
Bernardi Honda of Natick
Natick, MA
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Just picked up my third car (new Accord) purchased from Bernardi.Could'nt be happier.From the time I walked in til I picked up my new car everyone was courteous and professional.I got a great price and eve Bernardi.Could'nt be happier.From the time I walked in til I picked up my new car everyone was courteous and professional.I got a great price and even better financing through American Honda.Thanks to Denis,Seth and Greg for their hard work and professional treatment. Brian H. More
Let me beginning by saying that after a few visit to other dealerships I noticed a trend that did not seem true at Bernardi's; 1- The younger you are, the least important you are to the sales people other dealerships I noticed a trend that did not seem true at Bernardi's; 1- The younger you are, the least important you are to the sales people (young = no money apparently) 2- As soon as you switch from new to used, the sales people also switch attitude (lower commissions on used cars) This was my third dealership that I went into to check out cars and I came in to look at a used 2011 Accord coupe that they had advertised online. One thing I noticed right off the bat is that as soon as I walked in there was someone to talk to. I got stuck with this Matt guy who unfortunately was very knowledgeable, helpful and overall not your pushy annoying car sales man that only looks at what his commission will be. Test drove the car and absolutely loved it, got all my questions answered and decided to go ahead and purchase the car. IMO got a really good deal on the car. I did however noticed that the car was missing floor mats and just now I contacted Matt (he gave me his cell number) and he will be getting me some. This guy really takes care of his customers and takes his time to make sure he gets you in the right car. Highly recommend Matt and this dealership overall. More
Our family needed a fast replacement to our previous van . We came to Bernardi , and really we happy about the selection. We met Eric , he guided us through the sale , and it was fun actually . We drove 3 d . We came to Bernardi , and really we happy about the selection. We met Eric , he guided us through the sale , and it was fun actually . We drove 3 different Odysses's and we actually bought the last one we drove. I am thankful that my salesperson was more interested in my life and what I was doing with it , than whether I was buying that day or not. I actually asked him if I could buy it , and they let the kids and I take it that day . Do yourself a favor and give them a try , before you buy .. And you will probably feel like me .Thanks Eric again for your help. More
They were very thorough when showing me their car selection and explaining the differences between certain models. They offered me an affordable deal on a lease right from the start and everything fr selection and explaining the differences between certain models. They offered me an affordable deal on a lease right from the start and everything from there went very smoothly in terms of getting my car. More
I am actually quite satisfied with the sales and service department of Bernardi. They have friendly and efficient workers overall. But the loan guys need to be more efficient and responsive. department of Bernardi. They have friendly and efficient workers overall. But the loan guys need to be more efficient and responsive. More
I am very disappointed & annoyed with the quality of service from Bernandi Honda Auto Repair Division of the Natick Branch. I am a loyal customer of Bernandi Honda Auto repair ever since I have purchase service from Bernandi Honda Auto Repair Division of the Natick Branch. I am a loyal customer of Bernandi Honda Auto repair ever since I have purchased my Car. I had always gone to them for any repairs to my car even though they were costly. I had my car diagnosed on March 28,2012 for the following items and propose me there final charges for the check engine light, Intermediate Schedule maintenance along with clip that needs to be changed for the back seat. The customer service informed me that it will cost $1311.84. I received my car fixed on the same day after the proposed repairs at 13:30pm & paying the cost of $1311.84. The very next day the check engine light showed up. I informed the customer service department & they stated that they can a check up only on April 4, 2012. Consumers and readers please take a judgment on their ... with the quality of service from Bernandi Honda Auto Repair Division of the Natick Branch. I am a loyal customer of Bernandi Honda Auto repair ever since I have purchased my Car. I had always gone to them for any repairs to my car even though they were costly. I had my car diagnosed on March 28,2012 for the following items and propose me there final charges for the check engine light, Intermediate Schedule maintenance along with clip that needs to be changed for the back seat. The customer service informed me that it will cost $1311.84. I received my car fixed on the same day after the proposed repairs at 13:30pm & paying the cost of $1311.84. The very next day the check engine light showed up. I informed the customer service department & they stated that they can a check up only on April 4, 2012. Consumers and readers please take a judgment on their quality. Please note that they have received a customer service award for 2011 & they are BBB Accredited. I will comment further on this after I get my service checked on April 4, 2012. In short, I am annoyed & very disappointed & regret being loyal to BERNANDI HONDA –Auto Repair Service Division of NATICK. Show less More
I went into the dealership last week and I was a little nervous about buying a new car. Well let me tell you, Mr. Eric Yngve eased all my nerves about making such a big purchase, He's a true professional. nervous about buying a new car. Well let me tell you, Mr. Eric Yngve eased all my nerves about making such a big purchase, He's a true professional. He listen to me very carefully and made me feel so comfortable about making the right car choice for me. Both the dealership and Eric were a pleasure to do business with. I truly feel like I left there and made a new friend, I would highly recommend buying a car from Bernadi, but most of all Eric. Thank you so much, I LOVE my new Pilot! More
After visiting multiple dealerships, I have founf my new home! Eric Yngve of Bernardi Honda gave me an excellent experience going over my end lease options, Eric made me feel right at home and was a pleasur home! Eric Yngve of Bernardi Honda gave me an excellent experience going over my end lease options, Eric made me feel right at home and was a pleasure to deal with. I would recomend him to anyone interested in a new or used car! Thanks again Eric More
My husband and I went looking for a "new" used car and had trouble at other dealerships. So when we walked into Bernardi we weren't expecting much. Thankfully Eric changed our minds about that! car and had trouble at other dealerships. So when we walked into Bernardi we weren't expecting much. Thankfully Eric changed our minds about that! He really listened to what we wanted and was truly helpful. He cared that we drive away happy, not about making a sale. We drove away with a certified Honda Accord and couldn't be happier with our purchase, and with him. More
I never thought that I would end up driving to the South Shore to buy a used car with so many other dealers up where I live (Boxford). After doing tons of research and even more driving to check out cars, Shore to buy a used car with so many other dealers up where I live (Boxford). After doing tons of research and even more driving to check out cars, I founf myself really frustrated. I enbcountered the usual pitfalls of car buying such as lack of inventory, really bad salespeople, and horrible customer service. I saw a couple used Accords on the Bernardi website and called to get some more info. My salesperson, Eric Yngve, was very polite, patient, and knowledgeable. This was very refreshing compared to all of my other experiences. He told me about all of the used cars I asked about and to my surprise even called me back later that day to tall me about some cars that just came in that he thought I would like. I felt really comfortable with him so I decided to take a drive and check out Bernardi. Long story short, I bought a car from him. I got a way better rate on my financing than any other place and he was the first person to really explain what Honda Care was about and how beneficial it would be for my Certified Pre-Owned. My advice(especially if you live North of Boston) is to take the time and drive down to Bernardi and you might be surprised. I certainly was. Thanks again Eric. More