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Berman INFINITI of Niles

Niles, IL

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53 Reviews

5733 W Touhy Ave

Niles, IL

60714

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Showing 53 reviews

March 03, 2021

The dealership was easy to work with and was reasonable. The car was in good condition and all the little issues were taken care of. More

by Sean.kotvasz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Lindt
Nov 10, 2021 -

Berman INFINITI of Niles responded

Thank you for your review. We appreciate your business, and hope to service you again!

February 27, 2021

Friendly helpful staff. Full disclosure on pricing And simple to set up an appointment to view the vehicle I was interested in. Pleasurable experience to buy from. More

by pschuster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Lindt
Nov 10, 2021 -

Berman INFINITI of Niles responded

Thank you for your review. We appreciate your business, and hope to service you again!

February 25, 2021

Dosent make sense to buy certified infinity with 4000 miles then 2000 miles later start problems with wheel bearing and parts not available and at the end wasting more time to come back and fix the probl More

by drkamelkhalaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sue Cervini
Feb 26, 2021 -

Berman INFINITI of Niles responded

Hi Kamel, It's Micah Basarich over at Beman INFINITI Niles. I assisted you and Sue when you purchased your certified INFINITI QX60 a couple of months ago. I'm sorry to hear about the wheel bearing issue. For piece of mind, I did recheck the certified inspection we paced the vehicle through and have no indicators about issues with a wheel bearing, but I definitely want to help make it right for you. If you have some free time to talk please don't hesitate to reach me at 847-828-8001, or email me at mbasarich@berman.com, to discuss further. I do appreciate your time and look forward to rectifying this issue for you. Best regards, Micah Basarich

February 16, 2021

Eddy gave us great customer service! He went out of his way to help us find the perfect car and the perfect financing options! He also had spent a lot of time entertaining my 2 year old while we were doing More

by tsetsyangelova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy , Eddy Lindt
Nov 10, 2021 -

Berman INFINITI of Niles responded

Thank you for your review. We appreciate your business, and hope to service you again!

February 09, 2021

Eddy was a very helpful salesperson. He was very knowledgeable and was able to answer any questions we had. I give Eddy 5 stars for the service we received. More

by Mjohnson3384
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Lindt
Nov 10, 2021 -

Berman INFINITI of Niles responded

Thank you for your review. We appreciate your business, and hope to service you again!

February 08, 2021

Berman Infiniti is an excellent experience. Eddie my sales team treated us like family went above and beyond to please us and find what we were looking for. With Berman they give you that friendly neigh More

by deanna0321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Lindt
Nov 10, 2021 -

Berman INFINITI of Niles responded

Thank you for your review. We appreciate your business, and hope to service you again!

February 08, 2021

Special thanks to Eddy for helping my wife find her dream car (QX60). My second purchase from this dealership and appreciate the team for helping us through this process. Great price and deal. More

by purduebaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Lindt
Nov 10, 2021 -

Berman INFINITI of Niles responded

Thank you for your review. We appreciate your business, and hope to service you again!

January 26, 2021

The experience with Eddie and the entire Berman team was more than excellent. They were able to answer my questions, ease any hesitations, and make the experience stress free. I highly recommend the dealers More

by Michael.burke33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Lindt
Nov 10, 2021 -

Berman INFINITI of Niles responded

Thank you for your review. We appreciate your business, and hope to service you again!

January 14, 2021

I knew exactly what I was looking for model,and price. I have been shopping for this car for 6 months.Berman had the car and Eddie had the service. I think Eddie knew I was a very picky customer. He made More

by Platnum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian in service, and the detail guy, Eddy Lindt
Nov 10, 2021 -

Berman INFINITI of Niles responded

Thank you for your review. We appreciate your business, and hope to service you again!

January 14, 2021

Eddy is great, unbiased sales person and good human being who value people and treat others with respect and dignity. To Eddy "Your hospitality and professionalism didn't go unnoticed." Thanks for your tim More

by mfk00
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddy Lindt
Nov 10, 2021 -

Berman INFINITI of Niles responded

Thank you for your review. We appreciate your business, and hope to service you again!

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