Berman Nissan of Chicago

Mitch Schy was professional and great to work with on phone and in person. I had been heavily researching cars and had driven several kinds. I finally decided I wanted a used subaru outback. I began s phone and in person. I had been heavily researching cars and had driven several kinds. I finally decided I wanted a used subaru outback. I began searching online and approximately one month ago I found the car that I wanted (color, features, year, mileage, price, etc.) and contacted the dealership. Mitch followed up and was able to help answer the many questions that I had regarding features of the car and previous service. We had several phone contacts--usually daily. Mitch would go look at the car in the lot or call the service department next door at Berman's Mid City Subaru where the car had all of its warranty/service work completed. As a result of working with Mitch, I made the decision to drive 4 hours to Chicago to look at and purchase the car I wanted. On the day we drove down (9/10/2011), Mitch had everything ready for test drive and to process my trade-in. Mitch and the other staff worked with me and we quickly negotiated to close the deal. The service department checked on a recall notice and fixed what was required. The financial person helped me obtain a better loan rate as well as a service agreement. All of the staff were courteous, helpful, and friendly. The car looked great inside and out and the detail staff made it look brand new. If I lived near Chicago, I would certainly be bringing my car there for all service. Mitch is GREAT and I definitely recommend Berman's. My 2008 Subaru Outback LL Bean Edition Station Wagon is Fantastic!!! More

The entire experience was great , it did take a little time but the outcome was terrific.Victor was very helpful in answering my questions and presenting factual data for my review. He took the time to id time but the outcome was terrific.Victor was very helpful in answering my questions and presenting factual data for my review. He took the time to identify what I was looking for and found a great match for me. More

I just took my Nissan Sentra in for a service, and had to work with Tracy there. It was awesome. She didn’t keep me waiting at all. The best thing was that, she kept on updating me on whats happening with my work with Tracy there. It was awesome. She didn’t keep me waiting at all. The best thing was that, she kept on updating me on whats happening with my car. It helped a lot. Finally, I was a bit nervous about the bill, and considering the quality and facilities, expected it to be on the higher side, but was pleasantly surprised. It was decent and on par. Mid City Nissan is highly recommended! More

I am very impressed with Mid City Nissan. My previous experiences at car dealerships were so negative that I assumed buying my new car would be stressful. Dalila and Mary made my experience today very po experiences at car dealerships were so negative that I assumed buying my new car would be stressful. Dalila and Mary made my experience today very positive as they were both professional, caring, and friendly. Dalila helped me get a great price on a new car and also gave me a good amount for my trade-in. She answered all the questions that I had. Mary went on the test drive with me and helped me through the process of buying the new car. She was easy going and sincere which are not typical characteristics for a car salesperson. I would recommend her highly for anyone who is interested in meeting with a salesperson regarding a Nissan. An hour and a half after I walked in the dealership I was driving home with my new car. Everyone there, including the finance person was fast and efficient. The finance person was also friendly and had a good demeanor. Overall, it was a good experience and I'm happy with the car I bought! More

Hi, My name is Ravi.I brought a brand new car in Hi, My name is Ravi.I brought a brand new car in Midcity Nissan.The customer service is good. The finance options is also good. Experiences with Mid Hi, My name is Ravi.I brought a brand new car in Midcity Nissan.The customer service is good. The finance options is also good. Experiences with Mid city Nissan is good. The sales rep Ariana Rios has taken care of me, she was good and provided all the information which i required. More

I visited Mid City recently and had a great experience. Everyone was extremely friendly and personable. The sales woman Mary, that helped me, made the pressure of car buying a pleasurable experience. Everyone was extremely friendly and personable. The sales woman Mary, that helped me, made the pressure of car buying a pleasurable experience. More

I WAS SEARCHING FOR A PRE-OWNED VEHICLE AND WHEN SOMEONE REFERRED ME TO MID CITY NISSAN I WAS TOLD TO ASK FOR ARIANA RIOS. I FOR ONE AM SO GLAD I DID. ARIANA MADE ME FEEL VERY COMFORTABLE AND HELP ME FIND T REFERRED ME TO MID CITY NISSAN I WAS TOLD TO ASK FOR ARIANA RIOS. I FOR ONE AM SO GLAD I DID. ARIANA MADE ME FEEL VERY COMFORTABLE AND HELP ME FIND THE ANSWERS TO ALL MY QUESTIONS. ARIANA DID NOT TALK DOWN TO ME OR MAKE ME FEEL UNCOMFORTABLE BECAUSE OF MY LACK OF KNOWLEDGE WHEN IT COMES TO VEHICLES. I WILL BE REFERRING ARIANA RIOS TO FAMILY AND FRIENDS WHO ARE LOOKING TO PURCHASE A VEHICLE. More

I bought a car from car outlet (first mistake) couple months ago because I got new job and needed a car ASAP. They told me I have a bad credit and I need to get something old, used etc. Long story short months ago because I got new job and needed a car ASAP. They told me I have a bad credit and I need to get something old, used etc. Long story short I ended up with 7 years old car and 450 a month car payment.Then the car broke down. I went to Mid City desperate and Adelita explained me the process after she checked my credit and told me it's not even bad. Two hours later I was driving home in a brand new Nissan Versa with no miles , low monthly payment and interest rate. Luke made that possible.Thank you Adelita and Luke I will come back in coouple years and will tell everyone about you guys. More

I came in their originally looking for a certain car I saw on the net and a new salesperson helped me out and he was absolutely great. I only live right down the street from the dealer and I am an old la saw on the net and a new salesperson helped me out and he was absolutely great. I only live right down the street from the dealer and I am an old lady on Social Security. I had an appointment set up with him the next day because I had other things to do. But I also wasn't able to make it it for my appointment either, but he was so gracious and seemed so concerned for me he actually gave me his direct cell phone # and told me I could call anytime. Well i was going to come back in and buy the car and and the dealer said he didn't work there anymore, so I called his cell phone and he told me a story and I cannot believe a dealership, let alone a company would get rid of such an asset. The short time I spent in the show room I felt like all the other salespeople were staring me down and I felt very uncomfortable. I just had to leave at that point. I don't know what it was, but when I walked into that dealership I felt an overwhelming negativity and I am happy that salesperson is no longer there because he doesn;t need to be around that negativity; that horrible energy eminating from the dealer. The dealer's days are numbered. That dealer should be run by a whole new staff. More

Simply put, this place didn't seem to want our money unless it was on their terms. They just didn't seem willing to work with us to get us the car, the financing or the price we wanted. It very much h unless it was on their terms. They just didn't seem willing to work with us to get us the car, the financing or the price we wanted. It very much had the feel of 'our way or the highway' with respect to how they handled business. In general, they acted more like we were doing us a favor rather than the other way around. However, the "internet" folks seemed better than the floor salesmen. More