Berman INFINITI Chicago

First time customer First time coming in for service and both Hilary and Kelly were fantastic! Extremely friendly and accommodating, all questions answered! Experienced First time coming in for service and both Hilary and Kelly were fantastic! Extremely friendly and accommodating, all questions answered! Experienced a different type of customer service at the Infiniti in Orland, will definitely be returning to Berman's! More

Excellent Service Excellent service from top to bottom and will meet the customer needs. Jimmy Kottler was excellent, simply the best car salemen I ever came across. Ji Excellent service from top to bottom and will meet the customer needs. Jimmy Kottler was excellent, simply the best car salemen I ever came across. Jimmy is for the customers!!!! More

Ramon was very helpful and great with communication Ramon went above and beyond to help with getting my car fixed, offer advice on my car and getting me a loaner to drive home with my kids Ramon went above and beyond to help with getting my car fixed, offer advice on my car and getting me a loaner to drive home with my kids More

Great experience We worked with Ken to buy a used car. He was friendly and accommodating from the start! After a couple bad experiences at other dealers, it was a brea We worked with Ken to buy a used car. He was friendly and accommodating from the start! After a couple bad experiences at other dealers, it was a breath of fresh air. The staff was honest on pricing, terms, and policies. The experience was also efficient, we had the car in no time. Ken was excellent; highly recommend! (He even brought us cheese and crackers as we were working through paperwork) More

Attention to detail Very happy with level of service and commitment to the customer. I would highly recommend them to all who are in the market for a new car. Or even for Very happy with level of service and commitment to the customer. I would highly recommend them to all who are in the market for a new car. Or even for servicing their current vehicle. More

Exceptional customer service Ramon went above and beyond to help me with the trucks technology systems. He took the time to show me how I could benefit from the features while I’m Ramon went above and beyond to help me with the trucks technology systems. He took the time to show me how I could benefit from the features while I’m away during my road trip to Florida. Thank you Ramon!! More

Great sales staff. Chloe was great from start to finish. The only complaint that I have is that I was paying cash for the vehicle and the finance manager had run my cr Chloe was great from start to finish. The only complaint that I have is that I was paying cash for the vehicle and the finance manager had run my credit score and felt the need to ask why my rating was low. More

Outstanding Service! The service that I receive is always outstanding. I am a very busy single mom and professionally, and thankful that I am always able to get in and and The service that I receive is always outstanding. I am a very busy single mom and professionally, and thankful that I am always able to get in and and out. My car is always clean and ready for me to go when I get back. I also appreciate that they have Uber transport me to my office and back to pick up my car which is always ready on time. I do not know what I would do without Nick and Ramon ! More

Jermaine is the best! Jermaine spells it all out, leaving no guessing on my part. He is very helpful and informs me on how to prioritize the maintenance work that needs to Jermaine spells it all out, leaving no guessing on my part. He is very helpful and informs me on how to prioritize the maintenance work that needs to be done to keep my vehicle in tip top shape. More

Good dealership good job from Chloe to make sure the deal will happen . Car came last minute and she was able to organize everything to meet the date good job from Chloe to make sure the deal will happen . Car came last minute and she was able to organize everything to meet the date More