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Berman Nissan of Chicago
Chicago, IL
961 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 961 reviews
August 19, 2013
Fist time experience couldn't have been better. I owe a 2012 Nissan Quest, called made an appointment, brought it in the very next day and within an hour and a half my car was ready to drive. The technic a 2012 Nissan Quest, called made an appointment, brought it in the very next day and within an hour and a half my car was ready to drive. The technicians explained to me detail by detail the repairs that needed to be done and As smooth as it sounds, that's how smooth it turned out. Very happy I chose Mid City Nissan. More
by MillianiMartinez
Employees Worked With
N/a
July 29, 2013
Highly recommended ,Very professional team and Very Friendly, i buy a nissan quest brand new in less than 2 hours.He was a pleasure to buy a car from you Midcity Nissan. Thank you very much. Honest peo Friendly, i buy a nissan quest brand new in less than 2 hours.He was a pleasure to buy a car from you Midcity Nissan. Thank you very much. Honest people,Honest Dealer, see you soon, my Friends. And thank you for all your work well done.God Bless You!God Bless AMERICA! More
by andylupescu
Employees Worked With
Adelita Fific
June 01, 2013
My experience was horrible. My trade is was valued 2k lower than it should have been. And they totally took advantage of the situation. They gen. mgr is a fast/smooth talker and try's to mislead with num lower than it should have been. And they totally took advantage of the situation. They gen. mgr is a fast/smooth talker and try's to mislead with numbers. I would never recommend this place to anyone I know. This location is small and not expanding for a reason, they specialize in ripping people off so approach with extreme caution or just don't go at all. I have never had an experience that made my choice feel so bad afterward. I have purchased roughly 3 Nissans in the Chicagoland before this time and I usually do business at the North Lake location, but this one seemed convienent. But oh boy, I didn't know what I was in for. After all of this ranting I would just say Avoid Avoid Avoid. And by the way right after I purchase my car from there which was certified it left me on the side of the road on the way to work needing a tow. More
by Dwatkin2
Employees Worked With
George K (Gen Mgr), Daniel Durojaiye
May 22, 2013
Customer Service is Guaranteed at Mid City Nissan. I stopped by in the store today and from Beginning to end I had the most wonderful buying experience ever. From meeting with the Manager Dalila who tr stopped by in the store today and from Beginning to end I had the most wonderful buying experience ever. From meeting with the Manager Dalila who treated me with the utmost professionalism knowing I really wanted to work with A woman she made it easy and simple for me. I walked in knowing what I wanted and the price I wanted to spend. No less than an hour in an half I was driving my new Nissan Rogue. Great Selection and price. I would Highly Recommend Mid City Nissan for the Best Deal and Service around. Thank you again for doing your very best for me. Another Happy Customer! Katie More
by katiedouglas
May 22, 2013
I have been buying cars from mid city for over 15 years, it started with Randy and now I got my new Altima from Ross Berman the owner son, what can I say great experience fast friendly and a great deal. I h it started with Randy and now I got my new Altima from Ross Berman the owner son, what can I say great experience fast friendly and a great deal. I highly recommend mid city nissan go check them out. More
by noahamir32
March 11, 2013
My car buying experience with Victor was excellent. His professional and friendly demeanor made me very comfortable that I was dealing with someone who had the experience and product knowledge to get the professional and friendly demeanor made me very comfortable that I was dealing with someone who had the experience and product knowledge to get the information I needed to make a wise purchase. Throughout the transaction he answered every question I had and guided me through the process so I was able to feel confident in my decision to buy. I will definitely recommend him to anyone I know who is in the market for a vehicle. More
by larryarnold1
Employees Worked With
Victor Aguilar
February 26, 2013
BUYER BEWARE! This dealership has been deceptive BUYER BEWARE! This dealership has been deceptive throughout my entire purchasing process. The peak of my troubles happened just recently when I BUYER BEWARE! This dealership has been deceptive throughout my entire purchasing process. The peak of my troubles happened just recently when I found out the (supposed) 2012 Hyundai Sonata *SE* (sports edition) Mid City sold me was only a 2012 Hyundai Sonata *GLS* (base edition). My paperwork reads SE but when I called Hyundai USA to verify my VIN they confirmed the car was indeed a GLS. The VIN on my paperwork matches the car which matches the GLS model from the manufacturer- yet Mid City claimed it as an SE which is a few thousand dollars more expensive. When I called Mid City to explain this the General Manager, Chuck Settles, said it is in their records as SE and nothing can be done except for me to sell it back to them (at a major loss, of course). Though Mid City claims their records show it as an SE my bank, Chase, says the documentation received from Mid City all reads GLS. The best part is that I paid thousands more for something I did not get! Also note that Mid City will have you sign an Arbitration Agreement that prevents the customer from taking Mid City to court for anything. Other issues: -Mid City was unable to provide my car's title within Illinois' grace period. During this time my drive-away license had expired and I was forced to drive 100 miles to my parents house to use a spare car. I was then forced to get another temporary license. I was never compensated for any of this. More
by Customer829
Employees Worked With
Derek Strenzel
February 26, 2013
Car bought : NISSAN LEAF Date of purchase: FEB 23, 2013 Just want to thank everybody at mid city nissan, but specially to Ariana and Derrick in sales they were excellent people, took care of my ne 2013 Just want to thank everybody at mid city nissan, but specially to Ariana and Derrick in sales they were excellent people, took care of my needs. The minute I enter the dealer Ariana greeted me with a smile and very polite asked me and my friend HELP needed with anything, and from that point on, my car buying experienced was greater when I met Ed Grange in financing who was really professional and kind, and of course I had a good financing interest, never in my life had a such of low interest and service was so fast that I came out of the dealer with a huge smile and very happy and one more time,VERY HAPPY that I met them. THANKS GUYS !!!! Will recommend this dealer to friends and family. Sincerely, FERNANDO SALCEDO More
by fsalcedo1958
Employees Worked With
Derrick, Ariana Rios
February 21, 2013
No pressure Went on test drive with several No pressure Went on test drive with several vehicles...Altima was my choice Vol explained things I did not know Financial went 1...2...3..!! Gave No pressure Went on test drive with several vehicles...Altima was my choice Vol explained things I did not know Financial went 1...2...3..!! Gave me good trade in ! Dealer close to where I live More
by silveraltima51
Employees Worked With
Volodmyr Sabetskyy/Ed Degrange, Volodymyr Sabetskyy
February 08, 2013
I spent over a week talking with victor about a reasonably priced new 2012 armada on their website. I was surprised at the low priced advertised and asked about it. Victor proudly and repeatedly p reasonably priced new 2012 armada on their website. I was surprised at the low priced advertised and asked about it. Victor proudly and repeatedly proclaimed how much savings he is helping us with and that we knew that they had the lowest price. Admittedly he was right about the lowest price, and less than honest about the reason for the low price. Finally, we agreed on a price and I asked him to fax me a purchase agreement (i live 500 miles away and was planning to fly to Chicago to close the deal). With the purchase order, arrived a damage disclosure stating that the car had hail damage that had been repaired and possible damage on the roof that may not be seen easily. He wanted me to acknowledge by signing and returning the the signed Purchase agreement and disclosure to him. I promptly called him and asked if the damage had occur the night before after we finished talking and if that was the reason that in multiple phone calls and over 20 emails he had not mentioned this damage. He said that the car had been damaged in last summer, repaired and that he thought someone else in the dealership had told me about it. i asked him that i felt that it was false advertising and bad customer service and business practice to not mention this after a week of discussions. and he promptly told me that his manager (chuck) handled this situations. After talking to chuck, it was not illegal for him to not disclose such conditions and that he he has met his legal obligations by providing the disclosure after negotiating a price and he could have waited for me to get there before telling me about it. I thanked him for his Honesty!!!!, truth in advertising and the favor he did me by telling me before I flew 500 miles to pick up the car. I also promised him this review, with Nissan corporation and Chicago Better business B. Two down and one to go. Do not go near these people. More
by dkhazrae
Employees Worked With
Victor
