found Amir to be professional and helpful. Thank you for reviewing him and our dealership, and for recommending us to others. Congratulations on your purchase! --Elizabeth Kalmansson, Customer Relations Manager

July 08, 2011

Excellent, best car buying experience ever! Abe Mansour Excellent, best car buying experience ever! Abe Mansour was the Sales Person that helped me and he was WONDERFUL - best Sales Person I have ever dea More

by SharonFitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Mansour
Jul 20, 2011 -

Bernardi Honda of Natick responded

SharonFitzgerald - I am happy to hear that you had a pressure-free experience here with the help of Abe and the rest of the Bernardi Team. I will be sure to pass your praise along to him. Thank you for taking the time to review us. Also, thank you for your enthusiasm in recommending us to others! Congratulations on your purchase, and we hope to see you next time. --Elizabeth Kalmansson, Customer Relations Manager

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