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Berman INFINITI Chicago
Chicago, IL
1,675 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,675 reviews
January 30, 2018
Great experience Howar and Luis did a great job, enjoyed working with them and were both professional and made the experience enjoyable and quick. I will definitely u Howar and Luis did a great job, enjoyed working with them and were both professional and made the experience enjoyable and quick. I will definitely use this dealer in the future. More
by infiniti q50 used
Employees Worked With
Luis Guzman, Howar Ruiz
Helpful January 30, 2018
Patient and knowledgeable The salesman was Very knowledgeable patient and professional and everybody at the dealership was very nice. Overall it was a positive experience and I The salesman was Very knowledgeable patient and professional and everybody at the dealership was very nice. Overall it was a positive experience and I would definitely recommend this dealership to my friends and family. Most important my car is beautiful More
by New Car
Employees Worked With
Jimmy Kottler
January 28, 2018
Good attendance. He give it to me good attendance, please play me about my credit report for the service for the car 4 the maintenance in the car and more details abou He give it to me good attendance, please play me about my credit report for the service for the car 4 the maintenance in the car and more details about my car we bought it for him so he's explain pretty good about this buy this car for dealer. I can give you a good reference for this place for the next friend or member of family to buy car. More
by Greglopez123
Employees Worked With
Gabe Flores
January 27, 2018
don't judge the book by it's cover. The technicians should be more personable with the customers. After the repairs are done the need to go over with the customer about what was done by The technicians should be more personable with the customers. After the repairs are done the need to go over with the customer about what was done by a show and tell. Also, respect towards the customer would ensure that that customer will come back for other services. When a customer have a small problem making a large payment using a credit card and the bank has to decline it until the bank make sure that the customer really is the person that is making this large payment, the technicians should not grin and laugh at each other in an assuming manner and make remarks to each other ( especially sitting close by the customer who is dealing with the bank at that time) these situations will happen when the customer make a large payment, and if the customer have a Freud Alert on his or her account! I feel this need to be mention to the sales reps and your technicians.I am sure that your customers would not have repairs done, and could not pay! Professionalism at all times. Without the customers the technicians and the sales reps would not have employment. More
by minx,drv 2
Employees Worked With
I will not mention names, but if your manager could just teach the technicians and the other staff how to keep their personal feelings to themselves.Business is also being kind and understanding.
January 27, 2018
Great dealership and salesman Bought a certified q50 from Berman’s Infiniti. The staff was great. The sales person, Gabe was friendly very easy to talk too. He was very knowledgeab Bought a certified q50 from Berman’s Infiniti. The staff was great. The sales person, Gabe was friendly very easy to talk too. He was very knowledgeable about each model I asked about. When the sale was final and needed to get an extra car key, Gabe still kept contact with me to ensure I got my car keys and manuals. Even after I finally got my spare key, he texted me to make sure everything went fine. Also, the finance manager Joe was very free friendly and easy to talk to as well. More
by Edle
Employees Worked With
Gabe Flores, Joseph R. Limjuco
January 27, 2018
Their service is good His service is good,He will tell me how long to change the oil,His attitude is also very good,everything is good,You should choose him! His service is good,He will tell me how long to change the oil,His attitude is also very good,everything is good,You should choose him! More
by wanyunqu
Employees Worked With
Gabe Flores
January 27, 2018
First Visit To Infiniti Dealership Was driving pass on my way to a Toyota Dealership, stopped by to view car selection and exited with a new car. Had no idea what I wanted but did like Was driving pass on my way to a Toyota Dealership, stopped by to view car selection and exited with a new car. Had no idea what I wanted but did like the Q50. One week later I dropped by to wrap up the deal and fell in love with the Q70. Dealership needs a variety of cars in the showroom now I am stuck with the Q50. Car did not come with tinted windows or a cover for rear to hide belongings -this should be standard and not sold separately. More
by BagofBones
Employees Worked With
Jimmy Kottler, Joseph R. Limjuco
January 25, 2018
Jimmy and Ken Great guys to work with. Ken so helpful in getting my car all set, and we had fun conversation. I would highly recommend them if you’re looking to Great guys to work with. Ken so helpful in getting my car all set, and we had fun conversation. I would highly recommend them if you’re looking to buy/lease. More
by K and J
Employees Worked With
Ken Zeller, Jimmy Kottler
January 24, 2018
Great customer service and very knowledgable and friendly I visited the store last week and Ken met me with a smile and went to work. He showed me new and used opportunities and covered lease options that mig I visited the store last week and Ken met me with a smile and went to work. He showed me new and used opportunities and covered lease options that might work well with my situation. I had a recent family situation that took me off course of the car for the moment but wanted to make sure that Ken knew how much I appreciate his efforts and appreciate the knowledge he shared to make the proper decision. I will revisit soon! Ken is a asset to the industry and I would highly recommend him ! More
by infinity1972
Employees Worked With
Ken Zeller
January 24, 2018
Excellent customer service jermaine waterman took care of ev Great customer service me waterman took care of all my needs and i was happy with the complementary car wash at the end that was a nice touch to a alr Great customer service me waterman took care of all my needs and i was happy with the complementary car wash at the end that was a nice touch to a already plesant experience. I would recommend this service to everyone More
by Dwayne Jones
Employees Worked With
Jermaine Waterman
