Berman Subaru of Chicago

Great Salesman I worked with, Terrible Manager I worked with I was to purchase a Subaru Ascent. The car salesman I was working with was great, however when negotiating he had to get approval from his manager. Th I was to purchase a Subaru Ascent. The car salesman I was working with was great, however when negotiating he had to get approval from his manager. The manager I had to deal with was Dan D'Andrea… Here's my issue with Dan. I was already paying above the average for the car, and this manager would not budge. -So I came up half way to his figure, and he still wouldn't budge. -So I came up again to within $100 of his figure and he still wouldn't budge. Now what's $100 to a company for a car that's $45,000? Nothing! But this manager just didn't want to let me win a thing. -So I came up to within $25 of his price (just below his offer, so I can feel like I've won something)! He rejected! So I ask now, what's $25 to a company for a car that's $45,000? Nothing!! Why would he not budge $25?? I walked out. I felt bad for the salesman that the manager he had to work with at the time would let him lose a sale over $25; but I had to walk away based on principle. Later, the salesmans' colleagues talked the manager into agreeing to my offer of $25 less, so as not to lose the deal over silly non-sense. So based on this experience, would I recommend Berman Subaru? Of course not! Who would want that kind of experience? More

Overall a Great Experience I had a very positive experience at this dealership. I am not a car person, but my salesman, Bart, made me feel comfortable buying my car. They were s I had a very positive experience at this dealership. I am not a car person, but my salesman, Bart, made me feel comfortable buying my car. They were short staffed the day we made our appointment so we didn’t end up leaving until after 10pm, but Bart consistently checked up on us and offered many amenities for us. The lot to do the test drive in was terribly cramped beyond capacity and you felt like you were going to hit a car on the turns. The only downside about our purchase was that Bart never mentioned that we could extent the bumper to bumper warranty and I did not find out until I met with the finance department; I was pushed towards purchasing Subaru’s additinal protective warranties instead of discussing my car’s extended warranty so I ended up paying more than I intended. Although, Bart and Luke from financing recognized my budget and gave me some discounts on some warranties, which helped greatly. All in all it was a good purchase and experience. More

Quick and Simple i was helped by a gentleman named Xavier Miller. He was helpful by answering all my questions and getting my into a car i wanted at a reasonable price i was helped by a gentleman named Xavier Miller. He was helpful by answering all my questions and getting my into a car i wanted at a reasonable price. He helped my set up my phone and waze for the Subaru and gave me tips while driving/using a Subaru! Would highly recommend! More

Knowledgeable and helpful Nik Fischer was awesome to work with! Very knowledgeable, not pushy, and responsive to our needs. He personally drove the car out to my workplace when Nik Fischer was awesome to work with! Very knowledgeable, not pushy, and responsive to our needs. He personally drove the car out to my workplace when it was ready. Bought a 2012 Subaru Impreza hatchback and am very happy with the car and experience. Looking forward to free car washes and other good service from Berman as a car owner. More

Buying a Forester Our sales person was patient, made sure all our questions were answered, was knowledgeable, and had everything ready for us when we came to buy. Our sales person was patient, made sure all our questions were answered, was knowledgeable, and had everything ready for us when we came to buy. More

The only place I will go now for subarus The best service I've ever dealt with in a dealership hands down. Super knowledgeable, friendly, and most importantly honest. Jared was able to answer The best service I've ever dealt with in a dealership hands down. Super knowledgeable, friendly, and most importantly honest. Jared was able to answer every question I had, and pointed me towards the perfect vehicle for my needs. More

Wonderful service experience She was very knowledgeable on the service of my Subaru wrx sti. Exceptional service. Would love to do business again with her. Thank you Jessica for t She was very knowledgeable on the service of my Subaru wrx sti. Exceptional service. Would love to do business again with her. Thank you Jessica for the wonderful service experience. More

Purchase of 2018 Subaru Outback Limited You wrote a review for Berman Subaru of Chicago 8 minutes ago 5.0 star rating 9/1/2018 I wanted to test drive a Su You wrote a review for Berman Subaru of Chicago 8 minutes ago 5.0 star rating 9/1/2018 I wanted to test drive a Subaru Outback to see how it handled on the road before I made my final decision. Joe Estafanous greeted me, was extremely professional and was very patient with all the questions I had. I ended up test driving a Subaru Outback Limited. What a beautiful car. The sales reps were extremely busy on the day I came in and Joe treated me like I was the only one in the store. I ended up buying the 2018 Subaru Outback Limited. Even after the sale of the car, Joe took time to explain all the bells and whistles and gadgets on the car and was in no rush to send me on my way. Thank you so much that meant a lot to me. I would highly recommend Joe Estafanous and his management team. If anyone wants a positive experience buying a car - Berman Subaru of Chicago is the place to go. Thanks so much Joe, you're the best. More

First Time Leaser Had a great experience with Xavier Miller, he was very knowledgeable on the Suburu Outback and extremely patient when dealing with myself and family ( Had a great experience with Xavier Miller, he was very knowledgeable on the Suburu Outback and extremely patient when dealing with myself and family (we brought two young children with). I would recommend anyone nervous about buying for the first time to give Berman Suburu a chance and they will take care of you. More