Berman Nissan of Chicago

Smooth Sales Process with Helpful Staff We went to Berman because our Nissan Versa was on its last legs and we had previously had a positive experience with the service department as a resul We went to Berman because our Nissan Versa was on its last legs and we had previously had a positive experience with the service department as a result of the Versa airbag recall. Prior to visiting the dealership, we browsed their used car inventory online and found an available Honda CRV. The online Berman price was less than KBB, which was confirmed when doing the search myself and viewing comparable vehicles at other dealers. Upon arriving we were matched with Xochilt aka Sochi, who reviewed the pricing with us, confirmed the price had dropped a couple hundred dollars (!), and took us for a test drive. Sochi was very upfront and transparent about the price and gave us a range of repayment options depending on length of loan, down payment, and APRs. The price was straight forward without haggling, and we never felt like Sochi was taking advantage of our time or wallet. Sochi was also very accommodating with our family, as we had our infant with us during the whole process. She made sure that our infant was able to come on the test drive and that we could safely secure the car seat. After returning from the test drive and confirming that we wanted to move forward with the purchase, Sochi kept us updated throughout the process. She even went out of her way to bring us snacks and drinks as we were waiting for the financing. From start to finish, including the test drive, the buying process took about three-and-a-half hours. Sochi made the process smooth and pleasant. She never engaged in high-pressure tactics and was supportive of whatever decision we thought would be best for us, from initial decision, financing, and add-ons. As a female purchaser, I found the interactions with Sochi refreshing and empowering. She never talked down to me and didn't defer to my husband as the decision maker. I appreciate that Sochi treated us as equal partners. After leaving the dealership, Sochi followed up with us by email and phone to check-in about how we were doing and email us photos of us with the new car. I can't say enough wonderful things about Sochi and her assistance in making a big purchase. Buying a car can be intimidating, exhausting, and difficult -- it was none of those things with Sochi. I highly recommend Sochi for the car buying process. Thank you for all your help, Sochi! More

Very informative and a great help in getting what we need to purchase our truck, extremely satisfied. Definitely recommend Jesus. Thank you for all your help! to purchase our truck, extremely satisfied. Definitely recommend Jesus. Thank you for all your help! More

Muy buena atención. Excelente servicio por parte del representante de venta Gersom Jiménez. Me mostró varias opciones las diferencias en seguridad y de esta forma llevarnos el mejor carro. representante de venta Gersom Jiménez. Me mostró varias opciones las diferencias en seguridad y de esta forma llevarnos el mejor carro. More

Super excelente atención Amabilidad y cordialidad de parte de Gersom Jiménez excelente vendedor nos ayudó mucho con nuestra compra ! Ampliamente lo recomendamos 100% Para tu siguiente compra parte de Gersom Jiménez excelente vendedor nos ayudó mucho con nuestra compra ! Ampliamente lo recomendamos 100% Para tu siguiente compra More

Mike Godlewski was the best salesperson I ever worked with . Ask for Mike if you're looking for a new or used car, he's the man!! with . Ask for Mike if you're looking for a new or used car, he's the man!! More

Thank You Gracias por la experiencia que me hicieron aquí en el concesionario busquen a Xóchitl y manager Gilmar vengan a ver los gracias great team at nissan en el concesionario busquen a Xóchitl y manager Gilmar vengan a ver los gracias great team at nissan More

acceptable everyone was polite and helpful. waiting room was comfortable would be nice if there magazines or newspapers to read all areas were and well maintaine everyone was polite and helpful. waiting room was comfortable would be nice if there magazines or newspapers to read all areas were and well maintained More

Great. Customer service Gersom provide me great customer service for my Nissan Rogue 2020 I will recommend if you're looking for vehicle. Sure he can help you. Alexis send Gersom provide me great customer service for my Nissan Rogue 2020 I will recommend if you're looking for vehicle. Sure he can help you. Alexis send you More

Oil Change and Tire Rotation Carmen D'Onofrio was very professional and courteous during my service appointment! Other employees were polite. Showroom, waiting room were comfort Carmen D'Onofrio was very professional and courteous during my service appointment! Other employees were polite. Showroom, waiting room were comfortable, and rest rooms were clean. More

First time purchase of certified 2016 nissan rogue I had a good experience with Berman Nissan. I was working with Sochi, one of their best sales consultant. Sochi was very professional, followed up on I had a good experience with Berman Nissan. I was working with Sochi, one of their best sales consultant. Sochi was very professional, followed up on every aspect, timely responded to all my questions, assisted with the process and also she helped me choose my dream car. Actually, I was shopping for certified 2016 Nissan Rogue and thankfully I found one for a good price. Overall the service at Berman Nissan was fast, friendly and correctly done. I'd certainly recommend Berman Nissan to anyone who's looking for a new or certified Nissan car. More