Berman INFINITI Chicago

Service Jermaine Waterman is my service advisor and he is always honest and up front about any work that is needed on my car. He is conscientious and thoughtf Jermaine Waterman is my service advisor and he is always honest and up front about any work that is needed on my car. He is conscientious and thoughtful about my wait time and works to ensure a great experience with each visit. More

great buying experiance buying a car at Berman Infiniti was a painless experience and Steve knew exactly what i wanted and how to sell it to me and make the delivery a very g buying a car at Berman Infiniti was a painless experience and Steve knew exactly what i wanted and how to sell it to me and make the delivery a very good experience. More

Dedicated professionals and excellent product A great team at Berman helped me find the right vehicle at the right price. They made sure I had a car with all the features I wanted in the car at a A great team at Berman helped me find the right vehicle at the right price. They made sure I had a car with all the features I wanted in the car at a price I was comfortable with. More

They got me back on the road This service center has always been great to work with. They’ve been helpful & provided quick service. They just need to provide loaners NO UBER This service center has always been great to work with. They’ve been helpful & provided quick service. They just need to provide loaners NO UBER More

Amazing costumer service I can honestly say this place really takes care of their clients. Great costumer service and very attentive you your every need. I will say I will def I can honestly say this place really takes care of their clients. Great costumer service and very attentive you your every need. I will say I will definitely be going back for future purchases. A big Thank you to Anthony for being so patient and kind!! And a thank you to Vlad so making the whole processes go so smooth. More

Good experience every time I go Every time we come get service done to the car, they are always nice & Pleasant. The waiting area is Clean and always have stock on the snacks and dr Every time we come get service done to the car, they are always nice & Pleasant. The waiting area is Clean and always have stock on the snacks and drink More

A dealership you can rely on From sale to service this dealership is one to use. They are professional and friendly. Always there when you need them. It's a family like experienc From sale to service this dealership is one to use. They are professional and friendly. Always there when you need them. It's a family like experience that I always know they have my best interests at heart. More

Great experience with an experienced salesman Ken Zeller was tremendous. The process was clean, honest and as quick as it could be. Highly recommend Ken and his team. The business transaction Ken Zeller was tremendous. The process was clean, honest and as quick as it could be. Highly recommend Ken and his team. The business transaction used new technology and impressed both my son and I. More

Professional service done right Conviently located between Lincoln Park & River North, you'll find this clean, professional Infiniti service center. Crew provides quality service wit Conviently located between Lincoln Park & River North, you'll find this clean, professional Infiniti service center. Crew provides quality service with prompt turn around time. More

Praiseworthy Customer Service I had been given the slick, dishonest salesman run around at 2 other Infinity dealerships. I was ready for round 3 however, when I sat down with Ken I had been given the slick, dishonest salesman run around at 2 other Infinity dealerships. I was ready for round 3 however, when I sat down with Ken Zeller at Berman Infinity in Chicago and explained my car accident and untimely need to purchase a vehicle, he actually cared. He worked HONESTLY to get us in the car that met all of our criteria and was within our tight budget without trying to advantage of our immediate NEED for a vehicle. Ken stayed late to program everything in the car to my specifications without my having to ask even though he had plans for the evening. He genuinely wanted to make sure that I was comfortable with the vehicle. He was truly a joy to work with in such a stressful time for my family. I will absolutely refer Ken Zeller! More