Berman Nissan of Chicago

Very professional, good communication. Staff are friendly. Consistently good service in the 15+ years that I've been a customer. Staff are friendly. Consistently good service in the 15+ years that I've been a customer. More

Purchased a new Nissan Rogue 2021 back in August. At 8,000 miles and 10,000 miles a warning light indicated System Malfunction Engine Power reduced. Was not fixed and car stalled at 12,000 miles. Req At 8,000 miles and 10,000 miles a warning light indicated System Malfunction Engine Power reduced. Was not fixed and car stalled at 12,000 miles. Requested a new vehicle and ended up paying 20% more for 20% less vehicle. Sales rep/GM was very nice and accommodated me the best he could but Nissan essentially sold me a vehicle with a defective engine then because they "had no Rogues" in stock made me by a smaller vehicle at a higher interested rate as I had no choice because mine was unsafe and I have to get work somehow. Many who work there are nice, and Lukasz who got me into the Rogue SV that day was excellent, but both my 2016 Nissan Altima and the 2021 Rogue had fuel pump issues and boy am I paying the price for their defective vehicles. More

Solid maintenance customer service! The waiting area is expansive and I was in and out in a timely manner. The waiting area is expansive and I was in and out in a timely manner. More

The customer service was excellent, and everyone I interacted with was very kind and professional. However, I compared oil and tire rates to other dealerships after I left and this dealership is charg interacted with was very kind and professional. However, I compared oil and tire rates to other dealerships after I left and this dealership is charging double the going rate :/ More

I have had excellent customer service in the service department on a regular basis whenever I bring my Murano in for an appointment. Deshon Young has consistently provided professional service and great department on a regular basis whenever I bring my Murano in for an appointment. Deshon Young has consistently provided professional service and great communication. On my last visit, Tony Griffin provided the same great service and communication. Continuity in service, communication and professionality is so important, alongside the aptitude and care by the mechanics and technicians. In my experience, all of this has been top notch at Berman. More

Thank you for good service!I like this dealership!I will recommend all my friends to shop there! recommend all my friends to shop there! More

I accidentally went to the infinity dealership so I was late . But they accommodated me anyway ! Everyone was kind and professional ! And I even got a complimentary car wash ! They even cleaned the inside late . But they accommodated me anyway ! Everyone was kind and professional ! And I even got a complimentary car wash ! They even cleaned the inside of my car ! I would definitely go back again ! More

Convenient location! Loved the indoor lot. Love the free car washes. Xochilt (Sochi) and Daniel were friendly and very helpful. car washes. Xochilt (Sochi) and Daniel were friendly and very helpful. More

Everybody was nice and friendly. The service was quick and easy. A great experience overall and easy. A great experience overall More

They did a great job with communication. Car was washed and clean which most dealers don’t do anymore. They also picked car up which was amazing and clean which most dealers don’t do anymore. They also picked car up which was amazing More