Berman Subaru of Chicago

Great deal, no hassles, friendly helpful staff When we arrived Lee greeted us and was helpful, friendly, put us a ease and helped us through the process.. There were no surprises or hassles. They l When we arrived Lee greeted us and was helpful, friendly, put us a ease and helped us through the process.. There were no surprises or hassles. They lived up to their haggle free promise. We drove into the city and it was worth the trip. I will definitely work with Berman again. More

Outstanding Drove for more than an hour to get to Berman. Would gladly drive further. Excellent deal,zero pressure to buy,and above all, Xavier was extremely grac Drove for more than an hour to get to Berman. Would gladly drive further. Excellent deal,zero pressure to buy,and above all, Xavier was extremely gracious and attentive to our needs. I will look no further for my next vehicle. More

Great dealership Great buying experience, Brandon helped with all of my issues. The car is excellent quality and I will definetly be back for quality service and matin Great buying experience, Brandon helped with all of my issues. The car is excellent quality and I will definetly be back for quality service and matinence. More

Couldn't Have Asked for a Better Experience! Berman Subaru really blew me away. From start to finish, everyone I dealt with was professional, courteous, and fair. Not only was their price the bes Berman Subaru really blew me away. From start to finish, everyone I dealt with was professional, courteous, and fair. Not only was their price the best among the dealerships I visited, they were also the most transparent about their pricing. I purchased the car through the Costco Auto program. Costco connected me to two Subaru dealerships in my area, Berman and one other. Within 15 minutes of asking Costco to connect me to the two dealerships, Berman Subaru sent me an email with full pricing info (including accessories the specific car would come with). Upon coming in to purchase the car, our salesperson Xavier and the new car sales manager Glenn were top notch. Professional, courteous and both Xavier and Glenn continued Berman's trend of transparency. The other dealership in the Costco program did not. In fact, the other dealership lived up to the old "sleazy car salesman" stereotype. They wouldn't email me a price. They wouldn't give me a price over the phone. They made me come in. Then, once I was in, they still were not forthcoming with the price as the Costco Auto program requires, and kept me at the dealership for much too long before finally giving me a price (nearly illegibly scribbled on a blank sheet of printer paper with a felt tip marker). I won't name this dealership - if you want a great car buying experience, just buy your Subaru from Berman. And, when there was an issue with my car, Berman excelled again. The general manager, Joe D'Andrea, reached out to me on his own to find out what was going on. From that moment forward, Joe was more hands on than I could have ever imagined a general manager would be. He was friendly, accessible, and always returned my calls promptly if unable to answer when I called. But, friendliness, accessibility and returned phone calls only go so far. In the end, its all about the resolution - and the way Joe resolved my issue made me a Berman customer for life. What could have been a nightmare scenario at another dealership was anything but when dealing with Joe and Berman. To say Joe and this dealership went above and beyond is an understatement. Knowing what I know now, I would have bought my Subaru from Berman even if their price was several thousand dollars more expensive than the competition (which it wasn't, their price was also the best) because I know that, in the event something went wrong, they would resolve it beyond satisfaction - and that is invaluable! Thanks to Joe D'Andrea and the whole Berman Subaru team! HIGHLY RECOMMENDED!!! More

Smooth and easy purchase! We went in curious about the Subaru Outback and Tina (Christina Szontagh) made our time at Berman really enjoyable. She showed us a few cars and asked We went in curious about the Subaru Outback and Tina (Christina Szontagh) made our time at Berman really enjoyable. She showed us a few cars and asked if we she could tell us more about the car. I wanted to know more, but I saw that question as a sign that Tina would not be pushy or aggressive with us. I know that I could've said "no" and she would've listened. She highlighted some of her favorite aspects about the Outback, all things that I wouldn't have asked about. She made the viewing really interesting and gave us a lot to consider. When we found the car that suited us best, she gave us a great deal and was really easy to work with. When I texted her my questions, she got back to me quickly. When it came time to decide on specifics about our purchase, warranties, etc, Tina was not pushy at all. She was very receptive to us and just made the whole process easy and smooth! Hopefully, we won't be in the market for a new car for a long while, but when we are, I'm looking forward to working with Tina again. Thanks for a great experience, Tina! More

Best experience EVER I have been a part of many car sales. Each and every one has been stressful and disappointing up until the end. This was NOT the case at Berman. Hands I have been a part of many car sales. Each and every one has been stressful and disappointing up until the end. This was NOT the case at Berman. Hands down- best experience purchasing a beautiful car that I’ve ever had from start to finish. Dan was funny and informative and cared about what I had to say and needed. The car I looked at and bought was pristine. This dealership cares about the cars they present- and therefore their customers. I will always bring my business here. They care about my business and their cars. More

Excellent My experience at Berman Subaru could not have been better. My salesperson Zaia was knowledgeable and respectful of my needs. His manager Joe made the My experience at Berman Subaru could not have been better. My salesperson Zaia was knowledgeable and respectful of my needs. His manager Joe made the process of purchasing my new Crosstrek painless. I would recommend Berman Subaru to everyone. Marcia N More

Hard to get ahold of This dealership was recommended by Costco but unfortunately proved to be very hard to communicate with and unable to provide the product I was looking This dealership was recommended by Costco but unfortunately proved to be very hard to communicate with and unable to provide the product I was looking for. More

Painless car buying Just purchased my second car from Berman’s. Definitely recommend the dealership as well as Gabriel Talpos. It was a hassle free and painless experienc Just purchased my second car from Berman’s. Definitely recommend the dealership as well as Gabriel Talpos. It was a hassle free and painless experience. More

SK's WRX I recently bought a 2019 used Subaru WRX premium and I worked with Bart in sales. Bart did a great job to make this deal go through without much h I recently bought a 2019 used Subaru WRX premium and I worked with Bart in sales. Bart did a great job to make this deal go through without much hassles. He worked with me on the numbers via text/call and made sure I received the necessary paper work to get the check from the financial institution. He did everything he promised and in the end he had a happy customer :) Thank you Bart! I also worked with Jake from finance and most of the stuff was done over one phone call. He went through a couple of extended warranty plans which I was not interested and he wasn't pushy at all which was surprising (because its a rarity) in a happy way. Berman's has great employees who are really professional, just explain about the products you have with clarity and let the customer make the decision which is what Bart and Jake did. I will definitely recommend Berman's Subaru to my Friends and Family. Thank you, SK More