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Berman Subaru of Chicago

Chicago, IL

4.6
462 Reviews

4330 W Irving Park Rd

Chicago, IL

60641

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Showing 462 reviews

December 06, 2021

Salesmen couldn't care less about the customers!I see Salesmen couldn't care less about the customers! I see the car on a Friday and have to get a loan through my bank. After the weekend I made plans to More

by clayton5cash
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Szontagh
Dec 08, 2021 -

Berman Subaru of Chicago responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to our Sales Manager, Jeff Holmquist, at Jholmquist@berman.com when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. Take care!

October 21, 2021

I went to pick up the vehicle I purchased after being notified by my dealer (Cindy) that they received the bank funds. She wasn't going to be there for the vehicle pickup however she assured me manageme More

by patcoop68@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cindy Sims
Oct 22, 2021 -

Berman Subaru of Chicago responded

Hi, we're extremely disappointed to hear that you left Berman Subaru of Chicago unsatisfied. Please reach out to our Sales Manager, Jeff Holmquist, at Jholmquist@berman.com and we will work with you personally in rectifying the issues you experienced. We hope to hear from you.

October 02, 2021

Lee was the best-ask for him. He worked with me to get the car I wanted in the grips of this pandemic, which isn’t easy. He was always super friendly and welcoming and I never felt pressure to buy a car. More

by Katrina
Recommend Dealer
Yes
Employees Worked With
Lee Golden
Nov 10, 2021 -

Berman Subaru of Chicago responded

Thank you for your review and your business. We appreciate you taking the time to leave a review. We hope to service you again soon!

Nov 11, 2021 -

Berman Subaru of Chicago responded

Thank you for your recommendation. We appreciate your business! Safe travels.

September 26, 2021

Lee took time with us to see all of our options. We left very satisfied and excited to be in our new car! More

by jeff.kane.witzig
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Golden
Sep 27, 2021 -

Berman Subaru of Chicago responded

Hi, we're happy you found our staff to be so supportive during your experience here at Berman Subaru of Chicago. We hope you continue to choose us for all your automotive needs! Take care!

August 28, 2021

Lee was fantastic to work with. He made the process effortless! Thank you for everything and so happy with the purchase. More

by romanosiena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio in Finance , Lee Golden
Sep 02, 2021 -

Berman Subaru of Chicago responded

Hi, we're happy you found our staff to be so supportive during your experience here at Berman Subaru of Chicago. We hope to be of service to you again! Take care!

August 25, 2021

I could not be happier with my new car or service I received at Berman Subaru. The on line process was so easy and Lee Golden was responsive and professional through out. I would highly recommend Lee More

by Chicago Nani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Golden
Aug 28, 2021 -

Berman Subaru of Chicago responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

August 18, 2021

Lee was fantastic. Super pro, patient and knowledgeable. No runaround or fluff, all business in the best way possible. Happy to have Berman in the city. More

by newtroncole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Golden
Aug 19, 2021 -

Berman Subaru of Chicago responded

Thank you for your review. We appreciate your business. We hope to service you again!

Aug 24, 2021 -

Berman Subaru of Chicago responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 18, 2021

Lee was extremely knowledgable and patient throughout the Subaru car buying experience. He was able to answer all of our questions and make us extremely comfortable with our purchase. More

by tedhunting1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Golden
Aug 19, 2021 -

Berman Subaru of Chicago responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 17, 2021

Our car buying experience at Berman Subaru of Chicago was super easy and straightforward! Lee was awesome to work with and we are extremely happy with our new Subaru. More

by kohlerc1217
Recommend Dealer
Yes
Employees Worked With
Lee Golden
Aug 19, 2021 -

Berman Subaru of Chicago responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

August 16, 2021

Lee made the whole car-buying process so much more pleasant. He listened to what my partner and I were looking for, provided quite a few options and was extremely patient with us when we wanted to tes More

by nora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Golden
Aug 18, 2021 -

Berman Subaru of Chicago responded

Hi Nora, thank you for your kind review; we are happy to pass along your comments to Lee here at Berman Subaru of Chicago! Thank you so much for choosing Berman Subaru of Chicago as your first choice for service!

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