Berman Subaru of Chicago
Chicago, IL
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My husband and I purchased a 2025 Subaru Forester from the Berman’s Subaru of Chicago dealership. We worked with Alex Nikolaev, a Product Specialist/Sales Representative. We were blown away by the profess the Berman’s Subaru of Chicago dealership. We worked with Alex Nikolaev, a Product Specialist/Sales Representative. We were blown away by the professionalism demonstrated throughout the process. Alex was knowledgeable, patient, funny, and gave us a great price. We strongly encourage you to visit Alex the next time you are looking to purchase a car. More
Their price transparency is not good. Also, they lied about the car's condition. The sales agent was a little disrespectful as well. I went there to purchase a used car. They said there w Also, they lied about the car's condition. The sales agent was a little disrespectful as well. I went there to purchase a used car. They said there was no body damage on the car. However, big and small scratches are all over the place: front, sideways, back, and even the trunk. One windshield wiper was broken. They raised the price we agreed on twice in different procedures, saying they "estimated" wrong and there was a "typo" in calculating taxes. But clearly, it was not a typo. After breaking down the "registration fees", easy math can tell that they added three more non-sense stuff. They did this right after I bought the insurance for the car. I felt so frauded and decided to leave, the sales agent made a gesture behind my back basically saying I was crazy. AVOID THIS DEALER. More
Very accommodating salesmen, Alex, completely done over the internet from 1700 miles away. Excellent help every step of the way and can't wait for transport delivery of car. the internet from 1700 miles away. Excellent help every step of the way and can't wait for transport delivery of car. More
Thank you for making buying my Subaru Outback 2024 a pleasant experience. Iustin Baciu was excellent and easy to work with. This is my second Outback bought in Berman Subaru, and consistently their se pleasant experience. Iustin Baciu was excellent and easy to work with. This is my second Outback bought in Berman Subaru, and consistently their service is excellent, this applies to their service department as well. Thank you!!!! More
Arun salesperson was great and good experience purchasing vehicle with him. Whole staff and finance very accommodating . Were not pushy or feel being rushed. Took time make sure everything was to my satisfa vehicle with him. Whole staff and finance very accommodating . Were not pushy or feel being rushed. Took time make sure everything was to my satisfaction. I purchased some accessories from parts department for my Subaru at Berman Subaru very helpful did not take long for it to come in. Pick it up nest day had sale on it also. Looking forward to doing business with this dealer. More
I dropped my car for battery problems. I was frustrated and anxious. Chuck has been kind to listen to my concerns and advocate for the best solutions. He took care of the matter professi I was frustrated and anxious. Chuck has been kind to listen to my concerns and advocate for the best solutions. He took care of the matter professionally and calmly. Highly recommended.. Thank you Chuck! More
Thank you for the excellent service at Berman Subaru! Dear Chuck, I want to express my sincere gratitude for the excellent service I received at Berman Subaru. The way you resolved the issues with Dear Chuck, I want to express my sincere gratitude for the excellent service I received at Berman Subaru. The way you resolved the issues with my car was exceptional, and I am very satisfied with the outcome. Your professionalism and attention to detail were evident from the moment I walked through the door. I felt cared for and well attended to throughout the entire repair process. I greatly appreciate the time and effort you dedicated to ensuring that my car was in perfect condition. Furthermore, I would like to highly recommend Berman Subaru to my friends and family in search of high-quality service and exceptional customer care. Your dedication and expertise are truly remarkable, and I am confident that anyone who visits Berman Subaru will be equally impressed as I am. Ask for Chuck! Thank you once again for all your hard work and for making my experience at Berman Subaru so positive! Thank you very much. Sincerely, Julio Mendia More