Berman INFINITI Chicago

Awesome service This is the ultimate service. I love how I can drop my car off for service in the morning and pick it up when I get off of work. They make sure I get This is the ultimate service. I love how I can drop my car off for service in the morning and pick it up when I get off of work. They make sure I get a ride to work and they pick me up when my car is ready. Everyone here is kind and they make sure that all of my needs are met. I enjoy bringing my car here, because I know that they will make sure that everything is working properly. More

Changing out defective AWD sensor Everything went well but would have been nice to not have to sit there for 3 hours. I was told there weren’t any loaner vehicles available. Everything went well but would have been nice to not have to sit there for 3 hours. I was told there weren’t any loaner vehicles available. More

Great, thorough and courteous service. The service department was very knowledgeable and sincere. Jermaine explained the needed maintenance and service requirements. The waiting area was co The service department was very knowledgeable and sincere. Jermaine explained the needed maintenance and service requirements. The waiting area was comfortable and accommodating. I am very pleased with the overall experience of Berman's service department. More

Ken Zeller- Top Notch The experience with Ken was excellent from start to finish. At the beginning, Ken picked us up from our residence and brought us to the location to te The experience with Ken was excellent from start to finish. At the beginning, Ken picked us up from our residence and brought us to the location to test drive. Though unnecessary, this gesture exemplified the type of customer service that Ken provides. Once we began test driving, it became apparent that Ken's knowledge regarding each make and model is second to none. After we decided which model we wanted, Ken made the leasing process simple and accommodating. We will definetely recommend Ken! More

Awesome Service I was met when I drove up, courteous, helpful. During my stay was asked if needed anything. My service guy kept me informed of the status and was very I was met when I drove up, courteous, helpful. During my stay was asked if needed anything. My service guy kept me informed of the status and was very forthcoming and attentive. Nice guy. Thank you for such great service!! More

Great! Great people and overall a very good experience. Purchased a used Hyundai Sonata that was in excellent condition. Will recommend Berman Infiniti to an Great people and overall a very good experience. Purchased a used Hyundai Sonata that was in excellent condition. Will recommend Berman Infiniti to anyone looking for a good buying experience. More

Great service, knowledgeable staff! Had a great experience at Berman’s. Level of care and attentiveness to both my vehicle and myself by the staff is unmatched. Will continue to come bac Had a great experience at Berman’s. Level of care and attentiveness to both my vehicle and myself by the staff is unmatched. Will continue to come back! More

Q40 Battery replacement Jermaine and the service team provided EXCELLENT and expeditious service. It is always a pleasure visiting Berman's service center at 1224 N Hooker. T Jermaine and the service team provided EXCELLENT and expeditious service. It is always a pleasure visiting Berman's service center at 1224 N Hooker. The waiting area is comfortable and the amenities are great. More

Great Service, Great Experience Ken, Joe, and the entire Berman Infiniti team were great to work with. Ken was responsive, knowledgeable, and very helpful; Joe made the paperwork an Ken, Joe, and the entire Berman Infiniti team were great to work with. Ken was responsive, knowledgeable, and very helpful; Joe made the paperwork and financing process easy. More than glad I drove in from out of state to buy our CPO QX60 from Berman. Thank you again! More

Jermaine Waterman Service - Kudos 2/3/18 Great service from Jermaine. Prompt, professional, courteous and an asset to your dealership! His attitude towards customers is outstanding. Please l Great service from Jermaine. Prompt, professional, courteous and an asset to your dealership! His attitude towards customers is outstanding. Please let him know he is appreciated More