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Berman Nissan of Chicago
Chicago, IL
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I came in for a service recall and found everyone very courteous and efficient. Communication, both prior to the appointment as well as the day of, was excellent and attention to viral transmission safety courteous and efficient. Communication, both prior to the appointment as well as the day of, was excellent and attention to viral transmission safety was excellent. More
Trevor always provide excellent services.. Why do I have to provide 25 words to complete this survey? This does not make much sense. Great service. to provide 25 words to complete this survey? This does not make much sense. Great service. More
This dealership never disappoints. I was there for an 1 1/2. The waiting area was cleaned 3 times during that period. The seating had been rearranged to allow for social distancing. It was great. The 1/2. The waiting area was cleaned 3 times during that period. The seating had been rearranged to allow for social distancing. It was great. The service reps are always courteous, knowledgeable and friendly. Trevor was extremely helpful. More
Trevor provided excellent customer service with clear and timely communication. I also appreciate free pick up and delivery during COVID-19 and enhanced sanitation and safety measures. timely communication. I also appreciate free pick up and delivery during COVID-19 and enhanced sanitation and safety measures. More
Very professional and polite informed me ahead of time on what to expect. Was understanding of the type of service I wanted and helpful for future service needs that I have. what to expect. Was understanding of the type of service I wanted and helpful for future service needs that I have. More
Great experience Trevor was able to get me in for an oil change even when I didn’t have an appointment. The service was great and the inspection information very helpf Trevor was able to get me in for an oil change even when I didn’t have an appointment. The service was great and the inspection information very helpful in maintaining my vehicle. I asked to have the brakes checked and that was not a problem. I will be back. More
Routine Maintenance Everything went as planned. Went in for routine Maintenance and to see what was on the checklist that needed to be addressed. Ended up leaving the c Everything went as planned. Went in for routine Maintenance and to see what was on the checklist that needed to be addressed. Ended up leaving the car overnight and returning the next day and having everything completed, complimentary rental car was provided.... one less thing to worry about. More
Oil change service Able to schedule very easily and the team was efficient and helpful. Turn around time was as advised. Employees should be wearing masks in addition Able to schedule very easily and the team was efficient and helpful. Turn around time was as advised. Employees should be wearing masks in addition to gloves. More
Great Service Customer Service was very good, explain in detail what was problem with car. I have always had good service with Berman on Kedzie and will continue Customer Service was very good, explain in detail what was problem with car. I have always had good service with Berman on Kedzie and will continue to use their services. More