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Berman INFINITI Chicago

Chicago, IL

4.3
1,676 Reviews

3456 N. Kedzie Ave

Chicago, IL

60618

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Showing 1,676 reviews

April 11, 2018

Impeccable Service! I love Infiniti because of the excellent quality of the autos and the superb service that I receive each visit. My consultant, Jermaine Waterman, is e More

by S. Steele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Waterman
Apr 12, 2018 -

Berman INFINITI Chicago responded

S. Steele, thank you kindly for your feedback and review. Welcome to the Berman family!

April 11, 2018

Friendly, informative, helpful Our dealings with the sales team at Berman were easy and their pricing fair. After driving the new QX50, however, we elected to buy a different vehicl More

by Androobie
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ray Wolski, Gabe Flores, Howar Ruiz
Apr 12, 2018 -

Berman INFINITI Chicago responded

Androobie, thank you kindly for your feedback and review.

April 10, 2018

Service visit Staff was very friendly providing good customer service, quality work. Also staff explained well any other needed service. But the work took longer More

by Garyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
Apr 11, 2018 -

Berman INFINITI Chicago responded

Garyb, thank you kindly for your feedback and review. Welcome to the Berman family!

April 09, 2018

Very Pleaseant Mr. Kelly Smith did a great job. Facility is very accommodating and the children's area for my daughter is the best. Thank you Kelly. More

by Vantoor17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
Apr 10, 2018 -

Berman INFINITI Chicago responded

Vantoor17, thank you kindly for your feedback and review. Welcome to the Berman family!

April 09, 2018

Excellent service as always Highly recommend to others looking for an enjoyful experience. Rep was very thorough in services and open to all questions that were presented. I hav More

by Nell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Waterman
Apr 10, 2018 -

Berman INFINITI Chicago responded

Nell, thank you kindly for your feedback and review. Welcome to the Berman family!

April 09, 2018

Great customer service. He was very knowledgeable and customer service oriented. He was also honest and straight forward about what services were necessary and what I could w More

by Sirkingbj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Waterman
Apr 10, 2018 -

Berman INFINITI Chicago responded

Sirkingbj, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

April 09, 2018

Great Customer Service I’ve been going to Berman Infiniti for the past six years and have always been impressed with the customer service they exhibit. Nick, the rep that I More

by Brian123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cardoza
Apr 10, 2018 -

Berman INFINITI Chicago responded

Brian123, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

April 09, 2018

Awesome customer service I went to Berman to get an oil change, they were phenomenal. I did not notice that there was something that punctured my tire. They found out informed More

by Junejones68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
Apr 10, 2018 -

Berman INFINITI Chicago responded

Junejones68, thank you kindly for your feedback and review. Welcome to the Berman family!

April 08, 2018

Good experience Work was good . Didn’t have to wait long . Prices are a little to much . But oversell decent . Rate 7 1/2 out of 10 More

by Lg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Waterman
Apr 10, 2018 -

Berman INFINITI Chicago responded

Lg, thank you kindly for your feedback and review. Welcome to the Berman family!

April 06, 2018

Kelly Smith was very patient with me ha answer all my questions I did not feel like he was given a rush answer to get me out and he keep the communication open More

by Jay1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
Apr 10, 2018 -

Berman INFINITI Chicago responded

Jay1018, thank you kindly for your feedback and review. Welcome to the Berman family!

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