Berman INFINITI Chicago

Jermaine Waterman Service - Kudos 2/3/18 Great service from Jermaine. Prompt, professional, courteous and an asset to your dealership! His attitude towards customers is outstanding. Please l Great service from Jermaine. Prompt, professional, courteous and an asset to your dealership! His attitude towards customers is outstanding. Please let him know he is appreciated More

Great service! Service was amazing! I was able to get an appointment almost immediately. On the day of the appointment, they got me in and got me out quickly. Service was amazing! I was able to get an appointment almost immediately. On the day of the appointment, they got me in and got me out quickly. More

2014 Q50S purchase Jan 2018 Dealt with Micah Basarich & Chloe Alsubagh. Drove from the West to pick it up. Pick up was seamless. I paid for the car up front after we agreed Dealt with Micah Basarich & Chloe Alsubagh. Drove from the West to pick it up. Pick up was seamless. I paid for the car up front after we agreed on a price. Good to deal with. Will purchase again in the future. Ray More

Addy was incredible to work with! We walked in planning to check out BMW and Audi afterwards but we fell in love with the Q50. Addy was very accommodating and clearly had full knowledg We walked in planning to check out BMW and Audi afterwards but we fell in love with the Q50. Addy was very accommodating and clearly had full knowledge of the car. This only helped the buying experience. He paid attention to our every need in a car. It was a great experience. More

Great service! Everyone was so nice when I came in and they took care of me right away. I was able to leave in 2 hours with my car fixed and clean. They kept me in Everyone was so nice when I came in and they took care of me right away. I was able to leave in 2 hours with my car fixed and clean. They kept me informed the whole time and I got to snack while waiting. More

Personalized Chloe was awesome. She spent a bit of time getting to know me and boom she found the perfect car for me. Really happy I found this dealership. Chloe was awesome. She spent a bit of time getting to know me and boom she found the perfect car for me. Really happy I found this dealership. More

Good service Gave my car a free multipoint inspection despite that I only wanted an oil change and tire rotation. The technicians found that my brake pads are beco Gave my car a free multipoint inspection despite that I only wanted an oil change and tire rotation. The technicians found that my brake pads are becoming thin, and someone showed me where exactly the problem is and why it should be fixed. It was a very positive experience and I learned a lot from it too. More

Very helpful I had a really good experience at this dealership. The process did not take long, and everyone that i interacted with was very helpful and friendly I had a really good experience at this dealership. The process did not take long, and everyone that i interacted with was very helpful and friendly. I was giving different options and the staff helped make the entire process comfortable and pleasant. More

Service Came in to pick my car up as my fans were going bad and was making a lot of noise. Bill got me in immediately and ensured I had a loaner that was comp Came in to pick my car up as my fans were going bad and was making a lot of noise. Bill got me in immediately and ensured I had a loaner that was comparable to my vehicle to use while my car was being repaired. The technicians made it a point to keep me updated with what was happening even on two occasions called to inform me that parts were delayed because of bad weather in Atlanta. What I appreciated the most was that one of the service manager Ramon knew who I was by name and I’ve only interacted with him a couple of times in almost three years that I’ve had the car. It was quite exceptional as I felt like I mattered despite the countless customers that they encounter daily. Truly remarkable. Also, thanks to Jermaine as he also provide me customer service simultaneously with Ramon More

Best Service I bought an Infiniti Q50 from this dealership. The service is best and the sales associates are friendly. I also got free car washes for life. I bought an Infiniti Q50 from this dealership. The service is best and the sales associates are friendly. I also got free car washes for life. More