Berman INFINITI Chicago
Chicago, IL
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Lease of QX50-2019 I had a very good experience dealing with Chloe as my salesperson She is young but very knowledgeable about the vehicle and I enjoyed working with he I had a very good experience dealing with Chloe as my salesperson She is young but very knowledgeable about the vehicle and I enjoyed working with her! More
Great Dealership! Great friendly atmosphere!! I HATE car buying experiences. They never go as planned. This experience did not go as planned either. I planned on hating this experience as much as I HATE car buying experiences. They never go as planned. This experience did not go as planned either. I planned on hating this experience as much as I had elsewhere but learned rather quickly this would be a completely new experience. Loved working with Jimmy! He was honest, fair and genuine! And he was FUN! The entire staff at Berman’s Made me feel important and appreciated. It was a great experience. One in which I look forward to our new car purchase down the road. And while buying the car was exciting and fun, follow up has been phenomenal and greatly appreciated! More
Fantastic enperience This dealership is amazing, they answered all my questions quite genuinely and detailed. I felt pretty welcomed and the staff there are more than frie This dealership is amazing, they answered all my questions quite genuinely and detailed. I felt pretty welcomed and the staff there are more than friendly. I would definitely recommend my friends to this dealership in the future. More
Very pleasant and professional Very professional and accommodating to your needs. I will definitely recommend Berman’s for sales and service needs. I was definitely pleased with my Very professional and accommodating to your needs. I will definitely recommend Berman’s for sales and service needs. I was definitely pleased with my service and work on my vehicle. More
Fun and relaxing. Personnel were very welcoming. Sales rep was easy to understand and answer all questions. Show me around but did not linger. Once I made my choice he Personnel were very welcoming. Sales rep was easy to understand and answer all questions. Show me around but did not linger. Once I made my choice he guided me throu the process with easied More
Excellent experience Everything was easy. Friendly upbeat environment and service. I appreciated the complimentary drinks and snacks and car wash. Kelly Smith was instrume Everything was easy. Friendly upbeat environment and service. I appreciated the complimentary drinks and snacks and car wash. Kelly Smith was instrumental in my overall excellent experience. More
Very good service experience. Service was done very well and vehicle returned very clean. The waiting area was clean and comfortable with free refreshments available. This is a g Service was done very well and vehicle returned very clean. The waiting area was clean and comfortable with free refreshments available. This is a good place to go for Infiniti service. More
Excellent Service Department We take our car in to the service department regularly. The last three times I have been there, Jermaine has helped us. He is always friendly, helpful We take our car in to the service department regularly. The last three times I have been there, Jermaine has helped us. He is always friendly, helpful, and responsive. He follows up when he says he is going to, walks me through service recommendations in a thorough and helpful way, and makes me feel like I’m an important customer. More
Excellent customer service The dealership did an outstanding job in meeting my needs. They work seamlessly as a team, and nothing I asked for was a problem. I bought the new 2 The dealership did an outstanding job in meeting my needs. They work seamlessly as a team, and nothing I asked for was a problem. I bought the new 2019 QX50, and the exterior/interior and package amenities were not available in this dealership, but they found a way to find my car at another dealer and do a dealer swap to get it. They then delivered the car to my door at my convenience. Best of all, the new car is awesome. More
Awesome Customer Service We worked with Gabe and he was such a pleasure! The first we’ve ever experienced an honest car salesman and provided valuable customer service! We worked with Gabe and he was such a pleasure! The first we’ve ever experienced an honest car salesman and provided valuable customer service! More