Berman INFINITI Chicago

Great customer service and very knowledgable and friendly I visited the store last week and Ken met me with a smile and went to work. He showed me new and used opportunities and covered lease options that mig I visited the store last week and Ken met me with a smile and went to work. He showed me new and used opportunities and covered lease options that might work well with my situation. I had a recent family situation that took me off course of the car for the moment but wanted to make sure that Ken knew how much I appreciate his efforts and appreciate the knowledge he shared to make the proper decision. I will revisit soon! Ken is a asset to the industry and I would highly recommend him ! More

My new friends at Infiniti I had a 2:15pm appointment on Saturday 1/20/18, I arrived around 1:25pm, and was greeted warmly, but it was a busy day therefore I did not get to test I had a 2:15pm appointment on Saturday 1/20/18, I arrived around 1:25pm, and was greeted warmly, but it was a busy day therefore I did not get to test drive the auto I purchased, also I never got a chance to figure out the technology of how the car worked, when I left the dealership, It was dark and I had try and figure what buttons to push, but over all Chloe was very attentive. and Vlad was great in helping me with the price. More

Infiniti We were pleased with the service when we picked up our car for scrap, but the response for the possible recall was not acceptable. We probably would n We were pleased with the service when we picked up our car for scrap, but the response for the possible recall was not acceptable. We probably would not buy another infinity based on our experience with this car. No one from the dealer to corporate we’re willing to help us. We own Toyota’s and this infinity and have had nothing but exemplary service with Toyota. More

Fast and friendly This dealership is tops in customer service. Very efficient and friendly from start to finish. Txt notifications as service moves forward is very conv This dealership is tops in customer service. Very efficient and friendly from start to finish. Txt notifications as service moves forward is very convenient. I really appreciate the nice cas wash and follow-up call, as well. More

Great service I went in for a free recall service and they gave me the full treatment. I got an Uber ride there and back and they did a full inspection and cleaned I went in for a free recall service and they gave me the full treatment. I got an Uber ride there and back and they did a full inspection and cleaned the exterior as well. Very impressed. More

Grand service. They stayed open for me to close the deal. Took a test drive. Very friendly. Made me comfortable. A big thanks to them. Fast credit check. Used the pr They stayed open for me to close the deal. Took a test drive. Very friendly. Made me comfortable. A big thanks to them. Fast credit check. Used the pre-approval. More

Awesome! The Service is impeccable. Infiniti has always been my first choice. Judging from the service, it will continue to be. I really like that they take The Service is impeccable. Infiniti has always been my first choice. Judging from the service, it will continue to be. I really like that they take the time to explain. More

Polite knowledgeable Very polite knowledgeable no pressure to buy very nice he followed up couple of times if I needed help with anything I would recommend to my friends a Very polite knowledgeable no pressure to buy very nice he followed up couple of times if I needed help with anything I would recommend to my friends and family More

Excellent Customer Service! My husband and i came in today and Addy was there to great us and was very professional and informative regarding all of our needs, even most of our w My husband and i came in today and Addy was there to great us and was very professional and informative regarding all of our needs, even most of our wants. We are extremely pleased and would definitely recommend others. Thanks again for your great service!! More

Amazing Customer Service Berman Infiniti Service Department is the best I ever experienced. Thank you Nick, for always explaining everything to me l. I truly enjoy my visits. Berman Infiniti Service Department is the best I ever experienced. Thank you Nick, for always explaining everything to me l. I truly enjoy my visits. More