Berman INFINITI Chicago

Long day but worth it! Team was very accommodating and worked with me to make a deal. It was a little frustrating waiting for vehicles to arrive but the team was friendly an Team was very accommodating and worked with me to make a deal. It was a little frustrating waiting for vehicles to arrive but the team was friendly and helpful. Would be nice to have some food or snacks around since the process is so long. More

Purchase of used car I place the highest rating for this dealership, because I was very satisfied with our purchase of the used car. At the door we met Vlad who introduce I place the highest rating for this dealership, because I was very satisfied with our purchase of the used car. At the door we met Vlad who introduced us to Cloe,who was dealing with us.She was extremely nice,professional, knowledgeable and able to answer for ALL our questions regarding car and our transaction. . It was pleasure to meet such a young woman with great experience. We adore her since very first minute we met her.The price for our car was reasonable and the transaction went pretty good. The financial guy name Joe also showed his professionalism and quickly explained all numbers and opportunity of purches additional warranty.His suggestions met our expectations and ee accepted it. .I highly recomend that dealership to buy great cars with nice and friendly customer service. More

Painless experience Astonishing. We chose the car via the internet (having driven it elsewhere), got a good idea of what are trade was worth (they offered the highest val Astonishing. We chose the car via the internet (having driven it elsewhere), got a good idea of what are trade was worth (they offered the highest value) and when we came down to the dealership, to meet Steve Cook, the car was clean...inside...and ready to present. There was no pressure, they stuck to the trade value they estimated and the paperwork was a breeze. The delivery was the most professional I’ve ever experienced. Addy Tigre set up our rather complicated systems, mated our phones, and explained all we wanted to know. He was friendly, knew the answers to all our questions and was thoroughly professional. What a breath of fresh air! Start to drive away: An hour and 30 minutes. Also, signing the paperwork was electronic! Cool! More

Great customer service from Kelly Kelly did a phenomenal job of assisting me with my recent visit that involved some warranty work, front brakes and an oil change and tire rotation. Al Kelly did a phenomenal job of assisting me with my recent visit that involved some warranty work, front brakes and an oil change and tire rotation. Always amazed by the quality of staff there but he certainly stood out amongst the best. A+ for customer service! More

Great service experience Kelly was very attentive to my needs and a great service associate will be glad to return to this service center for any of my future needs. Also they Kelly was very attentive to my needs and a great service associate will be glad to return to this service center for any of my future needs. Also they did an excellent job of cleaning my vehicle. More

Awesome Excellent service!!! I take my car in to get service and Nick ensures my car is at its best, and he explains the process to me. Excellent service!!! I take my car in to get service and Nick ensures my car is at its best, and he explains the process to me. More

Quality Service I have been going to Infiniti Service Center for 5 years and they always do quality work. Nick Cardoza is a great service consultant. I highly recomme I have been going to Infiniti Service Center for 5 years and they always do quality work. Nick Cardoza is a great service consultant. I highly recommend working with him. More

Friendly, professional and knowledgeable staff The staff at Berman's Infiniti was knowledgeable, friendly and very professional. They made the buying experience very pleasant and easy. Ken Zeller The staff at Berman's Infiniti was knowledgeable, friendly and very professional. They made the buying experience very pleasant and easy. Ken Zeller, the sales managment team and the finance director-Joe Limjuco were extremely helpful and attentive. I highly recommend visiting Berman's Infiniti! More

2o,000 mike service Very friendly and prompt service, Kelly was very informative and on top of everything. The Uber rides from the service center to work and back are a n Very friendly and prompt service, Kelly was very informative and on top of everything. The Uber rides from the service center to work and back are a nice touch. More

Oil change I was very please with the hospitality and service tender unto me. And the services needed for my vehicle. I will return back again to this facility I was very please with the hospitality and service tender unto me. And the services needed for my vehicle. I will return back again to this facility More