Berman INFINITI Chicago
Chicago, IL
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Chloe Was Exceptional!!! I researched for months my intended purchase of a new Infiniti QX30. After test driving at several places over a week period, I ended up at BERMAN Inf I researched for months my intended purchase of a new Infiniti QX30. After test driving at several places over a week period, I ended up at BERMAN Infiniti. I was contacted by a Mr. Ruiz, however Chloe met me at the entrance. The car I requested was waiting for me! In the test drive Chloe was informative about auto features and just friendly overall. More
Profession staff. No upsell Hilary invited me for a free oil change. I was impressed with the service and inspection and the xxu. Text with link to summary of findings and price Hilary invited me for a free oil change. I was impressed with the service and inspection and the xxu. Text with link to summary of findings and price quote appreciated More
Service Always a great experience with Berman. Nick Cardoza was extremely helpful. One heads up to Berman A make sure the website doesn’t create multiple appo Always a great experience with Berman. Nick Cardoza was extremely helpful. One heads up to Berman A make sure the website doesn’t create multiple appointments;I encountered a glitch. But they were ready for the appointment and everything went very smoothly. More
QX60 lease- great experience The entire experience was first rate at every level. The negotiated terms were worked out before my arrival and therefore all we needed to do was fina The entire experience was first rate at every level. The negotiated terms were worked out before my arrival and therefore all we needed to do was finalize everything. I could not be more pleased with the buying experience.. More
Professional Service I have 100% trust and confidence in Berman Infiniti. They are thorough and treat my car like their own, and when they are done they clean it inside an I have 100% trust and confidence in Berman Infiniti. They are thorough and treat my car like their own, and when they are done they clean it inside and out. More
My Experience was wonderful! My experience was wonderful Ramon Gonzales was great to work with and was very helpful in accessing my car needs scheduling pick drop off and pick up My experience was wonderful Ramon Gonzales was great to work with and was very helpful in accessing my car needs scheduling pick drop off and pick up as well as needed labor! I highly recommend this location! Thank you! Vernon Lockhart! More
Very helpful and professional service Helpful and professional! Took the time to listen to my situation and provided me with a selection of cars in the right color and price that I was loo Helpful and professional! Took the time to listen to my situation and provided me with a selection of cars in the right color and price that I was looking for. I also have a unique situation. My company is buying the car and your dealership understood my situation and allowed me to make a deposit while I worked out the issuance of a company check, which takes a little more time to obtain. I lost 2 other vehicles because these dealerships did not understand the concept of integrity and sold my car selections before I could get a check from my company. I am talking about a 2 day window. So thanks for understanding my situation. More
Awesome Service Department Jermaine Waterman has been great every service visit to BERMAN. He provides top notch customer service! I’ve visited Infiniti service departments in s Jermaine Waterman has been great every service visit to BERMAN. He provides top notch customer service! I’ve visited Infiniti service departments in several other states but he is definitely a stand out! More
Oil Change So far very happy with the purchase and servicing of my QX70. I was in and out under an hour. Nice waiting area with snacks, soda and coffee. So far very happy with the purchase and servicing of my QX70. I was in and out under an hour. Nice waiting area with snacks, soda and coffee. More
High quality personalized service Service Advisor Nick Cardozo was very attentive and offers great advice regarding service scheduling and recommendations. Facilities are ideal for wai Service Advisor Nick Cardozo was very attentive and offers great advice regarding service scheduling and recommendations. Facilities are ideal for waiting customers; excellent amenities and snacks. More